The Smooth Implementation of Activity Based Cost Management (ABCM) in the Public Service Organisation (PSO) in South Africa

2007 ◽  
Author(s):  
Makomane Taba
Keyword(s):  
South Africa ◽  
Public Service ◽  
Cost Management ◽  
The Public ◽  
Service Organisation

scholarly journals Fostering public accountability in South Africa: A reflection on challenges and successes

2016 ◽  
Vol 12 (1) ◽  
Author(s):  
Pandelani H. Munzhedzi
Keyword(s):  
South Africa ◽  
Public Service ◽  
Service Provision ◽  
Public Services ◽  
Public Accountability ◽  
The Public ◽  
Current State ◽  
Public Service Provision ◽  
The Republic ◽  
The Government

Accountability and oversight are constitutional requirements in all the spheres of government in the Republic of South Africa and their foundation is in the Constitution of the Republic of South Africa of 1996. All spheres of government are charged with the constitutional mandate of providing public services. The level of responsibility and public services provision also goes with the level of capacity of a particular sphere. However, most of the direct and visible services that the public receives are at the local sphere of government. As such, enormous resources are channelled towards this sphere of government so that the said public services could be provided. It is imperative that the three spheres of government account for the huge expenditures during the public service provision processes. The parliaments of national and provincial governments exercise oversight and accountability over their executives and administrations through the Public Accounts Committees, while the local sphere of government relies on the Municipal Public Accounts Committees. This article is theoretical in nature, and it seeks to explore the current state of public accountability in South Africa and to evaluate possible measures so as to enhance public accountability. The article argues that the current public accountability mechanisms are not efficient and effective. It is recommended that these mechanisms ought to be enhanced by inter alia capacitating the legislative bodies at national, provincial and local spheres of the government.

Public Service Transformation and Affirmative Action Perspectives in South Africa

1996 ◽  
Vol 25 (1) ◽  
pp. 25-39 ◽  
Author(s):  
P.S. Reddy ◽  
R.B.G. Choudree
Keyword(s):  
South Africa ◽  
Social Justice ◽  
Affirmative Action ◽  
Private Sector ◽  
Public Service ◽  
Bill Of Rights ◽  
Employment Equity ◽  
Effective Mechanism ◽  
The Public ◽  
General Acceptance

Affirmative action is on the agenda in South Africa. It is generally accepted that the new constitution will include a bill of rights which will contain a clause ensuring equality of all persons. It is this clause which will outlaw discrimination and which will sanction affirmative action. However, it is probably that the bill of rights will have to be supplemented by legislation on discrimination, affirmative action and employment equity, which will determine, for example whether and how the Public Service (and the private sector) are compelled or permitted to implement affirmative action. While approaches and strategies to affirmative action vary considerably, there is general acceptance that it may be an effective mechanism of ensuring social justice in the public service. It can play a pivotal role in equalizing and democratizing public instirutions in South Africa.

scholarly journals The illusion of ethics for good local governance in South Africa

2010 ◽  
Vol 6 (2) ◽  
Author(s):  
Ernest Ababio ◽  
Shikha Vyas-Doorgapersad
Keyword(s):  
South Africa ◽  
Local Government ◽  
Public Service ◽  
Good Governance ◽  
Local Governance ◽  
Code Of Conduct ◽  
Essential Element ◽  
Ethical Framework ◽  
Ethical Guidelines ◽  
The Public

Ethics, the legislation and upholding of good conduct by public officials is a sine qua non for sustenance of good governance and service delivery. The White Paper on the Transformation of the Public Service 1994 identified the need for a code of conduct in South Africa as an essential element to enhance high standards of ethics and professionalism. In 1996, the Constitution of the Republic of South Africa prescribed the values and principles of Public Administration. Subsequently, the Public Service Commission developed a Code of Conduct in 1997. The legitimacy of local government is based on the same principles of ethics and professionalism as that of the national government. It is imperative to implement an ethical framework for social and economic development at the grass-root level. This article examines the theoretical terrain of ethics in public management and posits that, whereas there exist some state-of-the-art legis lation that regulate the conduct of public functionaries at the local government sphere, outcomes of ethics in practice are rather unethical and illusive. There is therefore an advocacy for the need to intensify implementation of ethical guidelines for councillors and municipal employees. The fiduciary, management, operational and accountabil ity framework is further upheld through the implementation of a code of conduct for local officials. Theoretically, the framework should be scientifically accountable and practically feasible in implementation.The article recommends the need to strategise measurable implementation plans, conduct the on-going fraud risk assessments and sensitise the community through education and training regarding good governance and the code of ethics. The approach used is descriptive, though analytical.

scholarly journals From “life support” to collaborative partnership: A local/global view of academic libraries in South Africa

2018 ◽  
Vol 79 (1) ◽  
pp. 30 ◽  
Author(s):  
Reggie Raju
Keyword(s):  
South Africa ◽  
Public Service ◽  
Life Support ◽  
Poor Quality ◽  
The Public ◽  
South Africans ◽  
Global View ◽  
Basic Services ◽  
K 12

South Africa’s transition from apartheid to democracy has been labeled a success. The growth in democratic institutions, transformation of the public service, extended basic services, and stabilization of the economy have been used to measure this success. Despite these successes, it is acknowledged that far too many South Africans are trapped in poverty, and South Africa still remains a highly unequal society. A major contributor to poverty and an unequal society is the poor quality of K–12 education for the majority and the continuation of that into higher education.

Civil society coalitions as pathways to PSB reform in Southern Africa

2020 ◽  
Vol 11 (2) ◽  
pp. 135-158
Author(s):  
Winston Mano ◽  
Viola C. Milton
Keyword(s):  
South Africa ◽  
Civil Society ◽  
Public Service ◽  
Southern Africa ◽  
Public Broadcasting ◽  
Policy Makers ◽  
The Public ◽  
The Media ◽  
And Performance ◽  
Programme Outcomes

Democracy requires open public service broadcasting (PSB) institutions that constantly interact with active informed citizens. This article posits that a more proactive network of civil society across Southern Africa can produce an impact on PSB institutions in these countries enhancing reform and accountability to the public. We enter this topic by identifying pathways towards increased cooperation among public service broadcasters, civil society coalitions and other stakeholders in South Africa and Zimbabwe. The main focus is on the interaction between broadcasters, policy-makers and civil society groups, namely SOS: Support Public Broadcasting in South Africa and the Media Alliance of Zimbabwe, two leading media activist organizations in Southern Africa. The engagement by such networks can deepen public interest and reconnect PSB institutions and PSB staff to the PSB mandate and mission. Civil society coalitions working collaboratively with PSB will engender a context within which a collaboratively defined PSB mission, institutional structure and programme outcomes are constantly foregrounded in the operations and performance of the broadcasters.

scholarly journals Proposing a competitive intelligence (CI) framework for Public Service departments to enhance service delivery

2012 ◽  
Vol 14 (1) ◽  
Author(s):  
Nisha Sewdass
Keyword(s):  
South Africa ◽  
Service Delivery ◽  
Public Service ◽  
Service Sector ◽  
Ethnographic Study ◽  
Competitive Intelligence ◽  
The Public ◽  
Service Departments ◽  
Tools And Techniques ◽  
Improve Service Delivery

Background: The aim of public service departments in South Africa is to improve service delivery through the transformation and improvement of human resources and the improvement of service delivery practices. Furthermore, it is important for the public service sector in South Africa to improve the quality of its service delivery, not only by comparing its performance with other sectors within South Africa but also by positioning itself amongst the best in the world. This can be achieved by benchmarking with other global industries and by implementing the most recent competitive intelligence strategies, tools and techniques. The environment of the public service organisations consists of competitive forces that impact the functioning of these organisations.Objectives: This article focuses on proposing competitive intelligence-related strategies, tools and techniques for gathering and analysing information in the public service departments in South Africa in order to enhance service delivery.Method: The study was qualitative in nature and was divided into two components, namely, (1) theoretical – through an extensive review of the literature and (2) empirical – an ethnographic study at the chosen public service department, the Department of Home Affairs (DHA). Ethnographic interviews with management-level staff, focus groups and document analysis were used to obtain adequate information to determine the current state of public service delivery in South Africa.Results: The results of the study was the development of a new competitive intelligencerelated framework for gathering and analysing information, and it represents a formal and systematic process of informing managers in public service departments about critical issues that these departments face or are likely to experience in future.Conclusion: The strategic planning tools and techniques of this framework will fill the gap that exists in public service departments. Once this framework has been implemented, it could assist these departments to improve service delivery to its citizens.

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