scholarly journals A Study of Developing an Organizational Reputation Management Scale for Schools

2021 ◽  
Vol 17 (5) ◽  
pp. 33-47
Author(s):  
Sinan Tümtürk ◽  
◽  
Levent Deniz ◽  
Keyword(s):  
Reputation Management ◽  
Organizational Reputation

Using Facebook efficiently

2017 ◽  
Vol 22 (4) ◽  
pp. 440-454 ◽  
Author(s):  
Lan Ye ◽  
Yunjae Cheong
Keyword(s):  
Design Methodology ◽  
Reputation Management ◽  
Data Envelopment ◽  
Content Type ◽  
Organizational Reputation ◽  
The Usa ◽  
History Of ◽  
Using Data ◽  
Facebook Pages

Purpose The purpose of this paper is to assess the role of Facebook in organizational reputation management by analyzing how efficiently the most reputable companies in the USA use Facebook. Design/methodology/approach This study analyzed 22 companies’ efficiency in using Facebook in reputation management, using data envelopment analysis. Findings Results reveal that, on average, the efficient companies (n=8) posted less frequently than did the inefficient companies (n=14); companies receiving more engagements were more efficient than those receiving fewer engagements; and companies adopting one main Facebook page were more efficient than those adopting multiple Facebook pages. The size and length of history of an organization were not found to affect efficiency outcomes significantly. Originality/value The findings of this study will contribute to the optimization of Facebook use in organizational reputation management.

scholarly journals The Mediating Role of Charismatic Leadership Communication in a Crisis: A Malaysian Example

2015 ◽  
Vol 54 (4) ◽  
pp. 369-393 ◽  
Author(s):  
Jamilah Jamal ◽  
Hassan Abu Bakar
Keyword(s):  
Structural Equation ◽  
Communication Theory ◽  
Practical Implication ◽  
Charismatic Leadership ◽  
Reputation Management ◽  
Equation Modeling ◽  
Leadership Communication ◽  
Organizational Reputation ◽  
Communication Processes

This study develops a model to advance research on public organization reputation by integrating crisis responsibility with charismatic leadership communication. Based on situational crisis communication theory, the model was tested using structural equation modeling with data obtained from a sample of 383 employees of public organizations in Malaysia. The mediation model indicated that the dynamic mechanism of charismatic leadership communication partially mediated the relationship between crisis responsibility and perceived organizational reputation during a crisis. These findings validated the proposed model and, in particular, confirmed empirically the central role of charismatic leadership communication processes in organization. This study provides insights into the role of charismatic leadership communication in the organizational reputation processes. The model established can serve as an instructive guide for both organization and corporate leaders in managing a crisis and reputation. A practical implication of the findings is that, during a crisis, a crisis leader should engage in charismatic leadership communication effectively to mitigate the crisis impact and strengthen organizational reputation. More important, the findings indicate that charismatic leadership communication contributed to organizational reputation explicitly brought charismatic leadership communication to the forefront of organizational reputation management.

Measuring academic research performance through audit at the expense of trust: Exploring the 21st Century University

2011 ◽  
Vol 1 (1) ◽  
pp. 49-59 ◽  
Author(s):  
Chris Holligan ◽  
Ibrahim Sirkeci
Keyword(s):  
Research Performance ◽  
Academic Research ◽  
Reputation Management ◽  
Intellectual Life ◽  
Budget Cuts ◽  
University Culture ◽  
The Public ◽  
Audit Culture ◽  
Management Quality ◽  
Fiscal Austerity

British universities are experiencing a climate of fiscal austerity including severe budget cuts coupled with intensifying competition for markets have seen the emergence of audit culture which afflicts the public sector in general. This entails the risk to the integrity of university culture disappearing. This paper seeks to explore the interconnections between developing trends in universities which cause processes likely to undermine the objectivity and independence of research. We question that universities’ alignment with the capitalist business sector and the dominant market economy culture. Despite arguably positive aspects, there is a danger that universities may be dominated by hegemonic sectional interest rather than narratives of openness and democratically oriented critique. We also argue that audit culture embedded in reputation management, quality control and ranking hierarchies may necessarily promote deception while diminishing a collegiate culture of trust and pursuit of truth which is replaced by destructive impersonal accountability procedures. Such transitions inevitably contain insidious implications for the nature of the academy and undermine the values of academic-intellectual life.

A Simulation Software for the Evaluation of Vulnerabilities in Reputation Management Systems

2021 ◽  
Vol 37 (1-4) ◽  
pp. 1-30
Author(s):  
Vincenzo Agate ◽  
Alessandra De Paola ◽  
Giuseppe Lo Re ◽  
Marco Morana
Keyword(s):  
Quality Of Service ◽  
Distributed Systems ◽  
State Of The Art ◽  
Simulation Software ◽  
Reputation Management ◽  
Management Systems ◽  
Security Attacks ◽  
Vulnerability Evaluation ◽  
Multi Agent

Multi-agent distributed systems are characterized by autonomous entities that interact with each other to provide, and/or request, different kinds of services. In several contexts, especially when a reward is offered according to the quality of service, individual agents (or coordinated groups) may act in a selfish way. To prevent such behaviours, distributed Reputation Management Systems (RMSs) provide every agent with the capability of computing the reputation of the others according to direct past interactions, as well as indirect opinions reported by their neighbourhood. This last point introduces a weakness on gossiped information that makes RMSs vulnerable to malicious agents’ intent on disseminating false reputation values. Given the variety of application scenarios in which RMSs can be adopted, as well as the multitude of behaviours that agents can implement, designers need RMS evaluation tools that allow them to predict the robustness of the system to security attacks, before its actual deployment. To this aim, we present a simulation software for the vulnerability evaluation of RMSs and illustrate three case studies in which this tool was effectively used to model and assess state-of-the-art RMSs.

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