Cities are tackling their economic, social, and environmental challenges through smart city solutions. To demonstrate that these solutions achieve the desired impact, an indicator-based assessment system is needed. This chapter presents the process of developing CITYkeys performance measurement systems for target setting and monitoring. This European smart city indicator framework was developed by analyzing cities' needs, existing indicators, and gaps. The current research sets out to review several indicators, KPI, and performance measurements, along other indicator frameworks on the case studies involving the conceptualisation, development, and monitoring of smart cities in Lebanon and in Malta for comparative purposes. For this purpose, a mixed methods approach was adopted, whereby both interviews and structured surveys were used to collect primary data pertaining to the analyses of the respectively investigated smart cities.
Introduction to the Minitrack on Value, Success, and Performance Measurements of Knowledge, Innovation, and Entrepreneurial Systems
