High residential living in Malaysia has not been widely given a significant emphasises in literature despite its increasing scale and significance in the real estate market. The significance of high rise is mainly due the increasing rate of migration from rural to urban. It is estimated a total of 77.2 percent of the Malaysian population lived in urban areas in 2020. Approximately, 30 percent of this urban population lives in strata housing. These percentages are predicted to continue to increase in the future. The emergence of high residential building has been argued as confronting various problems which has considerable impact on this life style. Satisfaction is an important outcome of living in one’s dwelling, although it is not the only consideration. High residential building in Malaysia encountered numerous problems in term of management aspects, legislation aspects, and residents’ satisfaction. The purpose of this paper is to investigate the tenants’ satisfaction living in high residential buildings in Klang Valley. The questionnaires survey is conducted amongst 276 tenants at low cost and medium cost HRB using random sampling in HRB located at areas under jurisdiction Dewan Bandaraya Kuala Lumpur (DBKL), Majlis Bandaraya Subang Jaya (MBSJ), Majlis Bandaraya Shah Alam (MBSA), Majlis Bandaraya Subang Jaya (MBSJ), Majlis Perbandaran Selayang (MPS) and Majlis Perbandaran Ampang Jaya (MPAJ). The result from this study shows that tenant in medium cost residential building are more satisfied in term of facilities and management as compared to tenants in low cost residential building. Tenants also not disclosed to the existing act and procedure related to high residential building. In conclusion, this study suggested the Local Authority to emphasise the role of tenant. These recommendation hopefully will increase the level of satisfaction amongst the residents in HRB.
