Role Stress and Effectiveness in Horizontal Alliances

2002 ◽  
Vol 66 (2) ◽  
pp. 61-82 ◽  
Author(s):  
Arne Nygaard ◽  
Robert Dahlstrom
Keyword(s):  
Role Conflict ◽  
Role Ambiguity ◽  
Organizational Outcomes ◽  
Role Stress ◽  
Competing Values Framework ◽  
Competing Values ◽  
Communication Modality ◽  
Role Stressors ◽  
And Performance ◽  
The Relationship

Horizontal arrangements are increasingly deployed in organizational networks, yet research has rarely examined the effectiveness of these alliances. The coalition of disparate corporate cultures yields appreciable levels of role stress for people in boundary-spanning positions. Dedicated assets and communication modality are factors that influence the level of role ambiguity and conflict. The authors implicate these facets of role stress as antecedents to four forms of effectiveness drawn from the competing values framework. The authors present alternative perspectives that examine the relationship between stress and performance. The received view frames role stressors as linear, negative antecedents to organizational outcomes. The authors contrast this perspective with theories that espouse triphasic, parabolic, and interactive influences of stressors on organizational outcomes. Data gathered with 218 managers of dual-branded retail oil outlets indicate that the relevance of these alternative perspectives is mitigated by the form of effectiveness pursued by the organization. The results support a linear relationship between role conflict and bargaining efforts, yet they also offer evidence of nonlinear influences of role ambiguity on contributions to sales, customer satisfaction, and competence. The study concludes with a discussion of relevance of the findings to the management of horizontal alliances and to interorganizational theory.

scholarly journals Hubungan antara Konflik Peran dan Ambiguitas Peran dengan Kinerja Perawat Wanita

PSYCHE 165 ◽  
2019 ◽  
pp. 124-133
Author(s):  
Sepda Dwi Putri ◽  
Harri Kurniawan
Keyword(s):  
Role Conflict ◽  
Role Ambiguity ◽  
Sampling Technique ◽  
Reliability Coefficient ◽  
Validity And Reliability ◽  
Significance Level ◽  
And Performance ◽  
Female Nurses ◽  
The Relationship ◽  
Performance Scale

This study aims to determine the relationship between role conflict and role ambiguity with the performance of female nurses in Sungai Dareh Dharmasraya Hospital. The independent variables in this study are role conflict and role ambiguity and the dependent variable is performance. The measuring instrument used in this study is the scale of role conflict, role ambiguity scale, and scale of performance. The sampling technique in this study used atechnique saturated sampling. The sample in this study were 70 female nurses in Sungai Dareh Dharmasraya Hospital. Validity and reliability test in this study using technique Alpha Cronbach. The results of the validity coefficient on the movable role conflict scale from rix = 0.405 to rix = 0.817 with the reliability coefficient α = 0.945 while on the moving role ambiguity scale from rix = 0.349 to rix = 0.945 with the reliability coefficient α = 0.971 and at the moving performance scale from rix = 0.381 to rix = 0.774 with the reliability coefficient α = 0.943. Based on data analysis, the value of the correlation between role conflict and performance was -0.439 with a significance level of 0.000 and the correlation value between role ambiguity and performance was -0.310 with a significance level of 0.009 and the correlation value between role conflict and role ambiguity simultaneously with performance of 0.461 with significance level 0,000 which means the hypothesis is accepted. This shows that there is a significant relationship between role conflict and role ambiguity with the performance of female nurses in Sungai Dareh Dharmasraya Hospital. 

scholarly journals The effect of role stress on organizational commitment

2015 ◽  
Vol 28 (4) ◽  
pp. 772-747
Author(s):  
SooMin Ryu ◽  
TaeYong Yoo
Keyword(s):  
Organizational Commitment ◽  
Role Conflict ◽  
Psychological Contract ◽  
Role Ambiguity ◽  
Role Stress ◽  
Mediating Effect ◽  
Psychological Contract Breach ◽  
Role Overload ◽  
Contract Breach ◽  
The Relationship

The first purpose of the study was to examine the mediating effect of psychological contract breach in the relationship between role stress(role ambiguity, role conflict, and role overload) and organizational commitment. The second purpose of this study was to examine the moderating effect of resilience in the relationship between role stress(role ambiguity, role conflict, and role overload) and psychological contract breach. For these purposes, data were collected from 267 employees working in various corporations by questionnaires. Results indicated that role ambiguity, role conflict, and role overload have positive effects on psychological contract breach, and that psychological contract breach has a negative effect on organizational commitment. The psychological contract breach partially mediated the relationship between role ambiguity and organizational commitment, and fully mediated the relationship between role conflict and role overload and organizational commitment. The moderation effect of resilience was found because resilience weakens the positive relationship between role overload and psychological contract breach. Based on these results, academic and practical implications were discussed. Finally, the limitations of this study and directions for the future research were discussed.

scholarly journals An Exploratory Salesforce Study Of The Relationship Between Leader-Member Exchange And Motivation, Role Stress, And Manager Evaluation

2011 ◽  
Vol 9 (4) ◽  
pp. 110 ◽  
Author(s):  
Rosemary R. Lagace ◽  
Stephen B. Castleberry ◽  
Rick E. Ridnour
Keyword(s):  
Role Conflict ◽  
Role Ambiguity ◽  
Role Stress ◽  
Sales Manager ◽  
Role Overload ◽  
Future Research ◽  
Total Quality ◽  
Member Exchange ◽  
The Relationship ◽  
Role Insufficiency

With the movement in the U.S. economy toward a total quality environment, there will be a greater focus on relationships building within an organization. This study sought to empirically explore the association between sales manager salesperson relationships and salesperson motivation, stress, and evaluation of the manager. Results suggest that cadres (high quality relationships) are higher on extrinsic and intrinsic instrumentality, extrinsic valence, and evaluation of their manager. Cadres are lower on the role overload, role insufficiency, role ambiguity, and role conflict. Implications of these findings and suggestions for future research are offered.

scholarly journals The role of change readiness and colleague support in the role stressors and withdrawal behaviors relationship among health care employees

2019 ◽  
Vol 32 (2) ◽  
pp. 208-223 ◽  
Author(s):  
Denis Chênevert ◽  
Steven Kilroy ◽  
Janine Bosak
Keyword(s):  
Health Care ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Turnover Intentions ◽  
Change Readiness ◽  
Content Type ◽  
Role Stressors ◽  
Care Workers ◽  
The Relationship ◽  
Colleague Support

Purpose The purpose of this paper is to investigate the impact of role stressors (role ambiguity, role conflict and role overload) on change readiness and in turn their effects on the withdrawal process. In addition, it explores the moderating role of colleague support in the relationship between role stressors and change readiness. Design/methodology/approach Data were collected from health care workers (n=457) in a large Canadian hospital undergoing large scale change. Findings The results revealed that role ambiguity and role conflict had a significant negative association with change readiness. Change readiness was related to turnover intentions which was related to higher levels of absenteeism and actual turnover. Change readiness partially mediated the relationship between role ambiguity and turnover intentions but not for role conflict and role overload. Turnover intentions partially mediated the relationship between change readiness and actual turnover but not for absenteeism. Role conflict had a direct rather than an indirect effect via change readiness on turnover intentions. Finally, colleague support moderated the relationship between all three role stressors and change readiness. Originality/value Little is known about the limiting factors of change as well as the factors that protect against them. The authors identify role stressors as a limiting factor for change and highlight their impact on change readiness and the overall withdrawal process. The results, however, also show that some demands are more commonly experienced by health care workers thereby not posing a threat to their change readiness. Colleague support is identified as a coping mechanism for mitigating against the detrimental effects of role stressors.

scholarly journals PERAN SOCIAL CAPITAL DALAM MEMITIGASI PENGARUH ROLE STRESS TERHADAP JOB PERFORMANCE (Studi Kasus pada Profesi Akuntan di Kebumen, Puworejo, dan Purwokerto)

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Arya Samudra Mahardhika ◽  
Anton Prasetyo
Keyword(s):  
Social Capital ◽  
Job Performance ◽  
Hypothesis Testing ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Role Stress ◽  
Negative Influence ◽  
One Year ◽  
The Relationship

The purpose of this study was to analyze the effect of role stress consisting of role conflict and role ambiguity on job performance, and to analyze the role of social capital as a moderating variable in the relationship. Respondents from this study were accountant professions in Kebumen, Purworejo, and Purwokerto, sampling was done by purposive sampling with the criteria of the accounting profession who had worked for 1 (one) year, the sample studied was 65. The results of hypothesis testing using WarpPLS software 3.0 shows that role stress has a significant effect on job performance, but the coefficient of job ambiguity shows the opposite direction of the hypothesis. Inaddition, this study also found that social capital has a role in reducing the negative influence of role conflict on job performance, but its role cannot be proven in role ambiguity

Knowledge management and emotional exhaustion as moderators in the relationship between role conflict and organizational performance: evidence from India

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Satyanarayana Parayitam ◽  
Syed Aktharsha Usman ◽  
Rajeshwaran Raja Namasivaayam ◽  
Mohamed Shaik Naina
Keyword(s):  
Knowledge Management ◽  
Role Conflict ◽  
Emotional Exhaustion ◽  
Role Ambiguity ◽  
Management Practices ◽  
Content Type ◽  
Work Overload ◽  
Knowledge Management Practices ◽  
And Performance ◽  
The Relationship

Purpose This paper aims to investigate the importance of knowledge management as a moderator in the relationship between two of the burnout variables, namely, role ambiguity and work overload. In addition, the paper tests a conceptual model where emotional exhaustion is a moderator in the relationship between role ambiguity, work overload and performance. Design/methodology/approach Using a structured survey instrument, this paper gathered data from 692 respondents from the information technology industry in the southern part of India. The first psychometric properties of the instrument were tested and then hierarchical regression was used as a statistical technique for analyzing the data. Findings Results show that role conflict is positively related to role ambiguity and work overload, role ambiguity is negatively related to performance, work overload is positively related to performance, knowledge management moderates the relationship between role conflict and role ambiguity and role conflict and work overload. The hierarchical regression results also support that emotional exhaustion moderates the relationship between role ambiguity and performance and work overload and performance. Research limitations/implications As the present research is based on self-report measures, the limitations of social desirability bias and common method bias are inherent. However, this study attempts to minimize these limitations by following appropriate statistical techniques and procedures. Practical implications This study contributes to both practicing managers and the literature on conflict management. The study suggests that managers use knowledge management practices to mitigate the ill-effects of role conflict and enhance performance. This study also highlights the role of emotional exhaustion in organizations. Originality/value This study provides new insights about the importance of knowledge management practices and emotional exhaustion in the relationship between role conflict and performance. To the knowledge, the importance of knowledge management practices is underemphasized in conflict management research. The study also provides insights into the role of one of the burnout variables i.e. emotional exhaustion in its influence on performance. The implications of this relationship for organizational role theory and organizational learning theory and for management practice, are discussed.

scholarly journals Pengaruh Role Overload, Role Conflict dan Role Ambiguity terhadap Kinerja Karyawan dengan Dukungan Sosial sebagai Moderating Variabel pada Karyawan PT Y di Surabaya

2019 ◽  
Vol 21 (2) ◽  
pp. 177-184
Author(s):  
Dianing Kumalaretna ◽  
Praptini Yulianti
Keyword(s):  
Social Support ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Employee Performance ◽  
Role Overload ◽  
Performance Support ◽  
Manufacturing Company ◽  
And Performance ◽  
The Relationship

ABSTRACT. This study aims to determine the level of job stress amongproduction employees in a manufacturing company, to measure the level ofemployee performance, and test the effect of work stress of Role Overload,Role Conflict and Role ambiguty on employee performance. Then this studyexamined the role of moderation from social support (from supervisors andcoworkers) about the relationship mentioned above. This research is aquantitative study using a questionnaire. All data were collected through asurvey and filled by 50 production workers in a manufacturing company inSurabaya. The sampling method suitable for this study. PLS method is usedfor statistical data analysis. The results showed a significant negativerelationship between role overload and performance, a non-significantnegative relationship between role conflict and performance, a negativerelationship between role ambiguity and performance. Support fromcoworkers and superiors has a significant moderating effect on roleoverload and role ambiguity.Key word: Role Overload, Role Conflict, Role Ambiguity, Job Performance,Social Support.

Role Stress in the Professional Life of the School Music Teacher: A Collective Case Study

2003 ◽  
Vol 51 (2) ◽  
pp. 124-136 ◽  
Author(s):  
John W. Scheib
Keyword(s):  
Music Education ◽  
Role Conflict ◽  
Role Ambiguity ◽  
The United States ◽  
Role Stress ◽  
Role Overload ◽  
Collective Case Study ◽  
Role Stressors ◽  
Music Department ◽  
School Music

The theoretical framework of this article is based on the description of occupational role stress by Kahn, Wolfe, Quinn, and Snoek (1964) and Beehr (1987). The present study is an examination of six role stressors: role conflict, role ambiguity, role overload, underutilization of skills, resource inadequacy, and nonparticipation. One midwestern high school's music department in the United States, consisting of four music teachers, served as the study s focus. Data were collected as field notes from observations, transcripts from interviews, and document analysis. While role ambiguity and nonparticipation issues were not of great concern among the participants, issues related to role conflicts, role overloads, underutilization of skills, and resource inadequacy were substantial. The burden of tedious administrative responsibilities (underutilization of skills), the constant need for music education advocacy (role overload), conflicts between personal and professional roles (role conflict), and tension created by scheduling conflicts due to the increasingly busy schedules of students (resource inadequacy) were among the most significant stressors.

scholarly journals Role Stress, Job Burnout, and Job Performance in Construction Project Managers: The Moderating Role of Career Calling

2019 ◽  
Vol 16 (13) ◽  
pp. 2394 ◽  
Author(s):  
Wu ◽  
Hu ◽  
Zheng
Keyword(s):  
Job Performance ◽  
Construction Industry ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Construction Project ◽  
Role Stress ◽  
Project Managers ◽  
Job Burnout ◽  
Career Calling ◽  
The Relationship

This study aims to explore the influence of role stress (role ambiguity and role conflict) on job burnout and job performance in construction project managers in the Chinese construction industry. Based on the JD-R (Job Demands Resources) model, this study introduces career calling as the moderating variable, in order to develop a theoretical model. The theoretical model is then tested with structural equation modeling. This work uses data from 191 owners, contractors, subcontractors, and supervisors in the Chinese construction industry. The results indicate that: (i) role ambiguity has a negative and significant effect on job burnout and job performance; (ii) role conflict has a negative effect on job burnout, but has a non-significant influence on job performance; (iii) job burnout has a negative impact on job performance; (iv) career calling negatively moderates the relationship between role ambiguity and job burnout, and positively moderates the relationship between role conflict and job performance. Furthermore, the results also show that career calling can positively moderate the effect of role conflict on job burnout. This study expands the existing body of knowledge by reasonably controlling role stress and appropriately introducing career calling. In addition, the study provides some suggestions relevant to construction project management.

Personality Correlates of Role Stress

1980 ◽  
Vol 46 (2) ◽  
pp. 627-632 ◽  
Author(s):  
Arthur G. Bedeian ◽  
Achilles A. Armenakis ◽  
Shirley M. Curran
Keyword(s):  
Role Conflict ◽  
Role Ambiguity ◽  
Role Stress ◽  
Nursing Personnel ◽  
Self Control ◽  
Check List ◽  
Adjective Check List ◽  
Personality Correlates ◽  
The Relationship ◽  
Low Magnitude

The relationship between role stress, i.e., role ambiguity and role conflict, and personality as measured by Gough and Heilbrun's (1965) Adjective Check List was examined on the basis of data drawn from 202 nursing personnel. Experienced role ambiguity correlated .17 with defensiveness, .15 with self-control, .13 with endurance, —.13 with order, —.15 with nurturance, .20 with aggression, and —.17 with deference, while role conflict was significantly related .12 with exhibition. These correlations (all significant statistically but of low magnitude) were interpreted in light of previous findings.

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