scholarly journals JOB SATISFACTION, LEADER-MEMBER EXCHANGE, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR AMONG MOTORCYCLE SALESPERSONS IN JAKARTA

2021 ◽  
Vol 42 (2) ◽  
pp. 3-11
Author(s):  
B.D. Baskoro ◽  
Sudarmadji ◽  
Suherman ◽  
A. Yani ◽  
Jayadi ◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Member Exchange

scholarly journals Improving Organizational Citizenship Behavior through Job Satisfaction, Leader-Member Exchange, and Work-Life Balance

2020 ◽  
Vol 11 (2) ◽  
pp. 97-104 ◽  
Author(s):  
Heriyadi Heriyadi ◽  
Heru Kurnianto Tjahjono ◽  
Meika Kurnia Puji Rahayu
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Life ◽  
Work Life Balance ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Leader Member Exchange ◽  
Life Balance ◽  
Member Exchange

The research aimed to analyze the effect of leader-member exchange, work-life balance, and job satisfaction on organizational citizenship behavior (OCB). The respondents were nursing staff at a hospital in Indonesia. The sample was 169 respondents, taken using a purposive sampling technique. Structural Equation Modeling (SEM) method was applied as the data analysis techniques with the application AMOS 22.0. Based on the results, the research finds that first, leader-member exchange and work-life balance have a positive and significant effect on job satisfaction and OCB. Second, job satisfaction affects OCB positively and significantly. Third, job satisfaction mediates the influence of leader-member exchange on OCB significantly. Fourth, job satisfaction also mediates the effect of work-life balance on OCB significantly. In conclusion, fostering OCB in hospitals is very important to produce better health service performance. The research shows that by increasing leader-member exchange, worklife balance, and job satisfaction, it can improve OCB. Overall, the research presents a significant contribution to the development of research in the field of human resource management and organizational behavior in the health sector in Indonesia.

scholarly journals PENGARUH LEADER MEMBER EXCHANGE (LMX) DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) GURU SD SWASTA DI KECAMATAN MENTENG JAKARTA PUSAT

2016 ◽  
Vol 7 (1) ◽  
pp. 1244
Author(s):  
Budijanto Budijanto
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Simple Random Sampling ◽  
Citizenship Behavior ◽  
Survey Method ◽  
Leader Member Exchange ◽  
Direct Influence ◽  
Member Exchange ◽  
Positive Direct

The objective of this research was to understand the effect of leader  member exchange (LMX) and job satisfaction on organizational citizenship behavior (OCB). It was a quantitative research. The research used is a survey method with a correlation approach. In this study serve as a sample of 81 teachers were selected based on random techniques (simple random sampling). Data were obtained by spreading questioner. This study was conducted in private elementary schools at the district Menteng, Central Jakarta. The result of this study are: (1) there is a positive direct influence of leader  member exchange on OCB, (2) there is a positive direct influence of job satisfaction on OCB, (3) there is a positive direct influence between leader member exchange with job satisfaction. The implication of this research is an attempt to improve teachers’ OCB can be done by improving leader member exchange and job satisfaction.

scholarly journals PENGARUH LEADER MEMBER EXCHANGE (LMX) DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) GURU SD SWASTA DI KECAMATAN MENTENG JAKARTA PUSAT

2016 ◽  
Vol 7 (1) ◽  
pp. 1244-1253
Author(s):  
Budijanto Budijanto
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Simple Random Sampling ◽  
Citizenship Behavior ◽  
Survey Method ◽  
Leader Member Exchange ◽  
Direct Influence ◽  
Member Exchange ◽  
Positive Direct

The objective of this research was to understand the effect of leader  member exchange (LMX) and job satisfaction on organizational citizenship behavior (OCB). It was a quantitative research. The research used is a survey method with a correlation approach. In this study serve as a sample of 81 teachers were selected based on random techniques (simple random sampling). Data were obtained by spreading questioner. This study was conducted in private elementary schools at the district Menteng, Central Jakarta. The result of this study are: (1) there is a positive direct influence of leader  member exchange on OCB, (2) there is a positive direct influence of job satisfaction on OCB, (3) there is a positive direct influence between leader member exchange with job satisfaction. The implication of this research is an attempt to improve teachers’ OCB can be done by improving leader member exchange and job satisfaction.

scholarly journals Organizational Citizenship Behavior Tenaga Penjual: Peran Kepuasan Kerja, Dukungan Rekan Kerja, dan Leader-Member Exchange

2020 ◽  
Vol 13 (2) ◽  
pp. 122
Author(s):  
Fenika Wulani ◽  
Marliana Junaedi
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Coworker Support ◽  
Mediating Role ◽  
Member Exchange ◽  
Training Activities

This study aims to examine the influence of leader-member exchange (LMX) and coworker support on organizational citizenship behavior (OCB) directed to coworkers, and the mediating role of job satisfaction on these relationships. The respondents of this study were 156 employees who worked as salespeople in various industries in Surabaya. The results of testing using PLS-SEM show that LMX has a significant effect on OCB directed at coworkers, but coworker support does not significantly influence OCB directed at coworkers. LMX and coworker support have effects on job satisfaction, and job satisfaction affects OCB directed to coworkers. Job satisfaction mediates the influence of LMX and coworker support on OCB directed to coworkers. Based on these results, companies need to improve the quality of the relationship between supervisors and subordinates, and between coworkers, such as by conducting training activities for them.

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