The Moderating Effect of Occupational Identity on the Relationship between Psychological Burn-out and Turnover Intention Perceived by Coffee Shop Manager

In this study, the authors contribute insight into the relationship between pay satisfaction and turnover intention as well as between job satisfaction and turnover intention amongst young Indian professionals by segregating the respondents into two groups based on the median age. Data were collected from 230 working Indian executives, having median age of 25, from various industries such as Information Technology, Public Sector Units, Pharmacy, and Fast Moving Consumer Goods where they expressed their views on turnover intentions, job satisfaction & pay satisfaction in their respective organizations. The results revealed the negative relationship between turnover intention and job satisfaction and also between turnover intention and pay satisfaction. However, when age is introduced as a variable having a moderating effect on the above relationships, it was noticed that pay satisfaction is more significant than job satisfaction when it comes to intention to quit a job for employees who are relatively experienced having an age greater than the median age of 25; whereas, for employees less than the median age, turnover intention is driven more by job satisfaction than pay satisfaction. Findings from this study offer important implications for theory & research in turnover intention driven by factors like pay satisfaction and job satisfaction with the moderating effect of age of employees.

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What Do Coffee Shop Entrepreneurs Need to Do to Raise Pro-Environmental Customer Behavioral Intentions?

Sustainability ◽

10.3390/su11092666 ◽

2019 ◽

Vol 11 (9) ◽

pp. 2666 ◽

Cited By ~ 2

Author(s):

Sunmi Yun ◽

Taeuk Kim

Keyword(s):

Behavioral Intentions ◽

Structural Equation ◽

Moderating Effect ◽

Mediating Effect ◽

Equation Modeling ◽

Coffee Shop ◽

Environmental Norms ◽

Social Environmental ◽

The Relationship ◽

Coffee Shops

Our research framework, built on the norm activation model (NAM), was designed to provide a comprehensive understanding of the formation of consumers’ pro-environmental behavioral intentions in an eco-friendly coffee shop. We employed the NAM to test its mediating effect of personal environmental norms (PEN), social environmental norms (SEN), and ascription of responsibility (AR) and the moderating effect of the overall green image (OGI) on pro-environmental behavioral intentions. Data were collected through a survey of 530 customers who frequently visited a coffee shop in Korea, and structural equation modeling (SEM) was used to test the research hypotheses. The findings generally supported the hypothesized associations of the study variables within our proposed theoretical framework (PEN, SEN, and AR in order of the mediating effect on pro-environmental behavioral intentions) and confirmed OGI’s moderating effect. In addition, the study’s results have important (1) theoretical and (2) practical implications for the environment. (1) They expand the original NAM by explaining the effect of the relationship between SEN and PEN on pro-environmental customer behavioral intentions (PCBI) and confirm the mediating effect of the NAM (SEN, PEN, AR) on PCBI, as demonstrated in previous studies. (2) Moreover, the findings herein may encourage coffee shops to participate in the prevention of environmental problems by restricting the use of products such as plastic coffee cups and straws.

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Relationship between employability and turnover intention: The moderating effects of organizational support and career orientation

Journal of Management & Organization ◽

10.1017/jmo.2019.77 ◽

2019 ◽

Vol 26 (2) ◽

pp. 241-262 ◽

Cited By ~ 1

Author(s):

Yevhen Baranchenko ◽

Yizhong Xie ◽

Zhibin Lin ◽

Marco Chi Keung Lau ◽

Jie Ma

Keyword(s):

Organizational Support ◽

Turnover Intention ◽

Questionnaire Survey ◽

Perceived Organizational Support ◽

Moderating Effect ◽

Career Orientation ◽

Strong Impact ◽

Moderating Effects ◽

The Impact ◽

The Relationship

AbstractThis study examines the impact of employability on turnover intention by differentiating internal and external employability, and considering the possible moderating roles of perceived organizational support (POS) and career orientation. Using a sample of 411 responses to a two-wave questionnaire survey generated from six cities in China, we find that external employability positively influenced turnover intention, but internal employability negatively influenced turnover intention. The results also indicate that POS had a positive moderating effect only on the relationship between external employability and turnover intention. Furthermore, for employees with disengaged career orientation, external employability exerts a strong impact on turnover intention. This study adds to the limited research empirically linking employability and turnover intention, whereas the findings can be used by HRM practitioners to factor in organizational support and career orientation initiatives that improve the retention of employees with high external employability.

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The moderating effect of trust on the relationship between air force pilot’s organizational conflict and turnover intention

Journal of Vocational Education & Training ◽

10.36907/krivet.2011.14.2.153 ◽

2011 ◽

Vol 14 (2) ◽

pp. 153-176 ◽

Cited By ~ 2

Author(s):

박길수 ◽

최인옥

Keyword(s):

Air Force ◽

Turnover Intention ◽

Moderating Effect ◽

Organizational Conflict ◽

The Relationship

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Incivility, satisfaction and turnover intention of tourist hotel chefs

International Journal of Contemporary Hospitality Management ◽

10.1108/ijchm-02-2018-0164 ◽

2019 ◽

Vol 31 (5) ◽

pp. 2034-2053 ◽

Cited By ~ 8

Author(s):

Hsi-Tien Chen ◽

Chih-Hung Wang

Keyword(s):

Job Satisfaction ◽

Emotional Intelligence ◽

Turnover Intention ◽

Workplace Incivility ◽

Moderating Effect ◽

Negative Effects ◽

Content Type ◽

Positive Effects ◽

The Relationship ◽

Structured Questionnaire

Purpose This study examines the relationships among workplace incivility, job satisfaction and turnover intention for tourist hotel chefs. Furthermore, emotional intelligence is taken as the moderating variable on the relationships between workplace incivility and job satisfaction and workplace incivility and turnover intention. Design/methodology/approach Tourist hotel chefs were invited to participate in this study using purposive sampling, and a structured questionnaire was administered to carry out the investigation on tourist hotel chefs. Findings The results show that workplace incivility has negative effects on job satisfaction and casts positive effects on turnover intention through job satisfaction. Emotional intelligence has a significant moderating effect on the relationship between workplace incivility and job satisfaction. Originality/value This study firstly demonstrated the relationships among workplace incivility, job satisfaction and turnover intention for tourist hotel chefs. Furthermore, the moderating effect of emotional intelligence on the relationship between workplace incivility and job satisfaction was also validated.

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