The Role Of Organizational Culture On The Implementation Of Total Quality Management:, Case Study Of The Algerian Cement Producer "Gica Group"

This study aims to determine the role of Organizational Culture based on Tri Hita Karana in the effort to realize Organizational Performance by taking into account other factors such as Human Resource Management, Total Quality Management, and Employee Performance. This study uses a quantitative approach. The data analysis technique used in this study is a structural equation model (SEM) based on variance or Component based SEM, known as Partial Least Square (PLS) Visual version 3.2.7. The number of samples used was 48 people with t-table values for significance levels α = 0.05 and degree of freedom (df) = 46 is 2.58. The results show that there are two relationships that show significant results, namely the role of Organizational Culture based on Tri Hita Karana on Employee Performance has a value of 17.353 with t-statistics > t-table (17.353 > 2.58). And the same results are also shown in the relationship between Total Quality Management and Organizational Performance with a value of 8.232 > 2.58. Different results are shown in 4 other relationships, namely the influence of the organization's culture on organizational performance, the influence of HRM on organizational performance, the influence of HRM on employee performance, and the influence of total quality management on employee performance with t-statistics < t- table (0.220 < 2.58), (0.544 < 2.58), (0.866 < 2.58), and (0.553 < 2.58). From the results of this study it can be seen that there are still several factors that have not been able to provide a significant value on organizational performance in the PDAM Buleleng.

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Mediating Role of Leadership Style on Organizational Culture and Total Quality Management

Abstract Proceedings International Scholars Conference ◽

10.35974/isc.v7i1.966 ◽

2019 ◽

Vol 7 (1) ◽

pp. 1467-1517

Author(s):

Teresita Belarmino

Keyword(s):

Organizational Culture ◽

Quality Management ◽

Total Quality Management ◽

Leadership Styles ◽

Leadership Style ◽

Total Quality ◽

Tertiary Institutions ◽

Mediating Role ◽

The Relationship

Introduction: Scholars consider leadership style as a powerful tool for improving school managers’ commitment on total quality management (TQM), yet few studies have empirically examined the linkages on organizational culture, leadership styles, and TQM in tertiary institutions. This study determined the mediating role of leadership style on organizational culture and TQM. Method: The researcher employed the descriptive correlational design to analyze the level of organizational culture, the extent of leadership style as mediating variable, the extent of TQM in education as perceived by the respondents, and the relationship between those variables among school managers. There were 295 school managers from 13 tertiary institutions in Asia who responded to the study. Result: The results of the study showed that the respondents have very high practices of organizational traits of involvement, adaptability, consistency, and mission with an indirect effect on leadership style. The extent of the respondents’ TQM is high on the following dimensions: a process-systems approach, customer-supplier focus, consistent quality leadership, continuous improvement and self-evaluation .The extent of leadership styles in both transformational and transactional as practiced by managers is high. However, the organizational culture had no direct effect on TQM. Thus, leadership style fully mediates organizational culture and TQM. Further, the school managers are committed to TQM in education regardless of age, civil status, educational attainment, and years of experience. As a contribution to the mediating mechanism, the emerging model showed that transformational and transactional being the components of leadership styles have loadings of .89 and .49, respectively. This means that the respondents’ leadership style practices have corresponding weights of 64.49% of transformational and 35.51% of transactional leadership style to fully mediate on the relationship between organizational culture and TQM. This research therefore, indicates the significance of the mediating role of leadership style on organizational culture and TQM in tertiary institutions. Discussion: The outcome of this study shall be utilized as basis for conducting seminar-workshops and training programs. The study will contribute to future research on other dimensions on OC, LS and moderating variables in relation to TQM.

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The Role of Organizational Culture in Commitment to Implement Total Quality Management (Case Study of Algerian Public Companies)

ECONOMICS ◽

10.2478/eoik-2020-0016 ◽

2020 ◽

Vol 8 (2) ◽

pp. 55-68

Author(s):

Fellague Mohamed

Keyword(s):

Organizational Culture ◽

Management Approach ◽

Total Quality ◽

Public Companies ◽

Culture Dimensions ◽

Management Case Study ◽

The Relationship ◽

Moderate Relationship

AbstractThe management in TQM implies that it‘s a management approach, not just a narrow quality control or quality assurance function. Some principles and practices of TQM may differ among firms and industries, but there is unanimous agreement as to the importance of organizational culture in implementing TQM. Accordingly the objective of the paper is to empirically investigate the relationship between organizational culture and the implementation of TQM. This study limited to public companies in Algeria. The sample of study consisted (107) executives and managers who are working under functional heads. We used convenience sampling in selecting the subjects. The instrument used in the study was a survey questionnaire. The Correlation analysis explained a positive moderate relationship between organizational culture and implementation of TQM (r=0.580, p=0.000) that is culture of a (Algerian public companies) is positively related to the implementation of TQM.The study recommended increasing the interest in improving the availability levels of the organizational culture dimensions in general; and place a particular focus on the relatively low level dimensions, and the necessity to take into account realizing coherence among these dimensions in terms of the closeness of the availability levels, and lessening the deviations among these dimensions as well as among the elements of the same one dimension, due to the integrative nature among them. The study further recommended assimilating the organizational culture concept as an administrative concept by the managerial executives in the Algerian public companies, being an important foundation, upon which the success or failure of applying the TQM depends.

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Role of Organizational Culture in Quality Management

Cases on Quality Initiatives for Organizational Longevity - Advances in Logistics, Operations, and Management Science ◽

10.4018/978-1-5225-5288-8.ch013 ◽

2018 ◽

pp. 324-350

Author(s):

Sushma Nayak ◽

Abhishek Behl

Keyword(s):

Organizational Culture ◽

Quality Improvement ◽

Quality Management ◽

Total Quality Management ◽

Continuous Quality Improvement ◽

Total Quality ◽

Continuous Quality ◽

Business Excellence ◽

The Way

In this intensely competitive world, an organization can survive in business only as long as it is consistently able to deliver quality products and services. The impulse for higher quality has brought about far-reaching changes in the way business is conducted. Likewise, studies in recent years are attempting to establish the interrelationship between organizational culture and total quality management. An organization is likely to attain a set of core managerial standards, norms, and practices that distinctively identifies the way it runs business; such standards give rise to a culture that may confer the organization a persistent competitive advantage, particularly if it is nifty, atypical, and imperfectly replicable. The present study explores the case of Bhagini Nivedita Sahakari Bank Ltd., Pune, functioning in the state of Maharashtra in India. The bank serves as a classic example of business excellence through continuous quality improvement; it has a unique organizational culture realized by the adoption of a customer-centric business model.

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