scholarly journals 9. Quality Matters: A Faculty-Centred Program to Assure Quality in Online Course Design

2011 ◽  
Vol 3 ◽  
pp. 49 ◽  
Author(s):  
Kay Shattuck
Keyword(s):  
Review Process ◽  
Course Design ◽  
Online Courses ◽  
Peer Review Process ◽  
Research Literature ◽  
Quality Assurance Program ◽  
Online Course ◽  
Design Standards ◽  
Online Course Design ◽  
Quality Matters

One of the dilemmas faced by today’s faculty is assuring quality in online courses. As one solution to that dilemma, Quality Matters (QM), a program of MarylandOnline, built a rubric of design standards informed by existing research literature and best practices. The rubric was implemented within a faculty-centred, peer review process in which colleagues share their expertise to facilitate course design improvements and to achieve an established level of quality in online course design. This article will describe the basic tenets and processes of QM as an inter-institutional quality assurance program for online learning.

Most courses are not born digital

2014 ◽  
Vol 31 (4) ◽  
pp. 217-229 ◽  
Author(s):  
Evangeline Marlos Varonis
Keyword(s):  
Online Learning ◽  
Peer Review ◽  
Review Process ◽  
Course Design ◽  
Online Courses ◽  
Peer Review Process ◽  
Online Course ◽  
Shared Services ◽  
Online Course Design ◽  
Content Type

Purpose – The purpose of this paper is to discuss benefits of and barriers to online learning and describe utilization of the Quality Matters (QM) peer review process as a method to assure the quality of online courses. It outlines the QM higher education rubric, explains how the collaborative QM peer review process facilitates online course design and certification, reports on the development of a statewide consortium in Ohio, and explores future directions in online courses. Design/methodology/approach – This paper offers a brief historical review of the incorporation of technology into teaching and learning. It describes attitudes toward online learning and the creation of the non-profit QM program as a vehicle for improving online course design. It summarizes the eight standards of the QM rubric, describes the QM peer review process, and discusses the implementation of the Ohio QM Consortium (OQMC) as a shared services model. Findings – Given existing barriers to online learning, the QM program can improve learning outcomes by offering best practices in online course design, validating the quality of online courses, encouraging faculty buy-in through a focus on design rather than content, and facilitating degree completion through recognition of quality courses. Practical implications – Institutions that seek to validate online course quality in a cost-effective manner can explore a shared services model such as that developed by the OQMC. Originality/value – This paper introduces to an international audience a program and process, widely implemented in the USA, which encourages inter-institutional cooperation and promotes a supportive culture among online educators.

scholarly journals A “just-in-time” pragmatic approach to creating Quality Matters-informed online courses

2020 ◽  
Vol 121 (5/6) ◽  
pp. 365-380
Author(s):  
Angela P. Murillo ◽  
Kyle M.L. Jones
Keyword(s):  
Online Education ◽  
Course Design ◽  
Online Courses ◽  
Online Course ◽  
Pragmatic Approach ◽  
Online Course Design ◽  
Content Type ◽  
Quality Matters ◽  
Formal Quality ◽  
The Creation

Purpose Quality Matters is one of the most widely regarded standards for online course design. Due to the COVID-19 pandemic, many instructors have needed to quickly convert face-to-face classes into an online environment. However, many instructors do not have online education expertise. Standards such as Quality Matters can help guide the creation of quality online course environments. This paper aims to provide a research-based and pragmatic approach for creating QM-informed online courses. Design/methodology/approach The Quality Matters Standards Rubric consists of eight General and 42 Specific Review Standards. Each standard was analyzed to determine the ease of implementation and implementation approach for a Quality Matters-informed online course template. Findings Of the 42 specific review standards, 16 (38%) are easily achievable, 20 (48%) are achievable, but required some intervention, and six (14%) are difficult to achieve through a course template. Practical implications This study provides guidance for implementing Quality Matters-informed online course design. As many instructors without an instructional design or online education background now need to conduct online classes, Quality Matters provides structure and guidance to assist with creating high-quality learning environments. As receiving formal Quality Matters certification is time-consuming and requires peer-review, this research provides guidance to create Quality Matters-informed online courses in a timely manner. Originality/value This study is particularly timely due to the COVID-19 pandemic and will help prepare instructors for any second-wave scenarios. Furthermore, through providing guidance on the creation of Quality Matters-informed online course design, this paper will help instructors have a greater chance of instructional success for online course delivery.

scholarly journals Online Course Design

2019 ◽  
Vol 20 (3) ◽  
Author(s):  
Sally J. Baldwin ◽  
Yu-Hui Ching
Keyword(s):  
Higher Education ◽  
Online Education ◽  
Course Design ◽  
Online Courses ◽  
The United States ◽  
Course Evaluation ◽  
Online Course ◽  
Evaluation Instrument ◽  
Online Course Design ◽  
Quality Matters

The evaluation of online courses is an important step in providing quality online courses. There are a variety of national and statewide evaluation tools used to help guide instructors and course designers of online courses (e.g., Quality Matters, OSCQR). This paper discusses a newly released course evaluation instrument from Canvas, the second largest learning management system (LMS) used by higher education institutions in the United States. The characteristics and unique features of the Canvas Course Evaluation Checklist (CCEC) are discussed. The CCEC is also compared to established national and statewide evaluation instruments. This review is helpful for those interested in online course design and developments in the field of online education.

scholarly journals Online versus Face-to-Face: Students' Preferences for College Course Attributes

2014 ◽  
Vol 46 (1) ◽  
pp. 1-19 ◽  
Author(s):  
John T. Mann ◽  
Shida R. Henneberry
Keyword(s):  
Course Design ◽  
Online Courses ◽  
Online Course ◽  
Course Selection ◽  
Online Course Design ◽  
Design Technology ◽  
Face To Face ◽  
Early Afternoon ◽  
College Course ◽  
Attribute Information

The objectives of this article were to determine: 1) students' preferences for college course attributes; and 2) how the amount of course attribute information impacts enrollment. Results indicate students had the highest preferences for face-to-face (F2F) courses offered late morning and early afternoon and two to three days per week. Students selected online over F2F courses depending on course makeup; for example, course topic, online course design technology, and when the F2F version was offered. Additionally, students selected online courses more frequently when additional online course attribute information was available during course selection.

The Quality Matters Program

2011 ◽  
pp. 1723-1727 ◽  
Author(s):  
Ronald Legon
Keyword(s):  
Distance Education ◽  
Student Retention ◽  
Course Design ◽  
Online Courses ◽  
Peer Review Process ◽  
Instructional Designers ◽  
College Level ◽  
Quality Matters ◽  
Online Teachers ◽  
Blended Courses

The Quality Matters™ Program (www.qualitymatters. org) is a set of standards (or rubric) for the design of online college-level courses and the online components of hybrid/blended courses, and a peer review process for applying these standards. The Quality Matters Rubric is based on recognized best practices, built on the expertise of instructional designers and experienced online teachers, and supported by distance education literature and research. The goals of the program are to increase student retention, learning and satisfaction in online courses by implementing better course design.

Designing Online Courses to Promote Student Retention

2007 ◽  
Vol 36 (1) ◽  
pp. 105-112 ◽  
Author(s):  
Beth Dietz-Uhler ◽  
Amy Fisher ◽  
Andrea Han
Keyword(s):  
Student Retention ◽  
Course Design ◽  
Online Courses ◽  
Retention Rate ◽  
Retention Rates ◽  
Online Course ◽  
Quality Matters ◽  
Face To Face ◽  
Online Distance Learning ◽  
Online Distance

Although the issue of student retention is a campus-wide one, it is of special interest in online distance learning courses, where retention rates are reported to be lower than in face-to-face classes. Among the explanations and theories of retention rates in online courses, one that struck us as most useful is a structural one, namely, course design. The question we raise is, can online course designs promote student retention? In this article, we report on how we used Quality Matters to design and revise online courses in psychology and statistics. Quality Matters, a research-based initiative, advocates the use of eight general review standards to review online courses. In our psychology and statistics courses, our retention rate across multiple offerings of both courses is approximately 95%.

Designing an E-Learning Health Promotion Course: Meeting the National Benchmarks

2017 ◽  
Vol 4 (3) ◽  
pp. 184-189 ◽  
Author(s):  
Amar Kanekar
Keyword(s):  
Distance Learning ◽  
Health Program ◽  
Course Design ◽  
Online Courses ◽  
Peer Review Process ◽  
Evidence Base ◽  
Quality Matters ◽  
Blended Courses ◽  
E Learning

The purpose of this coaching article is to assist health education academicians and specialist practitioners to understand the design of a fully distance learning health program and planning course applying the Quality Matters and Blackboard Exemplary Course rubric frameworks. Quality Matters is a nationally recognized, faculty-centered, peer-review process designed to certify the quality of online and blended courses and online components. The Blackboard Exemplary course framework uses best practices in designing engaging online courses with detailed feedback and course improvement. This article is a peer to peer teaching effort of step by step application of various rubric features, used nationally, providing examples of its applications toward a distance learning course. Additionally, the course designer discusses literature related to the evidence base of Quality Matters and some of the limitations of using course design tools.

scholarly journals Course developers as students: a designer perspective of the experience of learning online

2004 ◽  
Vol 12 (2) ◽  
Author(s):  
Iain McAlpine ◽  
Tony Koppi ◽  
Elaine Pearson ◽  
Jan McLean
Keyword(s):  
Direct Evidence ◽  
Course Design ◽  
Online Courses ◽  
Research Literature ◽  
Online Course ◽  
Learning And Teaching ◽  
Online Study ◽  
Key Issues ◽  
Learner Perspective ◽  
User Perspectives

Academic developers of online courses may not have experienced this mode of learning and teaching from the learner perspective. This article makes a comparison between suggestions for online course design from research literature and user perspectives from a focus group, responses to questions on the most and least effective aspects of online study and lasting impressions, and from reflective diaries kept by two of the authors while they were engaged in study from online courses. This direct evidence is used to highlight key issues in the literature from the viewpoint of the learner.DOI: 10.1080/0968776042000216200

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