Critical success factors of expatriation by Malaysian international corporations

2008 ◽  
Vol 5 (1) ◽  
pp. 103
Author(s):  
Awang Rozaimie Awang Shuib ◽  
Senian Malie ◽  
Lsma Izza Mohd Esa
Keyword(s):  
Language Proficiency ◽  
Critical Success Factors ◽  
Success Factors ◽  
Selection Process ◽  
Primary Data ◽  
International Expansion ◽  
International Assignment ◽  
Global Business ◽  
Critical Success ◽  
Business Goals

Globalization is fuelling competition f or international expansion. As firms move from creating new products and services to marketing, this effort requires increased expatriation to achieve global business goals. This study identifies critical success factors (CSF) relating to expatriation by Malaysian corporations operating internationally and identifies a number of strategies that can be adopted by these corporations to enhance their viability overseas. In addition, this study reviews current issues related to expatriation and identifies and ranks factors that contribute to the success or failure of expatriation by Malays ian corporations. Self-a dministered questionnaires were developed to collect the primary data, yielding a response rate of 35. 2 percent. The results indicate that most Malaysian manufactur ers are involved in expatriation activities. The ability to work in international teams was identified and ranked as the most important factor in determining the effectiveness of expatriation. Language proficiency ranked next in importance. In addition, adaptability to the international assignment and expatriate sensitivity to cultural elements were considered important to the success or failure of an international assignment. Results support previous research with regard to the importance ofan effective expatriation selection process in order for a companys international expansion strategy to succeed.

scholarly journals Critical Success Factors for Integrated Library System Implementation in Academic Libraries: A Qualitative Study

2016 ◽  
Vol 35 (3) ◽  
pp. 27 ◽  
Author(s):  
Shea-Tinn Yeh ◽  
Zhiping Walter
Keyword(s):  
Qualitative Study ◽  
Enterprise Resource Planning ◽  
Academic Libraries ◽  
Critical Success Factors ◽  
Success Factors ◽  
Selection Process ◽  
Academic Library ◽  
Resource Planning ◽  
Library System ◽  
Critical Success

<p>Integrated library system (ILS) supports the entire business operations of an academic library from acquiring and processing library resources to making them available to user communities and preserving them for future use. As libraries’ needs evolve, there is a pressing demand for libraries to migrate from one generation of ILS to the next. This complex migration process is often the single largest investment in both budget and personnel involvement, but its success is by no means guaranteed. We draw upon enterprise resource planning (ERP) and critical success factors (CSFs) literature to identify the most salient CSFs for ILS migration success through a qualitative study with four cases. We identified that top management involvement, vendor support, user involvement, selection process, project team competence, project management and tracking, interdepartmental communication, data analysis and conversion, user education and training, and user emotion management are the CSFs that determine a migration project success. </p><p>Keywords: Integrated library systems, information systems, library automation, critical success factors, and academic libraries.</p>

scholarly journals Key Success Factors in Business Intelligence

2011 ◽  
Vol 1 (1) ◽  
Author(s):  
Szymon Adamala ◽  
Linus Cidrin
Keyword(s):  
Business Intelligence ◽  
Critical Success Factors ◽  
Success Factors ◽  
Primary Data ◽  
Key Success Factors ◽  
Strategic Vision ◽  
Critical Success ◽  
Clear Vision ◽  
The Subject ◽  
General Business

Business Intelligence can bring critical capabilities to an organization, but the implementation of such capabilities is often plagued with problems. Why is it that certain projects fail, while others succeed? The aim of this article is to identify the factors that are present in successful Business Intelligence projects and to organize them into a framework of critical success factors. A survey was conducted during the spring of 2011 to collect primary data on Business Intelligence projects. Findings confirm that Business Intelligence projects are wrestling with both technological and non-technological problems, but the non-technological problems are found to be harder to solve as well as more time consuming than their counterparts. The study also shows that critical success factors for Business Intelligence projects are different from success factors for Information Systems projects in general. Business Intelligences projects have critical success factors that are unique to the subject matter. Major differences can be found primarily among non-technological factors, such as the presence of a specific business need and a clear vision to guide the project. Success depends on types of project funding, the business value provided by each iteration in the project and the alignment of the project to a strategic vision for Business Intelligence at large. Furthermore, the study provides a framework for critical success factors that, explains sixty-one percent of variability of success for projects. Areas which should be given special attention include making sure that the Business Intelligence solution is built with the end users in mind, that the Business Intelligence solution is closely tied to the company’s strategic vision and that the project is properly scoped and prioritized to concentrate on the best opportunities first.

A Framework for Applying CSFs to ERP Software Selection

2017 ◽  
Vol 13 (2) ◽  
pp. 41-62 ◽  
Author(s):  
Rekha Gupta ◽  
S. Kazim Naqvi
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Selection Process ◽  
Selection Procedure ◽  
Fuzzy Topsis ◽  
Selection Problem ◽  
Erp System ◽  
Critical Success ◽  
Straightforward Application ◽  
System Selection

The literature review studies on ERP system indicate two main areas of thrust: the study of critical success factors for the risk aversion in ERP implementation projects and the ERP system selection studies. However, ERP system selection is a tedious and a time-consuming activity. The critical success factors (CSFs) serve as vital input ingredients to the ERP selection Models. It is however notable that, that none of the CSFs listing propagated by the researchers find a straightforward application in the selection procedure. The paper bridges the gap between the two thrust areas by proposing a framework for applying the prioritized CSFs listed for direct utilization in the selection process. An exhaustive review on the ERP selection techniques reveals the focus on AHP and/or the Fuzzy Logic approaches to ERP selection problem. A new approach to ERP selection problem with the extensions of the Fuzzy-TOPSIS is subsequently introduced and is illustrated by a solved numerical example. Also, the computational simplicity of the extensions of Fuzzy TOPSIS is demonstrated.

scholarly journals Disruption in Indian Cellular Telecom Market: Critical Success Factors

2019 ◽  
Vol 8 (2S10) ◽  
pp. 421-426
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Field Survey ◽  
Primary Data ◽  
Secondary Sources ◽  
Critical Success ◽  
Cellular Telephony ◽  
Telecom Operator ◽  
Voice Of Customers

Cellular telephony is today acting as fulcrum in driving the socio-economicdevelopment of a country. The objective of this paper is to delve deeper into the Indian telecom market’s opportunities and challenges in the fast changing technology and cost ecosystemandspecifically factoring in the critical success factors of an aggressive new telecom operator - Reliance Jio. This also encapsulates what government has been doing to take the telecom forward to meet its visions. This encompasses the data inputs from online secondary sources along with voice of customers with the help of primary data (data collected during Dec 2018-Feb 2019) basis a questionnaire based field survey and interview of industry experts

scholarly journals Critical Success Factors For Supplier Selection: An Update

2011 ◽  
Vol 20 (2) ◽  
Author(s):  
S. Hossein Cheraghi ◽  
Mohammad Dadashzadeh ◽  
Muthu Subramanian
Keyword(s):  
Supplier Selection ◽  
Critical Success Factors ◽  
Success Factors ◽  
Selection Process ◽  
Communication Process ◽  
Just In Time ◽  
Critical Success ◽  
Performance Quality ◽  
Number Of Factors ◽  
Definition Of

<p class="MsoBodyText" style="line-height: normal; margin: 0in 0.5in 0pt; tab-stops: .5in; mso-hyphenate: auto;"><span style="letter-spacing: 0pt; font-size: 10pt; mso-bidi-font-weight: bold;"><span style="font-family: Times New Roman;">For many organizations effective supplier evaluation and purchasing processes are of vital importance. As the pace of market globalization quickens, the number of potential suppliers and the number of factors to consider when selecting suppliers increases. In this paper we present the critical success factors (CSFs) for supplier selection reported in the literature emanating from the seminal work of Dickson and provide an update based on reviewing more than 110 research papers. Our study indicates significant change in the relative importance of various critical success factors in the research reported during 1966-1990 versus 1990-2001. Increased competition and globalization of markets facilitated by Internet-based technologies have combined to dramatically change the ranking of factors while introducing new criteria to the supplier selection process. Based on the results of this study, we conclude that supplier selection criteria will continue to change based on an expanded definition of excellence to include traditional aspects of performance (quality, delivery, price, service) in addition to non-traditional, evolving ones (just-in-time communication, process improvement, supply chain management).</span></span></p>

Critical success factors for the “unbanked” customers in Kenya

2014 ◽  
Vol 32 (2) ◽  
pp. 88-103 ◽  
Author(s):  
Allan Mulengani Katwalo ◽  
Stella Isendi Muhanji
Keyword(s):  
Financial Services ◽  
Critical Success Factors ◽  
Success Factors ◽  
Banking Sector ◽  
Secondary Data ◽  
Primary Data ◽  
African Region ◽  
Content Type ◽  
Critical Success ◽  
Significant Difference

Purpose – The purpose of this research paper is to define the factors that a bank would require to have in order to succeed in the traditionally unbanked segment of the East African region. The paper specifically looks at approaches used by banks to make banking affordable and accessible to most Kenyans. Most banks are turning their focus to the traditionally unbanked with all of them competing in an ever decreasing market. Design/methodology/approach – The research was carried out by using both primary and secondary data. Primary data were collected using a survey questionnaire administered to customers of banks in Kenya whilst secondary data were collected from the banking survey of Kenya reports. Respondents were sampled using convenient sampling method. Findings – The paper found empathy and satisfaction to be the major critical success factors (CSFs) for these banks. This implies that customers who visit these banks are more concerned with the attention they receive when they seek financial services. It was also found that there was significant difference between banks that cater for the traditionally unbanked customers (TUC) and those that do not. Research limitations/implications – Management of banks should put into cognizance aspects of empathy and satisfaction which are the identified CSFs. This will enable them to improve and sustain their competitiveness in the banking sector. Practical implications – The paper puts forward market practices which can inform policies and guide other financial institutions that would want to provide services to the TUC. Originality/value – The paper introduces the concept of service quality for TUC who were left out in the banking sector in Kenya.

scholarly journals Role of Critical Success factors (CSF) in the implementation of Six Sigma in hospitals: A preliminary study in Pakistan

2020 ◽  
Vol 15 (1) ◽  
pp. 5-13
Author(s):  
Muzna Abid ◽  
Osama Majeed Butt ◽  
Quratul Ann ◽  
Bushra Rashid ◽  
Nanthini Sri Devi
Keyword(s):  
Six Sigma ◽  
Critical Success Factors ◽  
Success Factors ◽  
Manufacturing Sector ◽  
Primary Data ◽  
Quality Initiatives ◽  
Public And Private ◽  
Critical Success ◽  
Preliminary Study ◽  
Public And Private Hospitals

Six sigma can enable us to determine the possible solutions to most of the problems which are being faced by the healthcare system of Pakistan. Six sigma is a viable way to make healthcare rapid and proficient. It is already being successfully utilized around the globe in service as well as the manufacturing sector.  This research is a preliminary study; conducted, in an attempt, to highlight the issues in healthcare like scarcity of medicines, the inefficiency of medical staff, insufficient beds and low doctor/patient ratio in hospitals of Pakistan. A proposal is proposed for a viable solution in the form of six-sigma. For this study, six-sigma identifies the potential issue by involving all employees of the targeted sectors. The collection of primary data was done from employees at quality departments in hospitals and via survey. The importance of critical success factors in the public and private hospitals of Pakistan was determined by the aforementioned survey. Critical analysis pointed out that most of the employees were unaware of the quality initiatives and six-sigma.

The Role of E-Business Adoption in the Business World

2015 ◽  
pp. 51-63 ◽  
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Organizational Performance ◽  
Success Factors ◽  
Geographic Region ◽  
Global Business ◽  
Business World ◽  
Advantages And Disadvantages ◽  
Business Environments ◽  
Critical Success ◽  
Business Goals

This chapter introduces the role of e-business adoption in the business world, thus explaining the concept of e-business, the significance of e-business, the application of e-business, the steps of e-business implementation, the advantages and disadvantages of e-business implementation, and the Critical Success Factors (CSFs) of e-business. E-business allows for the extended organization to be connected. This means that all employees, customers/clients, suppliers, and other stakeholders, regardless of geographic region, are interconnected. E-business facilitates data flows in business-to-business or system-to-system processes. E-business revolutionizes the way of effective communication between internal and external stakeholders within an organization. Connecting numerous information systems and integrating data streams can significantly increase the operational efficiency of the firm. E-business can lead to competitive advantage as well as profitability in the global business environments. Understanding the role of e-business adoption in the business world will significantly enhance the organizational performance and achieve business goals.

scholarly journals Identifying Critical Success Factors through Interactive Management

2020 ◽  
Vol 312 ◽  
pp. 01004
Author(s):  
Nien-Tsu Tuan
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Systemic Approach ◽  
Success Factor ◽  
Management Process ◽  
Critical Success Factor ◽  
The Real ◽  
Critical Success ◽  
Business Goals ◽  
Interactive Management

Since its inception, the Critical Success Factor (CSF) concept has been increasingly adopted by industries to achieve business goals. However, the conventional approaches used for identifying critical success factors are underpinned by the mechanism paradigm. The mechanism paradigm doesn’t take the interlaced relationships between system elements into account. Neither does it promote interaction between the relevant stakeholders. This paper proposes a systemic approach called Interactive Management (IM) to complement conventional ideas in determining the critical success factors. The Interactive Management process embraces the relevant stakeholders to collectively identify the critical success factors through four phases: generating critical success factors, clarifying the generated critical success factors, structuring a systemic digraph showing the interlaced relationships between the critical success factors, and identifying the real critical success factors in the systemic digraph. An example is provided to demonstrate how the Interactive Management methodology can be used to identify the real critical success factors.

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