scholarly journals Role Stress, Job Burnout, and Job Performance in Construction Project Managers: The Moderating Role of Career Calling

2019 ◽  
Vol 16 (13) ◽  
pp. 2394 ◽  
Author(s):  
Wu ◽  
Hu ◽  
Zheng
Keyword(s):  
Job Performance ◽  
Construction Industry ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Construction Project ◽  
Role Stress ◽  
Project Managers ◽  
Job Burnout ◽  
Career Calling ◽  
The Relationship

This study aims to explore the influence of role stress (role ambiguity and role conflict) on job burnout and job performance in construction project managers in the Chinese construction industry. Based on the JD-R (Job Demands Resources) model, this study introduces career calling as the moderating variable, in order to develop a theoretical model. The theoretical model is then tested with structural equation modeling. This work uses data from 191 owners, contractors, subcontractors, and supervisors in the Chinese construction industry. The results indicate that: (i) role ambiguity has a negative and significant effect on job burnout and job performance; (ii) role conflict has a negative effect on job burnout, but has a non-significant influence on job performance; (iii) job burnout has a negative impact on job performance; (iv) career calling negatively moderates the relationship between role ambiguity and job burnout, and positively moderates the relationship between role conflict and job performance. Furthermore, the results also show that career calling can positively moderate the effect of role conflict on job burnout. This study expands the existing body of knowledge by reasonably controlling role stress and appropriately introducing career calling. In addition, the study provides some suggestions relevant to construction project management.

scholarly journals PERAN SOCIAL CAPITAL DALAM MEMITIGASI PENGARUH ROLE STRESS TERHADAP JOB PERFORMANCE (Studi Kasus pada Profesi Akuntan di Kebumen, Puworejo, dan Purwokerto)

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Arya Samudra Mahardhika ◽  
Anton Prasetyo
Keyword(s):  
Social Capital ◽  
Job Performance ◽  
Hypothesis Testing ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Role Stress ◽  
Negative Influence ◽  
One Year ◽  
The Relationship

The purpose of this study was to analyze the effect of role stress consisting of role conflict and role ambiguity on job performance, and to analyze the role of social capital as a moderating variable in the relationship. Respondents from this study were accountant professions in Kebumen, Purworejo, and Purwokerto, sampling was done by purposive sampling with the criteria of the accounting profession who had worked for 1 (one) year, the sample studied was 65. The results of hypothesis testing using WarpPLS software 3.0 shows that role stress has a significant effect on job performance, but the coefficient of job ambiguity shows the opposite direction of the hypothesis. Inaddition, this study also found that social capital has a role in reducing the negative influence of role conflict on job performance, but its role cannot be proven in role ambiguity

Role Stress and Effectiveness in Horizontal Alliances

2002 ◽  
Vol 66 (2) ◽  
pp. 61-82 ◽  
Author(s):  
Arne Nygaard ◽  
Robert Dahlstrom
Keyword(s):  
Role Conflict ◽  
Role Ambiguity ◽  
Organizational Outcomes ◽  
Role Stress ◽  
Competing Values Framework ◽  
Competing Values ◽  
Communication Modality ◽  
Role Stressors ◽  
And Performance ◽  
The Relationship

Horizontal arrangements are increasingly deployed in organizational networks, yet research has rarely examined the effectiveness of these alliances. The coalition of disparate corporate cultures yields appreciable levels of role stress for people in boundary-spanning positions. Dedicated assets and communication modality are factors that influence the level of role ambiguity and conflict. The authors implicate these facets of role stress as antecedents to four forms of effectiveness drawn from the competing values framework. The authors present alternative perspectives that examine the relationship between stress and performance. The received view frames role stressors as linear, negative antecedents to organizational outcomes. The authors contrast this perspective with theories that espouse triphasic, parabolic, and interactive influences of stressors on organizational outcomes. Data gathered with 218 managers of dual-branded retail oil outlets indicate that the relevance of these alternative perspectives is mitigated by the form of effectiveness pursued by the organization. The results support a linear relationship between role conflict and bargaining efforts, yet they also offer evidence of nonlinear influences of role ambiguity on contributions to sales, customer satisfaction, and competence. The study concludes with a discussion of relevance of the findings to the management of horizontal alliances and to interorganizational theory.

A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons

1984 ◽  
Vol 48 (4) ◽  
pp. 9-21 ◽  
Author(s):  
Douglas N. Behrman ◽  
William D. Perreault
Keyword(s):  
Job Performance ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Role Stress ◽  
Integrative Model ◽  
Sales Managers ◽  
Industrial Firms ◽  
Proposed Model ◽  
Antecedents And Consequences ◽  
Job Performance And Satisfaction

This research proposes an integrative model of the antecedents and consequences of salesforce role stress, with particular emphasis on two outcomes important to sales reps and firms alike: salesforce performance and satisfaction. Drawing on data from 196 sales representatives for five major industrial firms, the linkages in the proposed model are tested with path analysis procedures. The model is sufficiently comprehensive that it provides a basis to replicate and extend, in one study, much of the key research on the sales representative's role environment, especially as it relates to role conflict, role ambiguity, and their relationships with job performance and satisfaction. Implications of this research for sales managers and researchers in the sales area are given.

scholarly journals How Does the Emotional Intelligence of Project Managers Affect Employees’ Innovative Behaviors and Job Performance? The Moderating Role of Social Network Structure Hole

SAGE Open ◽  
2020 ◽  
Vol 10 (4) ◽  
pp. 215824402096938
Author(s):  
Handong Tang ◽  
Ge Wang ◽  
Junwei Zheng ◽  
Lan Luo ◽  
Guangdong Wu
Keyword(s):  
Emotional Intelligence ◽  
Social Network ◽  
Job Performance ◽  
Network Structure ◽  
Construction Project ◽  
Project Managers ◽  
Innovative Behavior ◽  
Structural Holes ◽  
Social Network Structure ◽  
The Relationship

This study applies affective events theory (AET) and resource dependence theory to introduce the moderating variable social network structure hole; a theoretical model is applied to better understand construction project managers’ emotional intelligence (EI), the innovative behavior of employees, and job performance. A questionnaire survey was conducted with Chinese construction project managers and their employees, with 169 valid questionnaires analyzed using structural equation modeling. The results show that (a) managers with high EI have more potential to make use of structural holes; (b) managers with high EI can stimulate employees’ innovative behavior, thus improving employees’ job performance; (c) structural holes can enhance the relationship between managers’ EI and employees’ innovative behavior and strengthen the relationship between EI and employees’ job performance. Using the lens of AET, this study examines the influencing path of managers’ EI on employees’ job performance from two aspects: emotion-driven behavior and judgment-driven behavior. The study also discusses the moderating mechanism of social network structure hole. The conclusion may help project managers better understand and make use of the influence of social network structure holes.

scholarly journals The effect of role stress on organizational commitment

2015 ◽  
Vol 28 (4) ◽  
pp. 772-747
Author(s):  
SooMin Ryu ◽  
TaeYong Yoo
Keyword(s):  
Organizational Commitment ◽  
Role Conflict ◽  
Psychological Contract ◽  
Role Ambiguity ◽  
Role Stress ◽  
Mediating Effect ◽  
Psychological Contract Breach ◽  
Role Overload ◽  
Contract Breach ◽  
The Relationship

The first purpose of the study was to examine the mediating effect of psychological contract breach in the relationship between role stress(role ambiguity, role conflict, and role overload) and organizational commitment. The second purpose of this study was to examine the moderating effect of resilience in the relationship between role stress(role ambiguity, role conflict, and role overload) and psychological contract breach. For these purposes, data were collected from 267 employees working in various corporations by questionnaires. Results indicated that role ambiguity, role conflict, and role overload have positive effects on psychological contract breach, and that psychological contract breach has a negative effect on organizational commitment. The psychological contract breach partially mediated the relationship between role ambiguity and organizational commitment, and fully mediated the relationship between role conflict and role overload and organizational commitment. The moderation effect of resilience was found because resilience weakens the positive relationship between role overload and psychological contract breach. Based on these results, academic and practical implications were discussed. Finally, the limitations of this study and directions for the future research were discussed.

scholarly journals La relación entre el burnout y el rendimiento laboral en los profesionales de hostelería / The Relationship between Burnout and Job performance in Hospitality Professionals

2016 ◽  
Vol 5 (1) ◽  
Author(s):  
Richard M. Mababu
Keyword(s):  
Job Performance ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Supervisor Support ◽  
Individual Performance ◽  
Personal Accomplishment ◽  
Burnout Syndrome ◽  
Role Overload ◽  
Hierarchical Regression ◽  
The Relationship

ABSTRACTThe present paper analyses the relationship between burnout and job performance. The burnout syndrome is considered as a response to chronic job stress that affect many professions, especially in case of professions that require working directly in contact with customers, clients or patients. This syndrome is mainly characterized by emotional exhaustion, depersonalization and low personal accomplishment at work. Previous studies show that burnout is a syndrome that tend to decrease individual performance and organizational productivity. In this context, the objective of this study is to analyze the relationship between burnout and job performance, and to study the influence of some characteristics associated with the position such as role ambiguity, role conflict, role overload and perceived supervisor support. To achieve this objective, the relationship between burnout and job performance was analyzed in a sample of 260 employees in the hotel industry. The correlation analysis and hierarchical regression analysis have been used as the main techniques for data analysis. The results obtained show the existence of a significant, negative two-way relationship between burnout and job performance. In addition, our findings underline the influence of role ambiguity, role conflict, role overload and supervisor support on the relationship between burnout and job performance. Practical implications and recommendations for future researches are discussed.RESUMENEste trabajo analiza la relación entre el síndrome de burnout y el rendimiento laboral. El síndrome de burnout es considerado como una respuesta al estrés laboral crónico que aparece en numerosas profesiones, especialmente en los trabajadores que se desempeñan su labor en contacto directo con usuarios, clientes o pacientes. Este síndrome se caracteriza principalmente por el agotamiento emocional, la despersonalización y baja realización personal en el trabajo. Los estudios existentes ponen de relieve que el burnout es un síndrome que afecta la productividad a nivel individual y a nivel de la organización en general. En este contexto, el objetivo de este estudio es analizar la relación entre el burnout y el rendimiento laboral y estudiar la influencia de algunas características asociadas al puesto como la ambigüedad de rol, conflicto de rol, sobre carga de rol y el apoyo de supervisor percibido. En este sentido, se analizó la relación entre burnout y rendimiento laboral en una muestra de 260 empleados del sector de hostelería. El análisis de correlaciones y el análisis de regresión jerárquica han sido utilizados como las principales técnicas de análisis de datos. Los resultados obtenidos ponen de manifiesto la existencia de una relación significativa, negativa y bidireccional entre el burnout y el rendimiento laboral. Además, se observan la influencia de la ambigüedad de rol, conflicto de rol, sobre carga de rol y el apoyo de supervisor en la relación entre el burnout y el rendimiento laboral. Finalmente, este estudio presenta algunas reflexiones y líneas futuras de investigación.

scholarly journals An Exploratory Salesforce Study Of The Relationship Between Leader-Member Exchange And Motivation, Role Stress, And Manager Evaluation

2011 ◽  
Vol 9 (4) ◽  
pp. 110 ◽  
Author(s):  
Rosemary R. Lagace ◽  
Stephen B. Castleberry ◽  
Rick E. Ridnour
Keyword(s):  
Role Conflict ◽  
Role Ambiguity ◽  
Role Stress ◽  
Sales Manager ◽  
Role Overload ◽  
Future Research ◽  
Total Quality ◽  
Member Exchange ◽  
The Relationship ◽  
Role Insufficiency

With the movement in the U.S. economy toward a total quality environment, there will be a greater focus on relationships building within an organization. This study sought to empirically explore the association between sales manager salesperson relationships and salesperson motivation, stress, and evaluation of the manager. Results suggest that cadres (high quality relationships) are higher on extrinsic and intrinsic instrumentality, extrinsic valence, and evaluation of their manager. Cadres are lower on the role overload, role insufficiency, role ambiguity, and role conflict. Implications of these findings and suggestions for future research are offered.

The influence of self-esteem and role stress on job performance in hotel businesses

2015 ◽  
Vol 27 (6) ◽  
pp. 1082-1099 ◽  
Author(s):  
Yilmaz Akgunduz
Keyword(s):  
Job Performance ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Self Esteem ◽  
Role Stress ◽  
Equation Modeling ◽  
Role Overload ◽  
Hotel Management ◽  
Content Type ◽  
Research Findings

Purpose – The main purpose of this study is to explore the influence of self-esteem and role stress on job performance in the hotel businesses. Moreover, the research aims to discover which role stress factors, i.e. role ambiguity, role conflict and role overload, have the most detrimental effect on an employee’s role stress in the hotel businesses. Design/methodology/approach – To achieve the above aim, four sets of hypotheses were proposed: the first looked into the effect of role stress, which consists of role ambiguity, role conflict and role overload on job performance, and the second focused on the effect of employees’ self-esteem on job performance. A questionnaire was used and participants were drawn from 227 hotel employees in Kusadasi, Turkey. To empirically test these hypotheses, structural equation modeling was implemented. Findings – The outcome of the study indicated three patterns: role ambiguity and role conflict are negatively associated with job performance; role overload and self-esteem are positively associated with job performance; and role ambiguity creates more role stress than role conflict or overload. Practical implications – The research findings suggest that some practical methodology should be introduced to improve employees’ job performance and diminish role stress. For instance, hotel managers should decrease role ambiguity and conflict, employ personnel with high self-esteem and prioritize reducing role overload rather than reducing role ambiguity or role conflict. Originality/value – The research findings suggest that both role stress and self-esteem are important factors influencing job performance in hotel management. This paper aims to identify some important steps to increase job performance. Thus, our study should prove to be of great value to those in hotel management.

Sign in / Sign up

Export Citation Format

Share Document