A Cross-Cultural Examination of SNS Usage Intensity and Managing Interpersonal Relationships Online: The Role of Culture and the Autonomous-Related Self-Construal

Travel companies execute loyalty reward programs to enhance customer retention and loyalty. However, research examining customer loyalty in a cross-cultural setting is scant. To bridge that gap, this study examines the joint effects of reward type (luck-based vs. loyalty-based) and culture (Western vs. East Asian) on behavioral loyalty in the airline context. In this study, South Koreans showed significantly higher levels of behavioral loyalty when the reward was framed as a “lucky draw.” On the other hand, Americans did not differ in their behavioral loyalty across the two types of rewards. Moreover, self-construal accounts for the relationship between culture and behavioral loyalty. The findings of this study indicate that practitioners in the travel industry can leverage their target customers’ cultural orientation when designing their loyalty reward program.

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Multiple Meanings: The Role of Black Gospel in an Interracial and Multi-Ethnic Edmonton Church

Canadian University Music Review ◽

10.7202/1014447ar ◽

2013 ◽

Vol 19 (2) ◽

pp. 61-69

Author(s):

Angela Taranger

Keyword(s):

Interpersonal Relationships ◽

Gospel Music ◽

Cross Cultural ◽

Conceptual Systems ◽

Black And White ◽

The People ◽

Multiple Meanings ◽

A Site ◽

Black Gospel Music

This paper examines the process by which Black gospel music (performed according to aesthetic standards determined by African Americans) has become a site of meaning for both Black and White congregants at Edmonton Community Worship Hour, a church with an interracial and multi-ethnic ministry. Certain "transformations" (or "inversions") are at play in the conceptual systems of the people who attend; each individual has disparate, though intersecting, webs of meaning which become operational in a cross-cultural setting, relating to: the music itself, the method of worship, and the interpersonal relationships of the church's Black majority and White minority.

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Cross-Cultural Comparison of Self-Construal and Well-Being between Japan and South Korea: The Role of Self-Focused and Other-Focused Relational Selves

Frontiers in Psychology ◽

10.3389/fpsyg.2017.01516 ◽

2017 ◽

Vol 8 ◽

Cited By ~ 6

Author(s):

Joonha Park ◽

Vinai Norasakkunkit ◽

Yoshi Kashima

Keyword(s):

South Korea ◽

Well Being ◽

Cross Cultural ◽

Cultural Comparison ◽

Cross Cultural Comparison ◽

Self Construal

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Unfulfilled Expectations: Influence of Chinese International Students’ Roommate Relationships on Sense of Belonging

Journal of International Students ◽

10.32674/jis.v6i3.355 ◽

2016 ◽

Vol 6 (3) ◽

pp. 762-778

Author(s):

Christina W. Yao

Keyword(s):

International Students ◽

Interpersonal Relationships ◽

Sense Of Belonging ◽

Cross Cultural ◽

Social Connections ◽

Domestic Students ◽

American Students ◽

Residential Living ◽

Meaningful Connections

Findings from this study indicate that more attention must be given to Chinese students’ interpersonal relationships with domestic students, particularly when considering the role of daily cross-cultural interactions in residential living. Participants who wanted American roommates anticipated an easier transition to U.S. culture. However, making meaningful connections with American students proved to be more challenging than anticipated. Participants reported that cultural differences within their residence hall room led to difficulty with communication and social connections.

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