KAPITTEL 4 «Midt i smørøyet» – samarbeid og ambivalens i grenseflater mellom profesjons- og erfaringskunnskap
The chapter discusses collaborations and «borderwork» between self-help/mutual aid activists and professionals by the example of the project Utviklingsprosjekt LINK Vestfold. The project was initiated and run by three patient education resource centres (LMS) in Vestfold county in 2009–2010, financially supported by the Directorate of Health and in close collaboration with the National Competence Centre Self-Help Norway. Essentially, the project was very successful, resulting in a broad and active network of professionals and volunteers and the formation of new self-help groups. The project paved the way for a new district office of the National Competence Centre. At the same time, the collaboration revealed certain tensions and ambiguities on both sides, originating in close similarities as well as important differences regarding the use and practice of experiential knowledge – as opposed to professional knowledge – by actors operating in between and on the fringe of established fields. The project highlights how processes of standardization of the self-help model (by Self-Help Norway) is met by kind of resistance and how self-help as a «boundary object» needs to be kept flexible to adjust to different local contexts. This may be an act of balance in a context where the self-help movement is the weaker part regarding institutional strength, in need of guarding the autonomy of self-help groups.