scholarly journals Effects of Total Quality Management Practices on Operational Performance of Ethiopian Plastic Industry

2020 ◽  
Vol 9 (6) ◽  
pp. 174-178
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Management Practices ◽  
Addis Ababa ◽  
Research Work ◽  
Operational Performance ◽  
Primary Data ◽  
Total Quality ◽  
Supplier Quality Management ◽  
Plastic Industry

The purpose for this research work is to evaluate the degree of total quality management (TQM) implementation in the Ethiopian plastic industry in Addis Ababa, Ethiopia and its impact on operational performance. A quantitative approach has been used via a self-administrated questionnaire. A simple random sampling technique was used to collect primary data. Correlation and regression procedures were used to analyse the primary data. The result of investigation on the level of TQM practices indicated that case industry has an acceptable level of TQM implementation. In addition, based on the regression analysis, it is concluded that two out of five of the selected TQM practices (training and supplier quality management) are significantly correlated with operational performance of plastic industry. In this process supplier quality management was considered as the most important TQM factor in terms of impacting operational performance

Total Quality Management Practices in Multinational Corporations

2017 ◽  
pp. 805-823
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organizational Performance ◽  
Multinational Corporations ◽  
Management Practices ◽  
Total Quality ◽  
Quality Management Practices ◽  
Supplier Quality Management ◽  
Service Training ◽  
Dynamic Quality

This chapter introduces the practices of Total Quality Management (TQM) in multinational corporations, thus explaining the history, overview, concept, and the various components of TQM. TQM practices and organizational culture, TQM practices and organizational performance (in terms of quality data and reporting, supplier quality management, product and service design, and process management), and the practical application of total quality management in service and manufacturing sectors are discussed. This calls for a change on the part of organization stakeholders to adopt these new practices through an effective in-service training for managers and staff to adequately put these principles into practice and by adopting an effective utilization of human resources to initialize and maintain the attempts to create a dynamic quality system. The chapter argues that applying total quality management practices in multinational corporations will significantly enhance organizational performance and achieve business goals in the global business environment.

scholarly journals Analisis Penerapan Total Quality Management dan Komitmen Organisasi dalam Meningkatkan Kinerja Perusahaan

2021 ◽  
Vol 1 (1) ◽  
pp. 30-37
Author(s):  
Aulia Rabius Tsani ◽  
Nurleli
Keyword(s):  
Organizational Commitment ◽  
Quality Management ◽  
Total Quality Management ◽  
Management Practices ◽  
Global Market ◽  
Primary Data ◽  
Company Performance ◽  
Total Quality ◽  
Business World

Abstract. At present the company is competing to survise in the business world, because today many companies want to maximize competitiveness through continuous improvement made by several companies that play a very important role in increasing the strength of competitiveness. Dakal global market product quality is also one of the most important elements for companies to be ableto compete. TQM is one form of company management practices that can suppress the quality paradigm witgin a company. Organizational Commitment is a force that binds individuals to take an action towards one or several goals. The purpose of this study was to determine the application of Total Quality Management in improving company performance and analysis of organizational commitment to company performance in LPKL PDAM Tirtawening. This research uses descriptive methods and case studies as well as using a quantitative approach carried out at LPKL PDAM Tirtawening, the sourch of the data used is the primary data sourch with data collection techniques namely questionnaire. Determination of respondents in filing out the research questionnaire was chosen based on the number of Managers or Section Heads of employees in LPKL PDAM Tirtawening as many as 25 respondents. Total Quality Management can improve company performance in LPKL PDAM Tirtawening. Abstrak. Saat ini perusahaan sedang bersaing untuk bertahan dalam dunia bisnis, karena saat ini banyak perusahaan yang ingin memaksimalkan daya saing melalui perbaikan terus – menerus yang dilakukan oleh beberapa perusahaanyang memainkan peran yang sangat penting dalam meningkatkan kekuatan daya saing. Dakal pasar global kualitas produk juga menjadi salah satu elemen terpenting bagi perusahaan untuk dapat bersaing.TQM adalah salah satu bentuk praktek manajemen perusahaan yang bisa menekan paradigma kualitas dalam perusahaan. Komitmen Organisasi merupakan kekuatan yang mengikat individu untuk melakukan suatu aksi untuk menuju satu atau beberapa tujuan. Tujuan penelitian ini untuk mengetahui penerapan Total Quality Management dalam meningkatkan kinerja perusahaan dan analisis komitmen organisasi terhadap kinerj perusahaan pada LPKL PDAM Tirtawening. Penelitian ini menggunakan metode deskriptif dan studi kasus serta menggunakan pendekatan kuantitatif yang dilksanakan di LPKL PDAM Tirtawening, sumber data yang digunakan yaitu sumber data primer dengan teknik pengumpulan data yaitu kusioner. Penentuan responden dalam mengisi kuesioner penelitian ini dipilih berdasarakan jumlah Manajer atau Kepala Bagian dar karyawan yang ada di LPKL PDAM Tirtawening sebanyak 25 orang responden. Total Quality Management dapat meningkat kinerja perusahaan dan komitmen organisasi dapat meningkatkan kinerja perusahaan di LPKL PDAM Tirtawening

The Role of Total Quality Management Practices on Quality Performance

2018 ◽  
pp. 996-1027
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organizational Performance ◽  
Management Practices ◽  
Total Quality ◽  
Quality Performance ◽  
Business Environments ◽  
Top Management Commitment ◽  
Supplier Quality Management

This chapter introduces the role of Total Quality Management (TQM) practices, thus explaining the introduction of Quality Management (QM) systems, the significance of TQM, the concept of TQM practices, the utilization of QM practices, and the relationship between TQM practices and quality performance. In addition, 17 TQM practices associated with quality performance (i.e., top management commitment, customer focus, training and education, continuous improvement and innovation, supplier quality management, employee involvement, information and analysis, process management, quality systems, benchmarking, quality culture, Human Resource Management [HRM], strategic planning, employee encouragement, teamwork, communication, and product and service design) are explained. This chapter serves as a valuable guideline for both researchers and practitioners to review their TQM programs in order to improve quality performance. Understanding the role of TQM practices on quality performance will significantly enhance the organizational performance and achieve business goals in the global business environments.

Total Quality Management Practices in Multinational Corporations

2015 ◽  
pp. 1-26 ◽  
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organizational Performance ◽  
Multinational Corporations ◽  
Management Practices ◽  
Total Quality ◽  
Quality Management Practices ◽  
Supplier Quality Management ◽  
Service Training ◽  
Dynamic Quality

This chapter introduces the practices of Total Quality Management (TQM) in multinational corporations, thus explaining the history, overview, concept, and the various components of TQM. TQM practices and organizational culture, TQM practices and organizational performance (in terms of quality data and reporting, supplier quality management, product and service design, and process management), and the practical application of total quality management in service and manufacturing sectors are discussed. This calls for a change on the part of organization stakeholders to adopt these new practices through an effective in-service training for managers and staff to adequately put these principles into practice and by adopting an effective utilization of human resources to initialize and maintain the attempts to create a dynamic quality system. The chapter argues that applying total quality management practices in multinational corporations will significantly enhance organizational performance and achieve business goals in the global business environment.

The Role of Total Quality Management Practices on Quality Performance

2015 ◽  
pp. 1-31 ◽  
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organizational Performance ◽  
Management Practices ◽  
Total Quality ◽  
Quality Performance ◽  
Business Environments ◽  
Top Management Commitment ◽  
Supplier Quality Management

This chapter introduces the role of Total Quality Management (TQM) practices, thus explaining the introduction of Quality Management (QM) systems, the significance of TQM, the concept of TQM practices, the utilization of QM practices, and the relationship between TQM practices and quality performance. In addition, 17 TQM practices associated with quality performance (i.e., top management commitment, customer focus, training and education, continuous improvement and innovation, supplier quality management, employee involvement, information and analysis, process management, quality systems, benchmarking, quality culture, Human Resource Management [HRM], strategic planning, employee encouragement, teamwork, communication, and product and service design) are explained. This chapter serves as a valuable guideline for both researchers and practitioners to review their TQM programs in order to improve quality performance. Understanding the role of TQM practices on quality performance will significantly enhance the organizational performance and achieve business goals in the global business environments.

Total Quality Management and Supply Chain Relationships

2015 ◽  
Vol 8 (2) ◽  
Author(s):  
Dr Vipul Chalotra
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Total Quality Management ◽  
Cultural Change ◽  
Management Practices ◽  
Positive Association ◽  
Primary Data ◽  
Supply Chain Performance ◽  
Total Quality ◽  
Chisquare Test

The popularity of the supply chain concept emanates because of quality management. Quality management practices in supply chain contribute to quality offerings, overall firm performance, cost reduction and ultimately for competitive advantage. The paper empirically and analytically investigates the relationship between total quality management and supply chain performance. The primary data for the study were collected from 44 managers of small manufacturing firms, 74 wholesalers and 120 retailers in district Udhampur of J&K State. The data after purification & validation through factor analysis were subjected to multivariate tools. The results of Chisquare test, hierarchal regression model and correlation matrix revealed positive association between total quality management & supply chain operational efficiency, overall supply chain performance as predictor of quality management and existence of direct relationship between TQM and supply chain performance. The study emphasized that proper implementation of TQM programs could play a major role in developing an integrated organisation through teamwork, cordial relationship, training & education, cultural change and customer focus across the supply chain.

Total Quality Management and Supply Chain Relationships

2016 ◽  
Vol 11 (01) ◽  
Author(s):  
Vipul Chalotra
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Total Quality Management ◽  
Cultural Change ◽  
Management Practices ◽  
Positive Association ◽  
Primary Data ◽  
Supply Chain Performance ◽  
Total Quality ◽  
Chi Square

The popularity of the supply chain concept emanates because of quality management. Quality management practices in supply chain contribute to quality offerings, overall firm performance, cost reduction and ultimately for competitive advantage. The paper empirically and analytically investigates the relationship between total quality management and supply chain performance. The primary data for the study were collected from 44 managers of small manufacturing firms, 74 wholesalers and 120 retailers in district Udhampur of JandK State. The data after purification and validation through factor analysis were subjected to multivariate tools. The results of Chi-square test, hierarchal regression model and correlation matrix revealed positive association between total quality management and supply chain operational efficiency, overall supply chain performance as predictor of quality management and existence of direct relationship between TQM and supply chain performance. The study emphasized that proper implementation of TQM programs could play a major role in developing an integrated organisation through teamwork, cordial relationship, training and education, cultural change and customer focus across the supply chain.

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