scholarly journals Critical Success Factors For Supplier Selection: An Update

2011 ◽  
Vol 20 (2) ◽  
Author(s):  
S. Hossein Cheraghi ◽  
Mohammad Dadashzadeh ◽  
Muthu Subramanian
Keyword(s):  
Supplier Selection ◽  
Critical Success Factors ◽  
Success Factors ◽  
Selection Process ◽  
Communication Process ◽  
Just In Time ◽  
Critical Success ◽  
Performance Quality ◽  
Number Of Factors ◽  
Definition Of

<p class="MsoBodyText" style="line-height: normal; margin: 0in 0.5in 0pt; tab-stops: .5in; mso-hyphenate: auto;"><span style="letter-spacing: 0pt; font-size: 10pt; mso-bidi-font-weight: bold;"><span style="font-family: Times New Roman;">For many organizations effective supplier evaluation and purchasing processes are of vital importance. As the pace of market globalization quickens, the number of potential suppliers and the number of factors to consider when selecting suppliers increases. In this paper we present the critical success factors (CSFs) for supplier selection reported in the literature emanating from the seminal work of Dickson and provide an update based on reviewing more than 110 research papers. Our study indicates significant change in the relative importance of various critical success factors in the research reported during 1966-1990 versus 1990-2001. Increased competition and globalization of markets facilitated by Internet-based technologies have combined to dramatically change the ranking of factors while introducing new criteria to the supplier selection process. Based on the results of this study, we conclude that supplier selection criteria will continue to change based on an expanded definition of excellence to include traditional aspects of performance (quality, delivery, price, service) in addition to non-traditional, evolving ones (just-in-time communication, process improvement, supply chain management).</span></span></p>

scholarly journals Critical Success Factors for Integrated Library System Implementation in Academic Libraries: A Qualitative Study

2016 ◽  
Vol 35 (3) ◽  
pp. 27 ◽  
Author(s):  
Shea-Tinn Yeh ◽  
Zhiping Walter
Keyword(s):  
Qualitative Study ◽  
Enterprise Resource Planning ◽  
Academic Libraries ◽  
Critical Success Factors ◽  
Success Factors ◽  
Selection Process ◽  
Academic Library ◽  
Resource Planning ◽  
Library System ◽  
Critical Success

<p>Integrated library system (ILS) supports the entire business operations of an academic library from acquiring and processing library resources to making them available to user communities and preserving them for future use. As libraries’ needs evolve, there is a pressing demand for libraries to migrate from one generation of ILS to the next. This complex migration process is often the single largest investment in both budget and personnel involvement, but its success is by no means guaranteed. We draw upon enterprise resource planning (ERP) and critical success factors (CSFs) literature to identify the most salient CSFs for ILS migration success through a qualitative study with four cases. We identified that top management involvement, vendor support, user involvement, selection process, project team competence, project management and tracking, interdepartmental communication, data analysis and conversion, user education and training, and user emotion management are the CSFs that determine a migration project success. </p><p>Keywords: Integrated library systems, information systems, library automation, critical success factors, and academic libraries.</p>

Critical Success Factors for the Implementation of Business Intelligence Systems

2018 ◽  
Vol 9 (2) ◽  
pp. 27-46 ◽  
Author(s):  
Florian Eder ◽  
Stefan Koch
Keyword(s):  
Business Intelligence ◽  
Critical Success Factors ◽  
Success Factors ◽  
Qualitative Content Analysis ◽  
Expert Interviews ◽  
Management Support ◽  
Intelligence System ◽  
Critical Success ◽  
Business Intelligence Systems ◽  
Definition Of

This article focuses on critical success factors during the implementation of a business intelligence system. The existing literature was reviewed, and critical success factors were extracted. Subsequently, the critical success factors that occur in practice were collected through qualitative expert interviews that are analysed through a qualitative content analysis. The critical success factors found in literature are afterwards compared with those that have been collected during the expert interviews. It was found that many of the critical success factors were mentioned in the literature and in the expert interviews as well, such as a strong management support, a light-weight approach, user acceptance, the project team and data quality. In addition, the performance of the business intelligence system, the definition of standards, terminology and key performance indicators as well as an institutionalization and integration of business intelligence were mentioned in the expert interviews.

Critical success factors of expatriation by Malaysian international corporations

2008 ◽  
Vol 5 (1) ◽  
pp. 103
Author(s):  
Awang Rozaimie Awang Shuib ◽  
Senian Malie ◽  
Lsma Izza Mohd Esa
Keyword(s):  
Language Proficiency ◽  
Critical Success Factors ◽  
Success Factors ◽  
Selection Process ◽  
Primary Data ◽  
International Expansion ◽  
International Assignment ◽  
Global Business ◽  
Critical Success ◽  
Business Goals

Globalization is fuelling competition f or international expansion. As firms move from creating new products and services to marketing, this effort requires increased expatriation to achieve global business goals. This study identifies critical success factors (CSF) relating to expatriation by Malaysian corporations operating internationally and identifies a number of strategies that can be adopted by these corporations to enhance their viability overseas. In addition, this study reviews current issues related to expatriation and identifies and ranks factors that contribute to the success or failure of expatriation by Malays ian corporations. Self-a dministered questionnaires were developed to collect the primary data, yielding a response rate of 35. 2 percent. The results indicate that most Malaysian manufactur ers are involved in expatriation activities. The ability to work in international teams was identified and ranked as the most important factor in determining the effectiveness of expatriation. Language proficiency ranked next in importance. In addition, adaptability to the international assignment and expatriate sensitivity to cultural elements were considered important to the success or failure of an international assignment. Results support previous research with regard to the importance ofan effective expatriation selection process in order for a companys international expansion strategy to succeed.

The Adoption of a CRM Strategy Based on the Six-Dimensional Model

2022 ◽  
pp. 255-270
Author(s):  
José Duarte Santos ◽  
José Pita Castelo
Keyword(s):  
Best Practices ◽  
Human Resources ◽  
Critical Success Factors ◽  
Success Factors ◽  
Dimensional Model ◽  
Strategy Formulation ◽  
Relational Marketing ◽  
Critical Success ◽  
Definition Of ◽  
Crm Processes

If the definition of CRM is not consensual, the model for incorporating or analyzing the concept within an organization is also not. In this chapter, considering the ‘Six-Dimensional Model CRM Strategy', which integrates 65 critical success factors, the authors analyze how these manifest themselves in an organization. Thus, the case studied is presented and described following the six dimensions (CRM strategy formulation, relational marketing philosophy, best practices, organizational and human resources, CRM processes, CRM technology) and also synthesizes in a table how the company analyzed reacted to critical success factors.

Discovering Key Factors in ERP Implementation through Success and Failure Cases

2012 ◽  
Vol 3 (3) ◽  
pp. 27-36
Author(s):  
Selcuk Kiran
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Erp Systems ◽  
Key Factors ◽  
Erp Implementation ◽  
Business World ◽  
Erp System ◽  
Critical Success ◽  
Definition Of

In the last two decades, ERP Systems became vital in the organizations. It is not enough to find out the appropriate ERP system for the company, to resolve the problems completely. The success of an ERP system is dependent on the performance of the ERP installation project. In this paper, at the beginning the definition of the ERP systems is given briefly and then the structure of a successful and effectively working ERP system is analyzed in the light of a case from the business world. At the end, the critical success factors of an ERP installation project are identified and examined with the help of three distinct ERP cases with different outcomes.

A Framework for Applying CSFs to ERP Software Selection

2017 ◽  
Vol 13 (2) ◽  
pp. 41-62 ◽  
Author(s):  
Rekha Gupta ◽  
S. Kazim Naqvi
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Selection Process ◽  
Selection Procedure ◽  
Fuzzy Topsis ◽  
Selection Problem ◽  
Erp System ◽  
Critical Success ◽  
Straightforward Application ◽  
System Selection

The literature review studies on ERP system indicate two main areas of thrust: the study of critical success factors for the risk aversion in ERP implementation projects and the ERP system selection studies. However, ERP system selection is a tedious and a time-consuming activity. The critical success factors (CSFs) serve as vital input ingredients to the ERP selection Models. It is however notable that, that none of the CSFs listing propagated by the researchers find a straightforward application in the selection procedure. The paper bridges the gap between the two thrust areas by proposing a framework for applying the prioritized CSFs listed for direct utilization in the selection process. An exhaustive review on the ERP selection techniques reveals the focus on AHP and/or the Fuzzy Logic approaches to ERP selection problem. A new approach to ERP selection problem with the extensions of the Fuzzy-TOPSIS is subsequently introduced and is illustrated by a solved numerical example. Also, the computational simplicity of the extensions of Fuzzy TOPSIS is demonstrated.

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