Pre-Implementation Barriers and Facilitators of an mHealth ART Adherence Counselling Intervention: Perspectives of NPO staff in South Africa (Preprint)
BACKGROUND Persons living with HIV (PLWH) in South Africa's expanding antiretroviral treatment (ART) program receive readiness counselling provided by Lay Counsellors (LCs). Both the delivery of content and counselling approach are difficult to standardize across multiple sites and providers. mHealth applications offer an opportunity in low resource settings to address these needs. OBJECTIVE The objective of this study was to explore the perceived pre-implementation barriers and facilitators of an mHealth intervention (“Masivukeni”) among staff at a large Cape Town-based HIV care non-profit organisation. METHODS Seven interviews and three focus groups were conducted with experienced LCs, their supervisors and managers. We used the Consolidated Framework for Implementation Research (CFIR) to explore perceived implementation barriers and facilitators of the Masivukeni intervention. RESULTS Several potential facilitators of the Masivukeni were identified, most notably interactive learning and facilitated updates. Barriers to implementation included security risks and costs of equipment, the high volume of patients needing to be counselled and variable computer literacy. CONCLUSIONS mHealth applications, such as Masivukeni, were perceived as being well-placed to address some needs of those who deliver ART adherence counselling in South Africa. However, the successful implementation of mHealth applications appeared to be dependent- on overcoming certain barriers in this setting.