MMAP/(PH,PH)/1 Queue with Priority Loss through Feedback
In this paper, we consider two single server queueing systems to which customers of two distinct priorities (P1 and P2) arrive according to a Marked Markovian arrival process (MMAP). They are served according to two distinct phase type distributions. The probability of a P1 customer to feedback is θ on completion of his service. The feedback (P1) customers, as well as P2 customers, join the low priority queue. Low priority (P2) customers are taken for service from the head of the line whenever the P1 queue is found to be empty at the service completion epoch. We assume a finite waiting space for P1 customers and infinite waiting space for P2 customers. Two models are discussed in this paper. In model I, we assume that the service of P2 customers is according to a non-preemptive service discipline and in model II, the P2 customers service follow a preemptive policy. No feedback is permitted to customers in the P2 line. In the steady state these two models are compared through numerical experiments which reveal their respective performance characteristics.