scholarly journals THE APPLICATION OF MULTI-CRITERIA ANALYSIS TO DECISION SUPPORT FOR THE FACILITY MANAGEMENT OF A RESIDENTIAL DISTRICT

2003 ◽  
Vol 9 (4) ◽  
pp. 241-252 ◽  
Author(s):  
Tatjana Vilutienė ◽  
Edmundas Kazimieras Zavadskas

The article deals with the problem of dwelling maintenance. In this paper the process of building maintenance in Lithuania is analysed, the activities of subjects carrying out maintenance work described, and a comparison of maintenance variants was made applying the methods WSM, WPM, AHP, Revised AHP and Topsis. A method of multi- criteria complex proportional evaluation of the projects was also applied for determining the efficient variant and the degree of its utility. The analysis of the application of the multi-criteria methods for solving the problems with multiple objectives was also made. In striving to prolong the existence of buildings the professional use of a property should be ensured. The article presents a model of property management with the participation of monitoring organisations. This model helps ensure a more effective facilities management process and the work quality in dwellings.

Author(s):  
Deniz Besiktepe ◽  
Mehmet E. Ozbek ◽  
Rebecca A. Atadero

The growing number of aging buildings is of critical importance to the economic and social well-being of a country. For institutional organizations, particularly those with large building portfolios, an effective facility management approach is required to ensure these buildings function properly for their missions. As a part of facilities management, building maintenance activities occupy a significant role in reaching the goal of delivering an acceptable level of performance while minimizing costs and failures. Historical work order data may potentially include a substantial value for assessing the condition of building systems by helping to identify frequent and common building maintenance activities. As an exploratory study on building maintenance activities in educational institutions, this paper conducts an analysis of historical work order data collected from six educational institutions in the State of Colorado and Connecticut in the United States between 2008 and 2018. Within this context, a total of 877,668 work orders have been analyzed to identify possible trends of the maintenance activities with building age and building type. The results of this study provide a preliminary understanding of the frequent maintenance activities in the data sets with their relations of building age and building type. The need for the comprehensive statistical analysis is apparent to better understand any possible trends in the maintenance activities and their correlations between building age and building type.


2021 ◽  
Vol 29 (2) ◽  
pp. 29-37
Author(s):  
Vsevolod Nikolaiev ◽  
Andrii Shcherbyna ◽  
Nikolai Siniak ◽  
Tetiana Nikolaieva

Abstract The analytical part of the article describes the situation after 1990s, when the residential housing stock in most Central and Eastern European countries was privatized, in poor condition, and required costly major repairs at the expense of new owners, which was impossible in terms of finance. In this situation the building maintenance and operation functions are transferred to private or municipal management companies, or remain executed directly by owners’ organizations. The article examines existing services proposed to customers as residents, not taking account the functions of residents as building co-owners. The authors studied the relevant theories and legislation, comparing the current building maintenance and facility management functions to strategic functions of asset and property management. It was shown that the different interests of consumers and owners should be covered by different functions of professional managers. The obstacle is that the structure of residential housing management companies mixes them in a dual customer and owner body. This creates contradictions between the aim to minimize customer’s expenses and the need to preserve assets and property. A conclusion was reached to separate the ownership and property management of houses.


Author(s):  
Bassel Alhassan ◽  
Jamal Younes Omran ◽  
Fayez Ali Jrad

Building maintenance is gaining an increasing attention in the various fields of scientific research and there was a need for the use of new technologies in maintenance management, as the facility management deal with a large amount of information relating to maintenance, which includes drawings and specifications, lists, and reports, and the use of paper files leads to decrease the efficiency and create a shortage of data and information. The authors offer in this research tool to manage the maintenance process by using the BIM through linking deterioration models and three-dimensional model of the facility to be maintained and compensate the external investigation data for maintenance work in these models to get at the end of this research and with the help of the possibilities offered by Revit database to an upcoming maintenance items and arrange them according to their importance and impact on the facility and the estimated budget for the periodic maintenance and distribution of this budget on the various construction elements and the development of resources plan for next year.


Author(s):  
A. M. A. Ramli ◽  
A. Nahar Harun ◽  
N. A. Haron ◽  
M. N. Mohd Nawi

Resident satisfaction with the building maintenance services rendered by the property management company is vital to the quality of people's life in the residential buildings. Resident satisfaction measurement generally depends on the service quality of the building maintenance services offered by the property management company. However, there were too many attributes that have influenced resident satisfaction, as highlighted in previous research. In fact, some of them were duplicated and redundant. Thus, the aim of this paper is to identify and simplify the attributes that contribute to resident satisfaction in the building maintenance services. For this purpose, the researchers carried out a systematic review of the most recent articles from 2009 to 2019. Researchers also have considered a few articles before 2009 with the opinion that articles were useful to support the present study. Researchers conducted content analysis by systematically analysing and reviewing previous research publications on service quality dimensions used for users' satisfaction measurement in the facility management context. Past researches have reported on 45 service quality dimensions that have been considered for users' satisfaction evaluation in the facility management field. The findings showed that the identified attributes suggested in the previous works in the facility management field were for a specific and different types of building. In this paper, the researchers suggest a comprehensive range of 18 service quality dimensions including cleanliness, general maintenance and assurance service quality dimension that are useful for measuring resident satisfaction with building maintenance services of the high-rise residential buildings. This finding will benefit the property management companies with valuable information on the attributes that they could rely on to measure resident satisfaction towards building maintenance services. In fact, it provides a clear understanding of service quality dimensions and facilitates future researchers on the appropriate attributes to be considered in evaluating resident satisfaction with the high-rise residential building maintenance services in their future research.


Buildings ◽  
2019 ◽  
Vol 9 (7) ◽  
pp. 161 ◽  
Author(s):  
Nicola Moretti ◽  
Fulvio Re Cecconi

Operations and maintenance optimization are primary issues in Facility Management (FM). Moreover, the increased complexity of the digitized assets leads Facility Managers to the adoption of interdisciplinary metrics that are able to measure the peculiar dynamics of the asset-service system. The aim of this research concerns the development of a cross-domain Decision Support System (DSS) for maintenance optimization. The algorithm underpinning the DSS enables the maintenance optimization through a wiser allocation of economic resources. Therefore, the primary metric encompassed in the DSS is a revised version of the Facility Condition Index (FCI). This metric is combined with an index measuring the service life of the assets, one measuring the preference of the owner and another measuring the criticality of each component in the asset. The four indexes are combined to obtain a Maintenance Priority Index (MPI) that can be employed for maintenance budget allocation. The robustness of the DSS has been tested on an office building in Italy and provided good results. Despite the proposed algorithm could be included in a wider Asset Management system employing other metrics (e.g., financial), a good reliability in the measurement of cross-domain performance of buildings has been observed.


Author(s):  
Soraya Rahma Hayati ◽  
Mesran Mesran ◽  
Taronisokhi Zebua ◽  
Heri Nurdiyanto ◽  
Khasanah Khasanah

The reception of journalists at the Waspada Daily Medan always went through several rigorous selections before being determined to be accepted as journalists at the Waspada Medan Daily. There are several criteria that must be possessed by each participant as a condition for becoming a journalist in the Daily Alert Medan. To get the best participants, the Waspada Medan Daily needed a decision support system. Decision Support Systems (SPK) are part of computer-based information systems (including knowledge-based systems (knowledge management)) that are used to support decision making within an organization or company. Decision support systems provide a semitructured decision, where no one knows exactly how the decision should be made. In this study the authors applied the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) as the method to be applied in the decision support system application. The VIKOR method is part of the Multi-Attibut Decision Making (MADM) Concept, which requires normalization in its calculations. The expected results in this study can obtain maximum decisions.Keywords: Journalist Acceptance, Decision Support System, VIKOR


Author(s):  
Fulvio Re Cecconi ◽  
Nicola Moretti ◽  
Sebastiano Maltese ◽  
Lavinia Chiara Tagliabue

Sign in / Sign up

Export Citation Format

Share Document