scholarly journals The Influence of Quality of Dental Health Services on Trust in West Sulawesi Province, Indonesia

Author(s):  
Fuad Husain Akbar ◽  
2016 ◽  
Vol 1 (3) ◽  
pp. 177 ◽  
Author(s):  
Fuad H. Akbar ◽  
Rini Pratiwi

Patient satisfaction against the quality of dental health serviceswas a comparison between the perception of care received by expectation before getting treatment. The Research was conducted at Tenriawaru General Hospital in Bone Regency based on the five dimensions of service quality, they were the assurance, empathy, responsiveness, physical appearance, and medical services by using Likert scale. The study was descriptive with a sample of 65 people. The research subjects were all visitors (patient) Dental Polyclinic of Tenriawaru General Hospital in Bone Regency. Results showed patient satisfaction on dimensions of assurance 84.6% falling into the category satisfied. On the dimensions of empathy showed 81.5% of patients satisfied. On the dimensions of responsiveness showed 36.9% of patients satisfied. On the dimensions of physical appearance showed 84.6% of patients satisfied. On the dimensions of medical services showed 72.3% of patients satisfied. Based on the result of patient satisfaction against the quality of dental health services at the Dental Polyclinic of Tenriawaru General Hospital in Bone Regency which reviewed from five dimensions showed patients satisfied against the quality of dental health services at Tenriawaru General Hospital in Bone Regency.


2016 ◽  
Vol 10 (1) ◽  
pp. 9-13
Author(s):  
Taufan Bramantoro ◽  
P Yayi Suryo ◽  
Djauhar Ismail ◽  
Udijanto Tedjosasongko

ABSTRACT Objective Dental health services as a service provider need to evaluate and promote their service quality. The assessment of oral health related quality of life can be valuable material for the planning and evaluation of dental health services. Oral health related quality of life assessment apply the socio-dental indicators aspects and provide information in regard to the impact of oral conditions on the quality of life. One of patient's service quality assessment main aspect is reliability of dental treatment. Reliability of dental treatment is not only focused on dental pathological problems solving, but also on patient's quality of life improvement. This study examined the application of children's quality of life assessment as a decision planning basis to promote reliability aspects in children dental health services quality. Material & Method This study can be considered as an observational analytic research using cross-sectional study design. This research was conducted in Wates Mojokerto Community Dental Health Service in the early 2015. The population in this research involved children aged 3-5 years who had dental caries and also were students in kindergarten and early childhood program in Wates Mojokerto Community Dental Health Service as well as their mothers. Thus, the total of the population in this research was 309 children and their mothers. The instrument used in this study was measurement instrument of children's oral health related quality of life, which had been tested for their validity and reliability. Results That the number of dental caries had a considerable effect on the children's quality of life aged 3-5 years. Children who become fussy or anxious had the highest frequency of insidence than other impacts. There were significant differences of the number of dental caries among of the insidence of quality of life impacts. Conclusion The results described that fussy or anxious condition of children was the priority factor for parents in assessing the reliability aspects of dental health services quality in Wates Mojokerto Community Dental Health Service. This information becomes valuable input for Wates Mojokerto Community Dental Health Service in planning effective and reliable dental treatment procedures for children.


2016 ◽  
Vol 15 (1) ◽  
pp. 1 ◽  
Author(s):  
Angela Xavier ◽  
Érica Silva de Carvalho ◽  
Roosevelt da Silva Bastos ◽  
Magali de Lourdes Caldana ◽  
Patrícia Ribeiro Mattar Damiance ◽  
...  

Aim: This study presents the prevalence of dental caries and its relation to the quality of life of adolescents according to the access to dental health services. Methods: Two hundred and fifty-six adolescents between 15 and 19 years of age participated in the study; they were all enrolled in public schools in a countryside municipality of the São Paulo State. Data related to dental caries were evaluated by the DMFT Index, and OHIP-14 was used for evaluating the quality of life. Mann Whitney and Spearmann correlation tests were also used (p<0.05). Results: A DMFT of 3.09 (±3.30) was found with a higher prevalence among the adolescents who used public dental services (3.43±3.34) compared with those who used private services (2.94±3.28). A statistically significant relationship between the decay component of DMFT with physical pain (0.020), physical disability (0.002) and quality of life (0.017) was verified. Conclusions: A low prevalence of dental caries was observed, and it was higher in adolescents who used public oral health services rather than private ones, evidencing the low influence of oral health on the quality of life of the participants.


2002 ◽  
Vol 60 (2) ◽  
pp. 103-107 ◽  
Author(s):  
Lisa Bøge Christensen ◽  
Poul Erik Petersen ◽  
Annelise Bastholm ◽  
Lone Laurberg

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