scholarly journals Job Satisfaction in the Hospitality Industry: The Comparative Impacts of Work-Life Balance, Intrinsic Rewards, Extrinsic Rewards, and Work Relations

2021 ◽  
Vol 21 (2) ◽  
Author(s):  
Ni Putu Anggy Kecana Dewi ◽  
◽  
Irene Hanna H. Sihombing ◽  
I Dewa Putu Hendri Pramana ◽  
◽  
...  

Human resources are the main capital to achieve company’s goals in hospitality industry. One important thing that company should consider in maintaining employee performance is a job satisfaction. Employee that does not have a job satisfaction while working will gradually decrease the employee performance. Many factors influence job satisfaction one of them is work life balance. The low work life balance resulted a low job satisfaction. This research aims at investigating the influence of work life balance on employee job satisfaction to housekeeping employee at Renaissance Bali Uluwatu Resort & Spa. Respondents in this research were 35 housekeeping employees with saturated sampling. The data collection was done by distributing the questionnaire using a Likert scale that use 5 points to measure 30 item statements. The data analysis techniques used was simple linear regression, t-test, and determination coefficient test which was assisted by SPSS version 23 for Windows. The results of this research indicated that work life balance (X) partially has a positive and significant effect on housekeeping employee job satisfaction (Y) at Renaissance Bali Uluwatu Resort & Spa with a value of tcount > ttable = 9,840 > 2,032. Work life balance contributes to influence Employee job satisfaction of 74,6% in strong catagories, while the remaining 25,4% is influenced by other factors outside of this research. This research is expected to be used as a consideration to pay more attention of employee work life balance to increase employee job satisfaction.


Author(s):  
Maureen Snow Andrade ◽  
Jonathan H. Westover

Purpose Job satisfaction has positive outcomes for individuals and organizations. These include decreased turnover and conflict, increased productivity, improved work quality and creativity and innovation. Determinants entail work–life balance, advancement and development opportunities, relationships with co-workers and managers, working conditions and intrinsic and extrinsic rewards, among others. Understanding these determinants across workers and contexts is critical for effective management and the achievement of organizational goals. The paper aims to discuss this issue. Design/methodology/approach This study, based on data from the International Social Survey Program, examines the impact of various aspects of work-life balance, rewards and work relations on job satisfaction across occupations. Findings Findings indicate more differences than similarities among countries and occupations with workers in managerial and professional positions experiencing the highest job satisfaction levels. Originality/value Although extensive research has documented the benefits and determinants of job satisfaction, it has not focused on global comparisons across occupational categories.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maureen Snow Andrade ◽  
Doug Miller ◽  
Jonathan H. Westover

PurposeThis study offers a global comparative analysis of variables associated with job satisfaction, specifically work-life balance, intrinsic and extrinsic rewards, and work relations on job satisfaction for hotel housekeepers.Design/methodology/approachThe study analyzes these variants across 29 countries using International Social Survey Program data.FindingsFindings indicate significant differences in job satisfaction for hotel housekeepers across countries, lower job satisfaction for hospitality occupations compared to all other occupational categories, lower job satisfaction for hotel housekeepers than employees in other hospitality occupations, and a statistically significant positive impact of some elements of work-life balance, intrinsic and extrinsic rewards, and coworker relations on job satisfaction.Originality/valueThe hospitality industry is characterized by poor work-life balance, high turnover rates and limited rewards. Hotel housekeepers report lower levels of satisfaction than other hospitality workers in terms of work-life balance, pay, relationships with managers, useful work and interesting work. Housekeepers play an important role in hotel quality and guest satisfaction. As such, understanding and addressing factors contributing to job satisfaction for hotel housekeepers is critical for managers


GIS Business ◽  
2019 ◽  
Vol 14 (6) ◽  
pp. 156-162
Author(s):  
Dr. D. Shoba ◽  
Dr. G. Suganthi

Work-Life balance has its importance from ancient days and the concept is very old, from the day the world has been created. There was a drastic change that has occurred in the market of teachers and their personal profiles. There are tremendous changes in various families which have bartered from the ‘breadwinner’ role of traditional men to single parent families and dual earning couples. This study furnishes an insight into work life balance and job satisfaction of teachers working in School of Villupuram District. The sample comprises of 75 school teachers from Government and private schools in Villupuram District. The Study results that there is increasing mediating evidence in Work-life balance as well as Job satisfaction of teachers are not affected by the type of school in which they are working. Job satisfaction or Pleasure of life will be affected as a whole by Work life balance of an individual which is the main which can be calculated by construct of subjective well being.


Author(s):  
S. Rajaram ◽  
B. Divya Keerthika

Objective - The main aim of the present study is to find the effects of work life balance of the women journalists of south Tamil Nadu on their level of job satisfaction. Methodology/Technique - The data were collected keeping in consideration features such as age, monthly income and marital status. A total of 250 women journalists from south Tamil Nadu were selected for the study. The selected method for sampling in this research is convenient sampling. Data were collected using primary sources, well-structured questionnaire was used. Primary data were collected through questionnaires. The data were analyzed using IBM AMOS 21. Findings - The results conclude that there was a positive relationship between the independent and the dependent variables. The SEM results show that work life balance dimensions are the reliable predictors of job satisfaction. This study concludes that key to work-life balance will fluctuate contingent upon field of work, family structure and monetary position. Individual life and expert work are two sides of a coin which is hard to isolate and structure a wellspring of contention. Novelty - The results conclude that there was a positive relationship between the independent and the dependent variables. The SEM results show that work life balance dimensions are the reliable predictors of job satisfaction. This study concludes that key to work-life balance will fluctuate contingent upon field of work, family structure and monetary position. Individual life and expert work are two sides of a coin which is hard to isolate and structure a wellspring of contention. Type of Paper - Empirical Keywords: Job satisfaction, Work life balance, Women, SEM, Indian journalists.


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