scholarly journals The Effect of Internal Communication, Conflict, Leader Support and Employee Satisfaction on Supply Chain Integration

2020 ◽  
Vol 8 (2) ◽  
pp. 44-63
Author(s):  
Muhammad Imtiaz ◽  
◽  
Mian Pervaiz ◽  
Keyword(s):  
Supply Chain ◽  
Employee Satisfaction ◽  
Internal Communication ◽  
Supply Chain Integration ◽  
Supply Chain Performance ◽  
Direct Impact ◽  
Leader Support ◽  
Managerial Implications ◽  
Communication Conflict ◽  
Internal Integration

The aim of the study is to find out and improve the strength of supply chain integration thorough testing the effect of antecedents on Supply Chain Integration (SCI). SCI is a key element for improving supply chain performance and competitiveness. The population of the study is manufacturing concerns and data were collected from the managers. The study investigates the hypotheses that internal communication, leader support and employee satisfaction have a positive and significant effect on internal integration but the conflict negatively influences the internal integration. Internal integration subsequently influences external integration. Secondly, the direct impact of internal communication and employee satisfaction on external integration is also tested. The finding shows, all the hypotheses are accepted except one. As well as managerial implications are concerned, managers should equally focus on employee satisfaction and internal communication to have better external integration.

An Investigation of the Relationships Between Internal Integration, Antecedents and Functional Performance in Vietnam

2014 ◽  
pp. 78-92 ◽  
Author(s):  
Hieu Nguyen Thanh
Keyword(s):  
Supply Chain ◽  
Competitive Advantage ◽  
Functional Performance ◽  
Supply Chain Integration ◽  
Mediating Effects ◽  
Leader Support ◽  
Communication Conflict ◽  
Internal Integration ◽  
Flow Of Information ◽  
The Relationship

Supply chain integration has been considered to be a source of competitive advantage for firms as it improves relationships and the flow of information and resources both between internal functions in an organization and between supply chain partners. This study examines the relationship between internal integration and functional performance. It also examines the three key antecedents to internal integration: communication, leader support and conflict. A questionnaire survey is used to collect data from a sample of 152 production managers. The data are analyzed using regression. The results indicate that communication, conflict and leader support are antecedents of internal integration and also impact functional performance. Internal integration is also found to mediate the relationships between communication and leader support with functional performance, but not for the relationships between conflict and functional performance. This is also the contribution of the paper, which is the first to examine and suggest these mediating effects between communication, leader support, internal integration and functional performance.

scholarly journals The impact TQM System on Supply Chain Performance through Supply Chain Integration and Employee Satisfaction

2019 ◽  
Vol 2 (1) ◽  
pp. 8-17
Author(s):  
Ivan Kristianto ◽  
Zeplin Jiwa Husada Tarigan
Keyword(s):  
Supply Chain ◽  
Competitive Advantage ◽  
Employee Satisfaction ◽  
Positive Impact ◽  
Raw Materials ◽  
Supply Chain Integration ◽  
Supply Chain Performance ◽  
Documentation System ◽  
Good Communication ◽  
The Impact

Indonesia has entered the Southeast Asian free trade market or better known as ASEAN Economic Community (AEC). The economic growth and the increasing number of companies annually will bring some impacts on the competitions for many companies in Indonesia, so they have find their competitive advantage. The biggest competitive advantage of Indonesia is in the primary sector companies which is producing consumer goods from natural raw materials and semi-finished goods.  To win the competition, the primary sectors require product standards as the company output by implementing TQM, which usually adopts ISO as the main requirement for exporting their products. This is also the criteria for the research samples. The questionnaires are distributed to 100 companies that have over 100 employees, and the returned questionnaires are 64, with four incomplete questionnaires, making the response rate of 60%. The data analysis is using PLS and proves that all hypotheses are accepted. First, TQM implementation has a positive and significant impact on supply chain integration. Second, TQM implementations in companies are able to create a proper documentation system for each department to facilitate good communication among departments. Third, TQM implementation has a positive impact on supply chain performance and employee satisfaction. Fourth, supply chain integration has a positive impact on employee satisfaction and supply chain performance. Employee satisfaction has a positive effect on supply chain performance. The overall impact of TQM implementation on supply chain performance is 0.4680. TQM implementation brings a positive impact on supply chain integration and supply chain performance, thus increases the total impact of supply chain performance

The mediating effect of supply chain flexibility on the relationship between supply chain integration and supply chain performance

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anurodhsingh Khanuja ◽  
Rajesh Kumar Jain
Keyword(s):  
Supply Chain ◽  
Survey Methodology ◽  
Mediating Effect ◽  
Supply Chain Integration ◽  
Supply Chain Performance ◽  
Business Practices ◽  
Chain Flexibility ◽  
Content Type ◽  
Supplier Integration ◽  
The Relationship

PurposeSupply chain integration (SCI) and flexibility (SCF) are recognised as crucial business practices and capability in the global competitive market. However, limited research has paid attention to study the relationship between SCI, SCF and their impact on supply chain performance (SCP). Therefore, the purpose of this paper is to establish a relationship between integration, flexibility and performance.Design/methodology/approachThe structural equation modelling technique was used to analyse the 187 data collected from Indian organisations through the survey methodology.FindingsFindings indicate that external integration contributes significantly to realise SCF and SCP. Sourcing and logistics flexibility also help to improve the SCP. The mediation analysis showed that the association of customer and supplier integration with SCP is partially and fully mediated by logistics flexibility, respectively. This study suggests that integration influences the SCP when the firm has a strong association with downstream partners and enough capability for logistics flexibility.Research limitations/implicationsThe study has collected cross-sectional data to analyse the relationship between SCI, SCF and SCP. However, as integration requires an effort of the years, longitudinal data and industry-specific studies may provide comprehensive views to validate the results of this study.Originality/valueBuilding on relational view theory and dynamic capability theory, the study has proposed the SCP assessment framework based on the relationship between SCI and SCF.

scholarly journals SUPPLY CHAIN INTEGRATION AND SUPPLY CHAIN PERFORMANCE: THE ROLE OF KNOWLEDGE SHARING AS A MEDIATOR

2020 ◽  
Author(s):  
Rosmah Mat Isa ◽  
Mohammad Ahmed Mohammad Al Dweiri
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Knowledge Sharing ◽  
Structural Equation ◽  
Supply Chain Integration ◽  
Equation Modeling ◽  
Supply Chain Performance ◽  
Chain Management ◽  
Supplier Integration

The purpose of this paper is to examine the mediating role of knowledge sharing in the relationship between supply chain integration and supply chain performance. This study used a survey questionnaire for a sample size of 277 managers from various sectors in the manufacturing industry in Jordan.  This study utilised PLS Structural Equation Modeling for testing the hypothesis.  The finding indicates a significant positive relationship between supply chain integration and supply chain performance and that knowledge sharing plays partial mediation in this relationship. This study provides an important implication on the role of knowledge sharing. The performance of the supply chain can be maximised if the supply chain partners share knowledge among them. This will expedite the process of delivering the products to the customers.  Awareness among partners on the importance to share and utilise knowledge better should be raised. The study contributes to the research on supply chain management by advancing the understanding of the role of knowledge sharing that can increase the performance of the supply chain partners.   Keywords: Supply chain integration, supply chain management, knowledge sharing, supply chain performance, supplier integration.

scholarly journals Effect of IoT Capabilities and Energy Consumption behavior on Green Supply Chain Integration

2018 ◽  
Vol 8 (12) ◽  
pp. 2481 ◽  
Author(s):  
Muhammad Shafique ◽  
Ammar Rashid ◽  
Imran Bajwa ◽  
Rafaqat Kazmi ◽  
Muhammad Khurshid ◽  
...  
Keyword(s):  
Supply Chain ◽  
Energy Consumption ◽  
Survey Methods ◽  
Partial Least Square ◽  
Supply Chain Integration ◽  
Green Supply Chain ◽  
Equation Modeling ◽  
Supply Chain Performance ◽  
Consumption Behavior ◽  
Supplier Integration

The Internet of Things (IoT) is the next generation of internet-connected information communication technologies (ICT). IoT typically integrates supply chain activities to enhance green supply chain performance (GSCP). Since every organization has different IoT capabilities in comparison with other organizations, GSCP can enable supply chain integration activities for enhanced performance. The implementation of an IoT system can reduce the consumption of organizational resources like energy, electricity, and time and can increase the operational speed to gain better logistics and, ultimately, improved supply chain performance. This study has developed and empirically tested the relationship between IoT capabilities, energy consumption behavior (ECB), supply chain integration, green training (GT), and supply chain practices. Such a multidisciplinary relationship has not previously been established in the literature. The proposed study can fulfill the literature gap and opens new horizons for interdisciplinary research. Data used in this study are collected through offline and online survey methods. A total number of 250 out of 400 respondents participated in the survey. Data has been analyzed through partial least square—structure equation modeling (PLS—SEM) technique. The results of this study empirically test the developed model. IoT has a positive effect on supplier integration (SI), and customer integration (CI). Furthermore, SI and CI have a mediating role between IoT and GSCP, and GT has a positive impact on GSCP. It is concluded that the implementation of IoT can integrate CI and SI to increase GSCP. GT and ECB can ultimately improve GSCP. Additionally, the use of technology and GT can motivate employees to save energy and protect the environment to increase GSCP.

scholarly journals Relationship Stability and Supply Chain Performance for SMEs: From Internal, Supplier, and Customer Integration Perspectives

Mathematics ◽  
2020 ◽  
Vol 8 (11) ◽  
pp. 1902
Author(s):  
Tsu-Ming Yeh ◽  
Fan-Yun Pai ◽  
Liang-Chuan Wu
Keyword(s):  
Supply Chain ◽  
Large Scale ◽  
Environmental Uncertainty ◽  
Past Research ◽  
Supply Chain Integration ◽  
Supply Chain Performance ◽  
Relationship Stability ◽  
Moderation Effect ◽  
Positive Effects ◽  
The Relationship

This study examined the relationship between supply integration and relationship stability and the relationship between relationship stability and performance; furthermore, the moderation effect of environmental uncertainty on supply chain integration and relationship stability was analyzed. The subjects are typical small and medium-sized enterprises (SMEs) in developing countries that focus on niche markets to compete with large-scale manufacturers. Questionnaires were distributed to manufacturers to collect empirical data; in total, 566 valid samples were gathered. The results indicate that supply chain integration has positive effects on relational stability and that relational stability has positive effects on supply chain performance. Relational stability is a mediator between supply chain integration and supply chain performance. The contingency effects of environmental uncertainty on the relationships between internal integration and relational stability were determined in this research. This research framework extended past research on supply chain management; part of the research explored the relationship between supply chain integration and different measures of supply chain performance, as well as whether uncertainty affects supply chain integration and supply chain performance.

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