The role of the informer in user behaviour

Abstract The popularity of self-service technologies, particularly in the banking industry, more precisely with electronic banking channel services, has undergone a major change as individuals' lifestyles develop. This change has affected individuals’ decisions about accepting any new Information Technology, and Information Communications Technology services that are electronically mediated, for example, E-Banking channel services. This study investigates the effect of Individual Factors on User Behaviour, and the moderating role of Trust in the relationship between Individual Factors, and User Behaviour based on the Unified Theory of Acceptance and Use of Technology. This research proposes a model, with a second-order components research framework. It improves current explanations of the acceptance of electronic banking channel services. Furthermore, this study highlights the role of trust on the acceptance of electronic banking channel services, which is the most crucial consideration in customers’ decisions to accept electronic banking channels services. Thus, trust is the spine of the system in the Kurdistan Region of Iraq. Data were collected using an online questionnaire that received 476 valid responses from academic staff who work at the University of Sulaimani. The model tested data using the Partial Least Squares-Structural Equation Modelling approach. The results show that Individual Factors have a positive effect on User Behaviour. Besides, results show that trust moderates the relationship between Individual Factors and User Behaviour.

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The role of knowledge about user behaviour in demand response management of domestic hot water usage

Energy Efficiency ◽

10.1007/s12053-017-9605-5 ◽

2018 ◽

Vol 11 (7) ◽

pp. 1797-1809

Author(s):

Seyed Amin Tabatabaei ◽

Michel Klein

Keyword(s):

Demand Response ◽

Hot Water ◽

Water Usage ◽

Domestic Hot Water ◽

User Behaviour

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Using social media during job search: The case of 16–24 year olds in Scotland

Journal of Information Science ◽

10.1177/0165551520927657 ◽

2020 ◽

pp. 016555152092765

Author(s):

John A Mowbray ◽

Hazel Hall

Keyword(s):

Social Media ◽

Focus Group ◽

Job Search ◽

Media Use ◽

Social Media Use ◽

Significant Information ◽

Search Behaviour ◽

User Behaviour ◽

Do So

Social media are powerful networking platforms that provide users with significant information opportunities. Despite this, little is known about their impact on job search behaviour. Here, interview (participants = 7), focus group (participants = 6) and survey ( n = 558) data supplied by young jobseekers in Scotland were analysed to investigate the role of social media in job search. The findings show that Facebook, Twitter and LinkedIn are the most popular platforms for this purpose, and that the type of job sought influences the direction of user behaviour. Frequent social media use for job search is linked with interview invitations. The study also reveals that although most jobseekers use social media for job search sparingly, they are much more likely to do so if advised by a professional. Combined, the findings represent a crucial base of knowledge which can inform careers policy and be used as a platform for further research.

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User Lighting Preferences Based on Navigation and Space Quality in Virtual Exhibition Environments

Light & Engineering ◽

10.33383/2019-052 ◽

2020 ◽

pp. 28-37

Author(s):

Aslıhan Çevik ◽

Tuğçe Kazanasmaz ◽

Hasan Engin Duran

Keyword(s):

Statistical Analysis ◽

Visual Quality ◽

Natural Light ◽

Artificial Light ◽

Comprehensive Understanding ◽

User Behaviour ◽

Significant Difference ◽

Transition Areas ◽

Statistical Analysis Methods

Just as any other interior environment, lighting of exhibition spaces must be examined to enhance its visual quality and comfort. In this study, user behaviour, perception and impressions are analyzed for more comprehensive understanding by including subjective reasoning. Due to the chaotic progress and contradictory choices in exhibition lighting, daylight is mostly avoided while the role of users and relation between quantitative and qualitative parameters are often neglected. A series of sample exhibition spaces illuminated either artificially or by daylight are modelled virtually in Lumion software to be evaluated in a three-step questionnaire. A total of 90 participants are selected from three different professions (architects, visitors, artists), their reaction like movement, preference and impressions are gathered via questionnaire while moving through the model. The study aims to find out the role of lighting type in exhibition navigation and its relation with non-lighting parameters using statistical analysis methods. Results show that natural light is preferred more in sculpture exhibition while artificial light is preferred in painting exhibition. Movement towards daylight increases in transition areas and towards the end of the exhibition. A significant difference in navigation choices are found between professions, architects preferred to move towards more natural light while artists preferred artificial light.

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E-Book user behaviour in academic libraries: The role of user agents in perception and satisfaction

Malaysian Journal of Library & Information Science ◽

10.22452/mjlis.vol21no3.6 ◽

2016 ◽

Vol 21 (3) ◽

pp. 95-109 ◽

Cited By ~ 3

Author(s):

Pervaiz Ahmad

Keyword(s):

Academic Libraries ◽

User Behaviour

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User behaviour towards protective information technologies: the role of national cultural differences

Information Systems Journal ◽

10.1111/j.1365-2575.2007.00289.x ◽

2009 ◽

Vol 19 (4) ◽

pp. 391-412 ◽

Cited By ~ 98

Author(s):

Tamara Dinev ◽

Jahyun Goo ◽

Qing Hu ◽

Kichan Nam

Keyword(s):

Cultural Differences ◽

Information Technologies ◽

User Behaviour

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Why people use Twitter: social conformity and social value perspectives

Online Information Review ◽

10.1108/oir-11-2012-0210 ◽

2014 ◽

Vol 38 (2) ◽

pp. 265-283 ◽

Cited By ~ 34

Author(s):

Jaeheung Yoo ◽

Saesol Choi ◽

Munkee Choi ◽

Jaejeung Rho

Keyword(s):

Social Values ◽

Social Influences ◽

Critical Role ◽

Partial Least Square ◽

Least Square ◽

Social Value ◽

Social Conformity ◽

Content Type ◽

User Behaviour

Purpose – Based on social conformity and social value perspectives, the authors aim to empirically examine the critical role of social influences on Twitter user behaviour. Design/methodology/approach – An integrative structural model is developed to explain how social influences, which are divided into social conformity and social values, work with other salient factors such as the utilitarian and hedonic values to affect the use of Twitter. The partial least square method was used to verify the proposed model with usable data from 204 adult Korean Twitter users. Findings – Social conformity positively affects the frequent use of Twitter and it is mediated through perceived values such as the hedonic, utilitarian and social appearance values associated with Twitter use. While social appearance negatively affected the trustworthiness of information shared on Twitter, the social capital effect on Twitter use was insignificant. Research limitations/implications – This study has some limitations for general applicability of the results: the samples include only adult users in Korea, and it is a cross-sectional study for a specific social networking service. This study theoretically disentangles the complicated nature of social influences by proposing two distinct constructs (social conformity and social values) and empirically verifying their significant roles in Twitter use. Practical implications – Practitioners should recognise that the hedonic value of Twitter is the key factor that affects both the quantity and quality of information shared on Twitter. In addition user motivations for pursuing social appearance in SNSs might cause a user to distort the information that they produce. Originality/value – This study provides unique implications related to the role of social conformity, social values and user behaviour on Twitter.

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