Organizational and Personal Drivers of the Financial Sector: A Focus Group of Banking Officials in Pakistan

Author(s):  
Aly Raza Syed ◽  
Khaliq Ur Rehman ◽  
Qamar Ali ◽  
Asher Ramish

Purpose: This study intends to explore the key challenges the financial sector faces today about employees’ perspectives and how these challenges eventually play a role in the employee’s work-life balance. Design/Methodology/Approach: A Focus group was conducted with a leading multinational bank in Pakistan. Six managerial cadre employees participated in the focus group study. The focus group analysis suggests very stringent rules and regulations incorporated by SBP that bind each bank to undergo strict compliance. Findings: The challenge of customer retention, declining interest rates, coping with the frugal economic situation of the country, meeting customer satisfaction, incorporating personal relationship management, use of ancillary support services by customers, reward and recognition to employees, dealing with information savvy knowledgeable customers, work-life balance and overall motivation of the bank employees are assumed by the participants as the key challenges that drive the banking industry of Pakistan. Implications/Originality/Value: Senior management of the banking sector of Pakistan can learn from the problems discussed, and the possible solution proposed to the said problems. This research contributes to the body of knowledge while explaining the issues faced by the professionals working in the banking sector of Pakistan.

2020 ◽  
Vol 16 (3) ◽  
pp. 196-209
Author(s):  
A. C. Pavithra ◽  
V. J. Sivakumar

The positive psychological response to a stressor, by the occurrence of certain psychological conditions, is known as eustress. Many psychological studies suggest that the eustress can aid the person to stay motivated and achieve the goal without any psychological draining. In the present study, mediating effect of eustress on personal and organisational factors of public sector banks’ employees is investigated. Nearly 600 respondents from different banks in South India were selected randomly and the data are collected through the questionnaires. The collected data were used to analyse the formulated hypothesis. The research establishes that the relationship between individual and organisational factors and work-life balance is positive and gets enhanced and strengthened by eustress in the public banking sector.


2019 ◽  
Vol 12 (1) ◽  
pp. 58-67
Author(s):  
Yuki Fitria

The aim of this study is to identify the influence of perceived organizational support on work-life balance of women employees in banking sector in Padang city. Sample is chosen by using purposive technique with some criteria namely married woman employees and have been employed for 5 or more years. The number of sample was 97. The data used are the primary data that collected through a questionnaire. The resulting data will be analyzed using regression analysis by SPSS. The research shows that, Perceived Organizational Support (POS) has positive and significant influence on female employees work-life balance in banking sector in Padang City.


Author(s):  
Rajesh K. Yadav ◽  
Nishant Dabhade

In the present scenario, work life balance for women employees is highly desirable and if there is no job satisfaction and consistency in life, it can create a dilemma for working women. Work life balance requires attaining equilibrium between professional work and personal work, so that it reduces friction between official and domestic life. The ultimate performance of any organization depends on the performance of its employees, which in turn depends on numerous factors. These factors can be related to job satisfaction or family or both. A comparative study is conducted among the working women of some Govt. colleges and national institutes of Bhopal in education sector and nationalized banks, running their in Bhopal (M.P.) for banking sector. The objective of this research is to study the working environment and women‟s perception about the work life balance and job satisfaction, who are working in banking and education sector. Apart from it, another significant objective is to study effects of work life balance on job satisfaction and initiatives taken by the organizations for effective work life balance and its relation with the job satisfaction. Standard Deviation is applied in this paper to check the authenticity of data given by the respondents of both the sectors. Finding suggests that WLB can be achieved by the factors responsible for job satisfaction such as: supportive colleagues, supportive working conditions, mentally challenging work, equitable rewards and employee oriented policies etc.


2018 ◽  
Author(s):  
yuki fitria

The aim of this study is to identify the influence of perceived organizational support on work-life balance of women employees in banking sector in Padang city. Sample is chosen by using purposive technique with some criteria namely married woman employees and have been employed for 5 or more years. The number of sample was 97. The data used are the primary data that collected through a questionnaire. The resulting data will be analyzed using regression analysis by SPSS. The research shows that, Perceived Organizational Support (POS) has positive and significant influence on female employees work-life balance in banking sector in Padang City.


Author(s):  
Jeong Mi Lee ◽  
Hwan Gyu Choi

This study aimed to verify the structural relationship among organizational culture, work-life balance, wellbeing and depression. A total of 569 Korean employees were recruited. The measurement model and the structural model were verified and also the model applicability was examined through cross-validation across gender and age. The results show that organizational culture supporting work-life balance has positive effect on employees’ well-being and work-life balance whereas has negative effect on depression, and those effects are mediated by work-life balance. The results from the multi-group analysis showed that for both male and female employees in all age groups, organizational culture supporting work-life balance has significant effect on well-being, depression and work-life balance. In addition, it was verified that work-life balance significantly affects well-being and depression in all age groups regardless of gender.


Author(s):  
Ayesha Madhumali Dassanayake ◽  
Sanoon Fathima Fasana

The proportion of women in decision making is very low, and only a small number of women are represented in the managerial positions in Sri Lanka. The emergence and determined survival of women in organizations depends on their own willingness to confront and fight barriers. A major barrier in work is work-life balance as family and society demands more from a woman than a man. The objective of this chapter is to investigate the impact work-life conflicts on upward career mobility of women employees in the banking sector. A sample of 120 women employees was used for gathering data. Primary data was collected through a self-administered questionnaire. The collected data was analyzed using correlation analysis, regression analysis, and descriptive analysis methods. There is a positive relationship between work-life balance and upward career mobility, and all the dimensions of work-life conflicts, namely, time balance, satisfaction balance, and involvement balance, were positively correlated with upward career mobility. The study provides recommendations and future directions for further studies.


2018 ◽  
Vol 47 (3) ◽  
pp. 727-744 ◽  
Author(s):  
A.K.M. Talukder ◽  
Margaret Vickers ◽  
Aila Khan

Purpose The purpose of this paper is to investigate the relations between supervisor support (SS), work-life balance (WLB), job attitudes and performance of employees in the Australian financial sector. More specifically, the study explore the impact of SS, WLB and job attitudes on employees’ job performance (JP). Design/methodology/approach Using an online panel, the data comprised 305 employees working in financial organisations to test a model with structural equation modelling. A list of survey items was tested that replicated extensively in work-life research in the past. Findings The research contributed to the existing literature by identifying a significant mechanism through which SS was linked to WLB that influenced job satisfaction, life satisfaction and organisational commitment and JP given the paucity of such research in the Australian financial sector. Originality/value The study would guide employers, employees and managers involved in the financial sector to implement policies which aim to augment JP and promote balance between work, home and life.


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