Directive on Certain Contractual Aspects of Provision of Digital Content and Digital Services - Scope and basic approaches -

2019 ◽  
Vol 10 (2) ◽  
pp. 1-32
Author(s):  
Chin Woo Kim ◽  
Chang Ryel Kwak
2020 ◽  
Vol 12 (1) ◽  
pp. 875
Author(s):  
Rosa María García Pérez

Resumen: El proceso emprendido a nivel europeo de revisión, modernización y adaptación de las reglas de protección de consumidores al entorno tecnológico ha puesto en contacto dos esferas nor­mativas de contrapuestos intereses: protección de datos personales y Derecho de consumo. El primer punto de inflexión de la compleja interacción entre ambos marcos regulatorios ha venido de la mano de la Directiva (UE) 2019/770 del Parlamento Europeo y del Consejo, de 20 de mayo de 2019, relativa a determinados aspectos relacionados con los contratos de suministro de contenido digital y servicios digitales, que ofrece los mismos remedios contractuales tanto a consumidores que abonan un precio como a quienes, a modo de contraprestación, facilitan sus datos personales. De las nuevas e interesantes perspectivas de análisis que ofrece la imbricación del derecho fundamental a la protección de datos en la esfera contractual, este trabajo centra su atención en la determinación de las bases de licitud, conforme al Reglamento General de Protección de Datos, de los tratamientos de datos personales derivados del ámbito de aplicación de la Directiva y su incidencia contractual.Palabras clave: Mercado Único Digital Europeo, interacción derecho de consumo-protección de datos personales, suministro de contenidos y servicios digitales, datos personales como contrapresta­ción, principio de licitud del tratamiento.Abstract: The European process of revision, modernization and adaptation of consumer protec­tion rules to the technological environment has brought into contact two regulatory spheres of opposite interests: personal data protection and consumer law. The first inflection point of the complex interac­tion between both regulatory frameworks has come from the hand of Directive (EU) 2019/770 of the European Parliament and of the Council, of 20 May 2019, on certain aspects concerning contracts for the supply of digital content and digital services, which offers the same contractual remedies both to consumers who pay a price and to those who, by way of counter performance, provide their personal data. Of the new and interesting perspectives of analysis offered by the overlapping of the fundamental right to data protection in the contractual sphere, this paper focuses on the determination of the bases of lawfulness, according to the General Data Protection Regulation, of the processing of derived personal data of the scope of the Directive and its contractual impact.Keywords: EU Digital Single Market, interaction consumer law - data protection regulation, supply of digital content and digital services, counter-performance in the form of personal data, princi­ple of lawfulness of the personal data processing.


2021 ◽  
Vol 30 ◽  
pp. 23-31
Author(s):  
Karin Sein

There is an ongoing trend to develop inter-connected or ‘smart’ consumer goods, which either contain digital content (such as software) or use digital services for certain of their functions (as with the navigation system of a smart car). The new Digital Content Directive and Sales of Goods Directive create a legal presumption that the seller of smart goods is contractually liable not only for the tangible item and embedded digital software but also for the inter-connected digital services. However, the article shows that much room remains for party autonomy as express agreement in a sales contract may limit the liability of the seller even for the operating system of smart goods and, thereby, override reasonable consumer expectations. The situation becomes even more complicated when the ‘digital element’ of the goods consists of free and open-source software: in these cases, the ‘separately bought’ digital content does not even fall within the scope of the Digital Content Directive, with the result that the seller is not liable for the digital content under the Sales of Goods Directive and the digital content provider is not liable for it under the Digital Content Directive. Therefore, the article argues that the new contract-law package does not raise the level of consumer protection in respect of smart goods as much as it might initially seem to.


2021 ◽  
Vol 26 (3) ◽  
pp. 14-30
Author(s):  
Rosa Barceló Compte

The commentary that is addressed analyzes the judgment of the CJEU of 8 October 2020 (Case EU v. PE Digital GmbH) which examines several preliminary questions relating to the exercise of the right of withdrawal on a contract for the provision of digital services concluded at a distance. Thus, the work affects the question relating to the nature of the contract for the supply of digital content and digital services and analyzes whether one of the performances of the contractual object can be considered as digital content according to the definition provided by Directive 2019/770 of 20 May 2019 on certain aspects concerning contracts for the supply of digital content and digital services. The following pages also focus on the consequence that the legal nature of the contract and of one of its performances has on the exercise of the consumer's right of withdrawal provided for in Directive 2011/83 on consumer rights.


Author(s):  
Neda Zdraveva

One of the effects of the COVID-19 crisis is the significant acceleration of e-commerce. The number of companies and the varieties of products in the online markets increased, as well as the numbers of consumers and consumers’ segments diversification. The e-commerce in pandemic times offered clear benefits and opportunities for the consumers. It also created situations where the lack of confidence in e-commerce may intensify. This comes from the consumers’ uncertainty on their key contractual rights and it is particularly a case when it comes to the contracts for supply of digital content and digital services. The European Union considered that legal certainty for consumers (and businesses) will increase by full harmonisation of key regulatory issues and that this would lead to growth of the potentials the e-commerce has on the common market. Aiming to achieve a genuine digital single market the Council of the European Union and the European Parliament in May 2019 have adopted the Directive (EU) 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services (the "Digital Content Directive") and the Directive (EU) 2019/771 on certain aspects concerning contracts for the sale of goods (the "Sales of Goods Directive") that regulate the supply of digital content and digital services and sale of goods with digital elements, respectively. Both directives lay down specific rules on the conformity of digital content or a digital service i.e., goods with digital elements with the contract, remedies in the cases of a lack of conformity or a failure to supply, as well as the modalities for the exercise of those remedies. The paper analyses the mechanisms for regulation of the contracts for the supply of digital content and digital services and the specific rights and obligations of the parties to these contracts. The main objective of the research is to assess to which extent these mechanisms are novelty in the European Consumer Law and to examine the obstacles that the application of consumer law to digital content contracts may encounter.


2020 ◽  
Vol 9 (1) ◽  
pp. 63-82
Author(s):  
Ágnes Juhász

The appearance and the impacts of AI and digitalisation in the different types of legal work and in different legal areas and in relation to certain legal institutions, are examined and analysed nowadays by many researches, in many ways. In this study, we examine the impact digitalisation and AI have on the law of obligations, particularly on the law of contract and which challenges shall the national legislators face in the near future. In the first part of the study, we deal with the formation of contracts by electronic means. After the short review of the related Hungarian regulation in force, recent results of the EU legislation will be introduced, which was generated by both the expansion of digital content and digital services. In the second part of the study, attention will be paid to a relatively new phenomenon, the so-called smart contract. In the course of our examination, we attempt to designate the framework of the notion of smart contract and to draft all those questions relating to smart contracts, which shall be answered over time by the legislation and by the contract law regulation.


2019 ◽  
Vol 5 (2) ◽  
pp. 34-42
Author(s):  
Maria De Almeida Alves

This Paper will address the interplay between the Directive on certain aspects concerning contracts for the supply of digital content and digital services and the current EU data protection framework, namely the General Data Protection Regulation. Albeit the Directive has the aim of protecting consumers, has it gone too far and made a crack in the data protection EU legal framework? Can personal data be treated as a commodity or is its scope as a counter-performance subject to a particular interpretation? I shall analyze these questions in light of the European Data Protection Supervisor’s Opinion 4/2017 and the European Data Protection Board’s Guidelines 2/2019.


2020 ◽  
Vol 12 (1) ◽  
pp. 838
Author(s):  
Sergio Cámara Lapuente

Resumen: Durante el uso de los contenidos y servicios digitales puestos a disposición del consu­midor por los distintos proveedores, los usuarios facilitan y crean gran cantidad de datos. El tratamiento legal del control sobre el destino de estos datos se bifurca en la actualidad en dos normas: por una parte, si se trata de datos personales, se aplicará el Reglamento (UE) General de Protección de Datos de 2016 (RGPD); por otra parte, respecto a contenidos generados por los usuarios que no sean datos personales, las reglas de la reciente Directiva (UE) 2019/770, de 20 de mayo de 2019 sobre contratos de suministro de contenidos y servicios digitales (DCSD) será de aplicación tras su transposición.Este ensayo analiza la intersección de las normas sobre protección de datos personales con las nor­mas sobre la defensa contractual del consumidor al tiempo de la extinción de este tipo de contratos por vía de resolución. Para ello compara los rasgos de los derechos de supresión, olvido y portabilidad del Reglamento con los nuevos derechos de impedir el uso de los datos y de recuperarlos establecidos en la Directiva y concluye críticamente acerca del escaso impacto que estos últimos pueden llegar a tener de­bido a su reducido ámbito de aplicación, las escasas facultades y las excesivas excepciones incorporadas finalmente en uno de los preceptos centrales de la Directiva 2019/770.Palabras clave: contenidos digitales, servicios digitales, resolución, contrato de suministro, datos personales, portabilidad, derecho al olvido, derecho de supresión, Directiva (UE) 2019/770, Reglamento General de Protección de Datos, conformidad, contenidos generados por los usuarios, consumidor.Abstract: During the use of digital content and services made available to the consumer by diffe­rent traders and platforms, users provide and create large amounts of data. The legal treatment of control over the destination of these data currently splits into two pieces of legislation: on the one hand, in the case of personal data, the 2016 (EU) General Data Protection Regulation (GDPR) will apply; on the other hand, in the case of user-generated content other than personal data, the rules of the recent Direc­tive (EU) 2019/770 of 20 May 2019 on contracts for the supply of digital content and services (DCSD) will apply after transposition in Member States.This paper analyses the intersection of the rules on personal data protection with the rules on the contractual protection of the consumer at the time of the extinction of this type of contract by means of termination. To this end, it compares the features of the rights to erasure, to be forgotten and to portabi­lity of the Regulation with the new rights to prevent further use of data and to retrieve them established in the Directive, and critically concludes that the latter may have little impact due to their reduced scope of application, the limited powers and the excessive exceptions finally incorporated in one of the central articles of Directive 2019/770.Keywords: digital contents, digital services, termination, contract of supply, personal data, porta­bility, right to erasure, right to be forgotten, Directive (EU) 2019/770, General Data Protection Regula­tion, conformity, user generated contents, consumer.


2020 ◽  
Vol 12 (1) ◽  
pp. 930
Author(s):  
Jorge Morais Carvalho

Resumen: La Directiva 2019/770, relativa a determinados aspectos de los contratos de suministro de contenidos y servicios digitales, y la Directiva 2019/771, relativa a determinados aspectos de los contratos de compraventa de bienes, publicadas en el Diario Oficial de la Unión Europea en mayo de 2019, representan un hito muy importante en el Derecho contractual europeo en materia de consumo. En el presente texto se analiza el ámbito de aplicación de estos dos instrumentos jurídicos y se destaca el margen de arbitrio que tienen los Estados miembros, señalando los aspectos en los que habrá que modificar el Derecho nacional, en algunos casos reduciendo el nivel de protección de los consumidores.Palabras clave: consumidor, compraventa de bienes, contenido digital, servicio digital, Direc­tiva 2019/770, Directiva 2019/771.Abstract: Directive 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services and Directive 2019/771 on certain aspects concerning contracts for the sale of goods, published in the Official Journal of the European Union in May 2019, represent a very impor­tant milestone in European consumer contract law. Throughout this text, an analysis is carried out of the scope of application of these two legal instruments, highlighting the margin of discretion that Member States have and pointing out aspects where national law will have to be modified, in some cases by re­ducing the level of consumer protection.Keywords: consumer, sales contract, digital content, digital services, Directive 2019/770, Di­rective 2019/771.


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