An Investigation of the Relationships Between Internal Integration, Antecedents and Functional Performance in Vietnam

2014 ◽  
pp. 78-92 ◽  
Author(s):  
Hieu Nguyen Thanh
Keyword(s):  
Supply Chain ◽  
Competitive Advantage ◽  
Functional Performance ◽  
Supply Chain Integration ◽  
Mediating Effects ◽  
Leader Support ◽  
Communication Conflict ◽  
Internal Integration ◽  
Flow Of Information ◽  
The Relationship

Supply chain integration has been considered to be a source of competitive advantage for firms as it improves relationships and the flow of information and resources both between internal functions in an organization and between supply chain partners. This study examines the relationship between internal integration and functional performance. It also examines the three key antecedents to internal integration: communication, leader support and conflict. A questionnaire survey is used to collect data from a sample of 152 production managers. The data are analyzed using regression. The results indicate that communication, conflict and leader support are antecedents of internal integration and also impact functional performance. Internal integration is also found to mediate the relationships between communication and leader support with functional performance, but not for the relationships between conflict and functional performance. This is also the contribution of the paper, which is the first to examine and suggest these mediating effects between communication, leader support, internal integration and functional performance.

scholarly journals The Effect of Internal Communication, Conflict, Leader Support and Employee Satisfaction on Supply Chain Integration

2020 ◽  
Vol 8 (2) ◽  
pp. 44-63
Author(s):  
Muhammad Imtiaz ◽  
◽  
Mian Pervaiz ◽  
Keyword(s):  
Supply Chain ◽  
Employee Satisfaction ◽  
Internal Communication ◽  
Supply Chain Integration ◽  
Supply Chain Performance ◽  
Direct Impact ◽  
Leader Support ◽  
Managerial Implications ◽  
Communication Conflict ◽  
Internal Integration

The aim of the study is to find out and improve the strength of supply chain integration thorough testing the effect of antecedents on Supply Chain Integration (SCI). SCI is a key element for improving supply chain performance and competitiveness. The population of the study is manufacturing concerns and data were collected from the managers. The study investigates the hypotheses that internal communication, leader support and employee satisfaction have a positive and significant effect on internal integration but the conflict negatively influences the internal integration. Internal integration subsequently influences external integration. Secondly, the direct impact of internal communication and employee satisfaction on external integration is also tested. The finding shows, all the hypotheses are accepted except one. As well as managerial implications are concerned, managers should equally focus on employee satisfaction and internal communication to have better external integration.

scholarly journals The mediating effect of internal integration on the relationship between supply chain integration and operational performance: Evidence from Moroccan manufacturing companies

2019 ◽  
Vol 12 (2) ◽  
pp. 254 ◽  
Author(s):  
Mohamed Errassafi ◽  
Hassan Abbar ◽  
Zahra Benabbou
Keyword(s):  
Supply Chain ◽  
Mediating Effect ◽  
Supply Chain Integration ◽  
Organizational Capabilities ◽  
Operational Performance ◽  
Manufacturing Companies ◽  
Customer Integration ◽  
Supplier Integration ◽  
Internal Integration ◽  
The Relationship

Purpose: This paper aims to explain the direct effect of supply chain integration on operational performance of manufacturing companies and the mediating effect of internal integration on the relationship between external integration and operational performance.Design/methodology/approach: From an organizational capabilities perspective we consider internal integration as a set of intra-organizational capabilities and customer integration and supplier integration as a set of inter-organizational capabilities. In the basis of a sample of 75 Moroccan manufacturing companies, we used PLS – Structural Equation Modeling to study the direct effect of customer integration, internal integration and supplier integration on operational performance of manufacturers and to analyze the mediating effect of internal integration. Findings: The results show that customer integration, internal integration and supplier integration are all positively and significantly related to operational performance of the manufacturer and internal integration mediates relationship between costumer integration and operational performance but not relationship between supplier integration and operational performance.     Research limitations/implications: This study focuses on a set of best practices for integrating flows and business processes that industrial companies need to implement in order to create value for final consumer and show how to use internal integration practices to benefit more from external integration.Originality/value: The result of this study extends the developing body of literature on supply chain integration by analyzing the effect of interaction between internal and external integration on the operational performance towards an organizational capabilities perspective in a specific Moroccan industrial context.

The influence of supply chain integration on operational performance

2017 ◽  
Vol 28 (2) ◽  
pp. 444-463 ◽  
Author(s):  
Kum Fai Yuen ◽  
Vinh Van Thai
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Supply Chain Integration ◽  
Operational Performance ◽  
Implicit Assumption ◽  
Content Type ◽  
Service Companies ◽  
Internal Integration ◽  
Service Supply Chains ◽  
The Relationship

Purpose An implicit assumption of current supply chain integration (SCI) research is that the results obtained from product supply chains can be directly extrapolated to service supply chains. The purpose of this paper is to question this assumption of equivalence by proposing that the effects of internal integration (II) and external integration (EI) on operational performance (OP) are contingent on whether a firm operates in a product and service supply chain. Design/methodology/approach Drawing on the contingency theory, a model that specifies and contrasts the interrelationships between II, EI, and OP in product and service supply chains was proposed. Subsequently, measures were developed and survey data were collected from 138 product and 174 service companies in Singapore. The data were then analysed using multi-sampling analysis. Findings The effects of II and EI on OP varied significantly between product and service supply chains. In addition, the relationship between II and OP was found to be partially mediated by EI in product supply chains whereas a fully mediated relationship was observed in service supply chains. Research limitations/implications Within the context of SCI, different mediation patterns exist in product and service supply chains. The results suggest adopting a contingency rather than a universalistic approach in the management of firms’ internal and external integrative capabilities to maximise OP. Specifically, managers should adjust their II and EI efforts to achieve congruency with the type of supply chain they serve. Originality/value This paper tests the assumption of equivalence and extends the current scope of SCI contingency research by cross-examining the effects of II and EI on OP in both product and service supply chains simultaneously.

scholarly journals Supply chain integration in the product return process: A study of consumer electronics retailers

2017 ◽  
Vol 17 (1) ◽  
Author(s):  
Wesley Niemann ◽  
Theuns Kotzé ◽  
Wynand Mostert
Keyword(s):  
Supply Chain ◽  
Research Strategy ◽  
Consumer Electronics ◽  
Supply Chain Integration ◽  
Structured Interviews ◽  
Product Returns ◽  
Generic Qualitative ◽  
Internal Integration ◽  
Flow Of Information ◽  
Return Process

Background: The increasing complexity and levels of competition facing firms have reiterated the need to integrate the flow of goods and information within and between firms. Limited research has, however, been done regarding this integration in terms of reverse logistics.Purpose: The purpose of this qualitative study was to explore the perspectives of retailers regarding supply chain integration in the context of product returns for consumer electronics.Method: A generic qualitative research strategy was used for this purpose. Ten semi-structured interviews were conducted with managerial staff involved with the product returns process at large retailers.Findings: The main findings indicate that the retailers made efforts to increase internal integration relating to improving information availability, aligning cross functional processes and improving inter-firm relationships. External integration efforts attempted to improve the intra-firm flow of information, reduce the number products returned to suppliers, expedite the returns process in specific instances and align processes. A narrow supplier-orientated span of integration was identified in this context, with integration efforts mainly targeting the start of the returns process to reduce return volumes. The study identified benefits attributed to both internal and external integration and barriers to internal and external integration relating to transactional relationships and suppliers who are incapable of integration.Contribution: Academically, this study expands the literature on supply chain integration in an unexplored context. For managers, this study identifies various reverse logistics integration barriers and details what practices and strategies improve the probability of successful integration efforts.

scholarly journals Interplant coordination, supply chain integration, and operational performance of a plant in a manufacturing network: a mediation analysis

2016 ◽  
Vol 21 (5) ◽  
pp. 550-568 ◽  
Author(s):  
Yang Cheng ◽  
Atanu Chaudhuri ◽  
Sami Farooq
Keyword(s):  
Supply Chain ◽  
Positive Impact ◽  
Supply Chain Integration ◽  
Operational Performance ◽  
Data Set ◽  
Content Type ◽  
Internal Integration ◽  
Manufacturing Network ◽  
The Impact ◽  
The Relationship

Purpose The purpose of this paper is to investigate the relationships at the level of plant in a manufacturing network, labelled as networked plant in the paper, between inter-plant coordination and operational performance, supply chain integration (SCI) and operational performance and inter-plant coordination and SCI. Design/methodology/approach This paper is developed based on the data obtained from the sixth version of International Manufacturing Strategy Survey (IMSS VI). Specifically, this paper uses a subset of the IMSS VI data set from the 606 plants that identified themselves as one of the plants in a manufacturing network. Findings This paper finds that external integration is significantly related to operational performance of networked plant, whereas internal integration is not. As an enabler for external integration, the influence of internal integration on operational performance of networked plant is mediated by external integration. This paper also provides evidence to the purported positive impact of internal integration on inter-plant coordination, as well as the positive impact of inter-plant coordination on external integration. It further suggests that inter-plant coordination can influence operational performance of networked plant through external integration and also mediate the relationship from internal integration to performance through external integration. Originality/value This paper contributes to the SCI literature and extends the understanding of the impact of SCI on the operational performance by selecting networked plant as a unit of analysis. Besides, this paper distinguishes inter-plant coordination from SCI and investigates the relationship between inter-plant coordination, SCI, and operational performance for the first time.

Effects of cloud computing assimilation on supply chain financing risks of SMEs

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Qiang Lu ◽  
Jinliang Chen ◽  
Hua Song ◽  
Xiangyu Zhou
Keyword(s):  
Cloud Computing ◽  
Supply Chain ◽  
Small And Medium Enterprises ◽  
Supply Chain Integration ◽  
Content Type ◽  
Supply Chain Financing ◽  
Medium Enterprises ◽  
The Relationship ◽  
Moderating Role

Purpose The purpose of this study is to examine how cloud computing assimilation reduces supply chain financing (SCF) risks of small and medium enterprises (SMEs). This study also investigated the mediating roles of internal and external supply chain integration between cloud computing assimilation and the SCF risks of SMEs, as well as the moderating role of environmental competitiveness. Design/methodology/approach Data was collected from surveys of SMEs located in China. Multiple regression analysis was used to validate the proposed theoretical model and research hypotheses. Findings The findings show that cloud computing assimilation could reduce the SCF risks of SMEs directly. The results also indicate that both internal and external supply chain integration mediate the relationship between cloud computing assimilation and SCF risks. Furthermore, environmental competitiveness inhibits the effects of cloud computing assimilation on SCF risks. Originality/value To our best knowledge, this is the preliminary study to explore the role of cloud computing assimilation in reducing the SCF risks of SMEs. Also, this study attempted to investigate the process by which cloud computing assimilation affects the SCF risks of SMEs.

The mediating effect of supply chain flexibility on the relationship between supply chain integration and supply chain performance

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anurodhsingh Khanuja ◽  
Rajesh Kumar Jain
Keyword(s):  
Supply Chain ◽  
Survey Methodology ◽  
Mediating Effect ◽  
Supply Chain Integration ◽  
Supply Chain Performance ◽  
Business Practices ◽  
Chain Flexibility ◽  
Content Type ◽  
Supplier Integration ◽  
The Relationship

PurposeSupply chain integration (SCI) and flexibility (SCF) are recognised as crucial business practices and capability in the global competitive market. However, limited research has paid attention to study the relationship between SCI, SCF and their impact on supply chain performance (SCP). Therefore, the purpose of this paper is to establish a relationship between integration, flexibility and performance.Design/methodology/approachThe structural equation modelling technique was used to analyse the 187 data collected from Indian organisations through the survey methodology.FindingsFindings indicate that external integration contributes significantly to realise SCF and SCP. Sourcing and logistics flexibility also help to improve the SCP. The mediation analysis showed that the association of customer and supplier integration with SCP is partially and fully mediated by logistics flexibility, respectively. This study suggests that integration influences the SCP when the firm has a strong association with downstream partners and enough capability for logistics flexibility.Research limitations/implicationsThe study has collected cross-sectional data to analyse the relationship between SCI, SCF and SCP. However, as integration requires an effort of the years, longitudinal data and industry-specific studies may provide comprehensive views to validate the results of this study.Originality/valueBuilding on relational view theory and dynamic capability theory, the study has proposed the SCP assessment framework based on the relationship between SCI and SCF.

scholarly journals The mediating role of customer relationship management between e-supply chain management and competitive advantage

2022 ◽  
Vol 6 (1) ◽  
pp. 263-272 ◽  
Author(s):  
Abdalrazzaq Aloqool ◽  
Malek Alharafsheh ◽  
Hadeel Abdellatif ◽  
Lana Ahmad Suleiman Alghasawneh ◽  
Jassim Ah-mad Al-Gasawneh
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Competitive Advantage ◽  
Customer Relationship Management ◽  
Relationship Management ◽  
Customer Relationship ◽  
Chain Management ◽  
Competitive Position ◽  
The Relationship

The purpose of this study is to explore the role of implementing e-supply chain management (E-SCM) on the competitive position of companies and whether implementing customer relationship management (CRM) can affect the relationship between E-SCM and competitive advantage. To achieve this objective, a quantitative approach was utilized. A total of 300 questionnaires were distributed where 243 questionnaires were returned, with 17 incomplete questionnaires being excluded, leaving 226 usable questionnaires. PLS-SEM software was used to analyze the data. The results of this study demonstrate the imperative role of implementing E-SCM and CRM on creating a competitive advantage for firms. It also shows that CRM mediates the relationship between E-SCM and competitive advantage, suggesting that utilizing different technologies can help firms better communicate with their customers and thus better serve them which in turn will enhance customers’ satisfaction and thus boost the competitive position of the firm.

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