Merak Port Customer Loyalty

The aim of this research was to examine the direct impact of service quality, trust and customer satisfaction variables on customer loyalty. As well as the indirect effect between service quality and customer satisfaction on customer loyalty through trust variable. This research uses a quantitative approach and data collected using survey with questionnaire as an instrument. The sample of this research are 200 Merak Port customers, that have visited Merak Port at least two times in the past year and have visited Merak Port before and after 2019. The data analysis technique uses SPSS version 22 LISREL 8.8 to analyze and process research data. The hypothesis finding show that only the customer satisfaction variable positively and significantly affect customer loyalty. The trust variable as a mediator in the relationship between service quality and customer satisfaction on customer loyalty shows insignificant results.

The Importance of Emotional Regulation in Mental Health

Mental health is a critical component of overall well-being and exists on a continuum much like physical health. Although many ways to assess mental health exist outside of either having a disorder or not, practitioners often rely on the presence or absence of symptomatology. The assessment and promotion of emotional regulation in patients is one way to encourage individuals to engage in mental health-promoting behaviors. Specific techniques are discussed that address emotional regulation. Overall, providing patients with the tools to regulate emotional responding will likely have a direct impact on well-being as well as reduce MH symptomology.

Promoting sustainability on Instagram: How sponsorship disclosures and benefit appeals affect the credibility of sinnfluencers

Purpose When promoting sustainable products on Instagram, influencer marketing can be an effective tool when they are perceived as credible because consumers usually cannot verify the sustainability of products themselves. However, when they disclose their posts as an ad, their credibility might be weakened which can lead to less interest in the product. Moreover, influencer marketing strategies usually focus on personal benefits and experiences, while advertisements for sustainable products emphasize altruistic motives. The purpose of this study is to investigate if the interest in the product and the credibility might be affected by such different benefit appeals. Design/methodology/approach A 2 (sponsorship: no disclosure vs disclosure) × 2 (benefit: ecological vs personal) between-subjects experiment with influencer posts promoting a sustainable travel accommodation was conducted to investigate how ad disclosures and benefits appeals affect the credibility of sustainability influencers and the interest in sustainable products among young consumers. Findings Disclosures and benefits appeals have no direct impact on the interest in further information about the product but on the credibility of the influencer. If an Instagram post for a sustainable accommodation was labeled as sponsored, the perceived expertise and likeability of the influencer were diminished. However, highlighting personal benefits instead of ecological benefits increased the influencers’ credibility compared to appeals emphasizing benefits for the environment. Originality/value In addition to sponsorship disclosures, other strategies of advertising literacy might be required to show young consumers how to cope with influencer advertising. Furthermore, it seems to be more important that influencers are popular and liked by their followers than that they are trusted.

Mechanism Elucidation of High-Pressure Generation in Cellular Metal at High-Velocity Impact

Cellular metals exhibit diverse properties, depending on their geometries and base materials. This study investigated the mechanism of high-pressure generation during the high-velocity impact of unidirectional cellular (UniPore) materials. Cubic UniPore copper samples were mounted on a projectile and subjected to impact loading using a powder gun to induce direct impact of samples. The specimens exhibited a unique phenomenon of high-pressure generation near the pores during compression. We elucidate the mechanism of the high-pressure phenomenon and discuss the pore geometries that contribute to the generation of high pressures.

Impact of Smart Technologies on the Lives of Citizens

This chapter presents an overview of smart technologies with description of using them in smart ways. It also explains the role of government flexibility as well as economic opportunity in developing smart cities. The direct and in direct impact of using smart technology on the life of citizens in a city are identified, covering the modalities as well as the enablers of such impacts. The chapter proceeds to examine the seven sectors essential of smart cities: healthcare, environment and public health, mobility and transport, energy, water, education, and security. For each sector, the significance of “smartness” is addressed with examples of how with digital transformation and usage of smart technologies citizens can greatly benefit. In general, this chapter acts as the main link between understanding smart technologies and sensors to actually employ them to enable smart living for citizens.

Complexity of Digital Media Crowning the Mental Health of Adolescents

Digital media is working as a different planet showing the disparities between the fantasies of what everyone thought about their lives and the reality of how they are actually living. It is important to have hedonic and eudemonic happiness in the life of an adolescent which contributes to overall well-being and to flourish with achievements, but 75% of 12-22 years are on digital media and spend on average two hours a day there, and this issue needs to be addressed. The first section of the chapter deals with the disruptions created with the digital media in order the way adolescents compare their lives with everyone highlighted on media. The other section targets the direct impact of the same on adolescent lives and analyses the various recovery measures and stages required and various techniques the parents and peers can use to deal with such situations. The basic purpose of this is to add value in the world of economy of attention and how to outgrow it without hurting oneself and not turning micro moments into macro moments of digital media.

Toward a Smart Organization, Integrating KM Processes and Organizational Capabilities

It is common knowledge that organizations today face the challenges of growing competition. Therefore, organizations need to develop smarter to plan for several diverse and real-time challenges. The aim of this paper is to test the impact of knowledge management (KM) processes, organizational capabilities (OC), and mediating KM mechanisms and KM technologies toward a smart organization (SO). In this paper, structural equation modeling was applied by using Smart PLS 3.3.3 software to test hypotheses and the accuracy of the suggested model. The results showed a direct impact between all constructs and are a reflection of the SO of the employees (N=225) working in three Jordanian telecommunications companies. Additionally, the outcomes provision the partial mediating role of KM mechanisms and KM technology with OC in the SO. These outcomes can support leaders in generating a consciousness in addition to favorable OC, KM mechanisms, and KM technologies inside the organization, which enables the actual implementation of SO and uses the outcomes to plan their SO strategies.

Bathymetric Measurements of a Retention Reservoir using Integrated Hydrographic and Photogrammetric Techniques

The purpose of this paper was to determine the usability of unmanned hydrographic drones and photogrammetric techniques during the conduct of work, the results of which are potentially to serve as navigational materials in areas that, due to their characteristics, make it impossible to carry out research using crew vessels and direct shoreline determination. In order to prepare and carry out the measurement campaign with the greatest possible accuracy and safety, the authors of the article decided to determine the shoreline of the analyzed reservoir using photogrammetric methods. The use of satellite images allowed the border between land and water to be identified as precisely as possible, which had a direct impact on the accuracy of relating depth data to their location on Earth's globe. Use of unmanned vessels and orthophotos can find practical application when navigating vessels during maneuvers required high precision.

Implication of Budgeting on Contemporary Project Management

It is the total sum of money allocated for the specific project for a specific period of time. The goal of the project budget is to cost control. The objective of this chapter is to give the implication of budgeting on contemporary project management. The main focus of this chapter is to discuss the introduction, history, agile approach, etc. It has a direct impact on the company's financial feasibility. The research would discuss the approaches for the projects budget estimation and various steps for cost control. There are two types of reserves against risks: one is the contingency reserve for identified risk, and the other is the management reserve for unidentified risks. The project manager needs to be aware of existing resources acquisition policies, guidelines, and procedures. The author discusses the procedures for project budgeting and methods for evaluation of project budgeting.

Framework for Assessing Online Shopping Use Under the Digital Transformation of the Economy in a Post-Pandemic Era

The sudden appearance of COVID-19 has positively ameliorated digital presence generally as well as B2C e-shopping transactions. This situation attracts researchers' interest to unravel the effect of COVID-19 vis-à-vis various e-commerce activities. Recent studies have already shown a direct impact of the pandemic on many businesses, especially B2C transactions. However, its moderation effect and its effect as a control variable were scarcely traced in the literature. Hence, the chapter explains and proposes a framework for assessing online shopping use under the digital transformation in a post-pandemic era, including both a moderating and a control effect of the COVID-19 pandemic. Building on the TAM theoretical model, the proposed framework added risk factors and channel credibility as additional independent variables and the COVID-19 pandemic as both a moderating and a control variable, respectively. Using existing literature, the authors establish relationships among variables and conceptualise both the moderating and control effects of the COVID-19 pandemic, respectively.