The effects of hotel branded app’s quality factors and economic benefits on perceived value, user satisfaction, and continuous use intention

2019 ◽  
Vol 28 (5) ◽  
pp. 213-230
Author(s):  
Ju-Hee Choi ◽  
Jin-Soo Han
Keyword(s):  
User Satisfaction ◽  
Perceived Value ◽  
Economic Benefits ◽  
Quality Factors ◽  
Continuous Use

scholarly journals Autonomous Motivation and Self-Disclosure Intention

2021 ◽  
Vol 33 (6) ◽  
pp. 1-27
Author(s):  
Wei-Tsong Wang ◽  
Wei-Ming Ou ◽  
Wei-Chi Chiu
Keyword(s):  
User Satisfaction ◽  
Autonomous Motivation ◽  
Self Determination Theory ◽  
Self Determination ◽  
Quality Factors ◽  
User Intention ◽  
Self Disclosure ◽  
Research Results ◽  
Related Information ◽  
Related Quality

Studies that specifically discuss the formation of autonomous motivations of users of social networking services (SNSs) and how such motivation influences SNS user intention to disclose personal location-related information (PLRI) are absent from the literature. Consequently, this study, based on the self-determination theory and the information system success (ISS) model, investigates the relationships among key system-related quality factors, SNS users’ autonomous motivations and user satisfaction regarding an SNS, and their intentions to disclose PLRI. Survey data collected from 514 students at six universities were analyzed to validate our research model. Research results show that three system-related quality factors have different influences on user satisfaction and autonomous motivation, while both autonomous motivation and user satisfaction are significant antecedents of user intention to disclose PLRI. The research results have extended the application and advanced the understanding of ISS model and self-determination theory in the context of SNS.

Success factors driving consumer reuse intention of mobile shopping application channel

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Timmy H. Tseng ◽  
Crystal T. Lee ◽  
Hsiao-Ting Huang ◽  
Wei Hao Yang
Keyword(s):  
User Satisfaction ◽  
Structural Equation ◽  
Success Factors ◽  
Positive Impact ◽  
Perceived Value ◽  
Sales Promotion ◽  
Parasocial Interaction ◽  
Content Type ◽  
Mobile Shopping ◽  
Ess Model

PurposeDue to fierce competition in the mobile retailing market, it is desirable to identify the success factors driving consumers to reuse a mobile shopping application. This research intends to develop a model for mobile shopping app success by integrating an e-commerce systems success (ESS) model and sales promotion benefits and parasocial interaction literatures.Design/methodology/approach302 useable online questionnaires were obtained. The data analysis was conducted using the structural equation modelling.FindingsThe results indicate the validity of the ESS model in predicting consumers' reuse intention of mobile shopping apps where three quality dimensions of system, information and service facilitate both perceived value and user satisfaction, which in turn generates reuse intention. Furthermore, savings and entertainment denoting the utilitarian and hedonic sales promotion benefits have positive impact on perceived value but have no influence on satisfaction. Parasocial intention between consumers and sellers facilitates both value perception and satisfaction.Originality/valueThis research contributes to the mobile retailing literature by identifying the success factors driving consumers' continuance intention of mobile shopping apps. Theoretically, it validates and extends the ESS model in mobile shopping app context by identifying savings, entertainment and parasocial interaction as additional success factors. Based on the findings, two approaches are proposed to suggest mobile retailers design a successful mobile shopping app.

scholarly journals Greening China's rural energy: new insights on the potential of smallholder biogas

2013 ◽  
Vol 19 (1) ◽  
pp. 8-29 ◽  
Author(s):  
Luc Christiaensen ◽  
Rasmus Heltberg
Keyword(s):  
User Satisfaction ◽  
Crop Residues ◽  
Rural China ◽  
Economic Benefits ◽  
Critical Conditions ◽  
Rural Energy ◽  
Fuel Switching ◽  
Biogas Residues ◽  
Massive Scale ◽  
New Generation

AbstractThis study assesses a new generation of smallholder biogas, an applied sustainable energy technology currently being rolled out on a massive scale in rural China. In the past, the implementation of biogas programs has been largely disappointing, in China (and elsewhere). User satisfaction with the new program is high, based on purposively collected data from 2,700 households in five provinces, and the available evidence suggests tangible environmental and economic benefits. There are strong indications of fuel switching away from fuelwood and crop residues. Less time is spent on fuelwood collection and cooking, which benefits women especially. Adopters save on fertilizers by using biogas residues. Finally, problems with suspension and interrupted supply appear lower than in earlier studies. Overall, these initial findings are grounds for optimism about the potential for scaled-up smallholder biogas to deliver safe and clean rural energy, in China and beyond, provided critical conditions are met.

Perceived value of advanced mobile messaging services

2017 ◽  
Vol 30 (2) ◽  
pp. 324-355 ◽  
Author(s):  
Blanca Hernandez-Ortega ◽  
Joaquin Aldas-Manzano ◽  
Carla Ruiz-Mafe ◽  
Silvia Sanz-Blas
Keyword(s):  
User Satisfaction ◽  
National Level ◽  
Perceived Value ◽  
Cross Cultural ◽  
Moderating Effect ◽  
Content Type ◽  
Four Dimensions ◽  
Cross Cultural Comparison ◽  
Cultural Research

Purpose The purpose of this paper is to analyse the role of perceived value on post-acceptance behaviour for users of advanced mobile messaging services (AMMS). The paper also compares differences in the influence of perceived value on satisfaction and of satisfaction on loyalty to AMMS in Spain and Greece, to test the moderating effect of culture. Design/methodology/approach Partial least squares path modelling is used to test the model. Perceived value is modelled as a multidimensional reflective construct with four dimensions. Culture is studied at a national level. Differences between countries are tested using the multigroup analysis approach proposed by Henseler et al. (2009). Findings Perceived value contributes significantly to satisfaction. Satisfaction also has a significant effect on loyalty. Regarding the moderating effect of culture, the influence of perceived value on satisfaction is higher in Greece than in Spain. The authors report similar findings for the effect of satisfaction on loyalty, demonstrating the relevant moderating role of cultures with different degrees of masculinity, uncertainty avoidance and collectivism. Practical implications This cross-cultural comparison enables mobile phone companies to understand how to provide the greatest value with AMMS in each country in order to increase user satisfaction and loyalty to the service. Originality/value This is one of the first studies that develops cross-cultural research to analyse the post-acceptance of mobile services. It analyses the effect of perceived value and satisfaction, making an original comparison of two countries generally considered too similar to be compared.

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