Basic positions of support of decision making in management of fire departments
Introduction. The article is devoted to the study of the features of managerial decision-making in complex socio-economic systems in the context of fire and rescue units management. The article deals with the decomposition of the decision-making process into the main elements and provides a thematic analysis of each of them. The author's classification of decision-makers on the fire from among the main positions and non-regular officials of the garrison is presented. The tasks of the research are to analyze the current state of the basic conceptual apparatus of the theory of decision support in the management of fire protection units and to formulate the most general approach to the definition of the decision support process. Methods. The analysis of Russian- and English-language literary, normative and statistical sources of information on the topic under consideration is carried out. The result of the decomposition and synthesis of the analyzed information is tables, figures and diagrams, as well as explanations to them. The author also compares the approaches to decision-making from the Russian-language management theory with the results of empirical studies conducted abroad. Results and discussion. A theoretical review of the basic provisions of the theory of decision support with an appeal to the features inherent in the process of managing fire protection units is carried out. The author presents the results of a retrospective analysis of the development of approaches to the definition of the concepts of "decision support system" and "management support", as well as the definition of the term "support of decision making". Conclusions. Based on the results of the study, a hypothesis is formulated that at the stage of development of specialized decision support systems for decision makers, a synthesis between different approaches will remain. Keywords: decision support systems, management support, decision support, fire department management, complex socio-economic systems