A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

Author(s):  
Evellin Cardoso ◽  
João Paulo A. Almeida ◽  
Renata S. S. Guizzardi ◽  
Giancarlo Guizzardi

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.

Author(s):  
Evellin Cardoso ◽  
João Paulo A. Almeida ◽  
Renata S. S. Guizzardi ◽  
Giancarlo Guizzardi

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.


2014 ◽  
Vol 27 (1) ◽  
pp. 1-20 ◽  
Author(s):  
Marielba Zacarias ◽  
Paula Ventura Martins

Current business process modeling methodologies offer little guidance regarding how to discover and maintain business process models aligned with their actual execution. This paper describes how to achieve this goal by uncovering, supervising and improving business process models based on actual work practices, using the Business Alignment Methodology (BAM). BAM aims at enabling business process modeling, supervision and improvement through the distinction of two dimensions; (1) business processes and (2) work practices. BAM encompasses three phases; (1) Business Process Discovery, (2) Business Process Supervision and (3) Business Process Assessment and Improvement. This paper illustrates the business discovery phase of BAM with a case study in a real organizational setting.


2016 ◽  
Vol 22 (3) ◽  
pp. 566-593 ◽  
Author(s):  
Julio Cesar Sampaio do Prado Leite ◽  
Flavia Maria Santoro ◽  
Claudia Cappelli ◽  
Thais Vasconcelos Batista ◽  
Fabiana Jack Nogueira Santos

Purpose – The purpose of this paper is to propose a representation scheme based on the i* strategic actor model to represent the process owner information and show how to incorporate this approach into the event driven process chain and Business Process Modeling Notation-BPMN meta-models and also into the aspect-oriented business process modeling (BPM) context. Design/methodology/approach – The authors use a case study in a real setting to evaluate the proposal and a controlled experiment to get more evidence about its relevance. Findings – The authors presented evidence both from a case study in a real-world library showing the importance of representing – previously unavailable – process owner information, and from an experiment which involved participants analyzing the same models of the case study, confirming the preliminary evidences. It is important to stress the recognition that the proposed representation provided more transparency, in terms of ownership, than the usual BPM models. These benefits are due to the combination of the aspect-oriented approach and the strategic actor model, providing ownership information in a more transparent way. Originality/value – The authors not only argue the importance of clearly established process ownership, both of the core process and the aspectual process, but also the authors presented an approach to represent the actor involved in process and aspect ownership as an instantiation of the i* strategic actor. Using this approach, the process owner can be defined in terms of actors instead of the activities performed. It is also possible to define the aspect owner and to include the aspectual process concept in the business process model.


Author(s):  
YE WANG ◽  
XIAOHU YANG ◽  
XINYU WANG ◽  
ALEKSANDER J. KAVS

Satisfying quality requirements for service systems is quite crucial and challenging. However, there is a gap between quality requirements analysis and quality requirements design in service systems. In order to bridge this gap, we provide a systematic approach — ProQRASS — to model and analyze quality requirements of services based on business processes, which are frequently used to model services. ProQRASS consists of five steps: (1) constructing business process models; (2) associating quality requirements with functional requirements of services in business process models; (3) identifying potential conflicts and cooperation among quality requirements; (4) filtering out false conflicts and cooperation; (5) resolving conflicts among quality requirements. We illustrate ProQRASS through an equity trading service system. We also evaluate its capability through the comparison with other approaches and conduct a usability investigation involving industrial experts. The result shows that ProQRASS is effective and useful.


2012 ◽  
Vol 18 (1) ◽  
pp. 122-137 ◽  
Author(s):  
Faisal A. Abu Rub ◽  
Ayman A. Issa

PurposeThe purpose of this paper is to develop a new approach to investigate complex processes, such as software development processes, using business process modeling.Design/methodology/approachThe paper presents an investigation into the use of role activity diagramming (RAD) to model complex processes in the software industry sector, with reference to the process of TestWarehouse as a case study.FindingsSystematic extension and quantitative analysis to RAD models led to the discovery of process bottlenecks, identification of cross functional boundary problems, and focused discussion about automation of processes.Research limitations/implicationsFurther work is required to validate and evaluate the proposed approach using several cases with different application domains and thus generalize the adopted approach.Practical implicationsA new approach has been used successfully to understand and analyze business processes. The tools and techniques that are used to perform the approach are not complicated and do not need much specialist expertise, so the approach is not only oriented toward specialists but also toward organizations' managers and staff.Originality/valueNew techniques have been developed by using process modelling to deepen the understanding and analyzing of complex organizational processes. This research implements a practical investigation which uses a case study to validate the new techniques.


2019 ◽  
Vol 4 (2) ◽  
pp. 116
Author(s):  
Hilman Nuril Hadi ◽  
Tri Astoto Kurniawan ◽  
Ismiarta Aknuranda

BPMN has become the standard of business process modeling indescribing the existing series of business process. By engaging BPMN, an analystwould possibly able to model the whole business process activities in whichhe/she may analyze business process upon design time. It can be done byanalyzing the structure, behavior, or semantic of process model. In certaincondition one may ask a question what would the effects of the process be if itwere to be executed up to this point?. However, it cannot be solved with onlygraphical notation, but with its semantics. In practice, several modeling tools stilldo not provide a feature for managing information regarding the effects/resultsin the business process model. In fact, analysts should be supported with a toolin order to semantically enrich a process model with its effects. This articledescribes effect annotation semantically towards activity in the BPMN modelincluding the rules in representing its effects. The effect annotation will be suitedtowards activity type (atomic and compound activities). The outcomes of plugin development of eclipse BPMN2 modeler for representing semantic effect arealso described in this paper.


Author(s):  
Lerina Aversano ◽  
Maria Tortorella

The traceability links existing between a business process and the supporting software systems s is a critical concern for the organizations, as it directly affects their performance. Methodologies and tools are needed for detecting these kinds of relationships and keeping an evidence of the existing connections. This paper proposes an approach for modelling a business processes evidencing the links existing between their activities and the components of the supporting software systems. The approach described in this paper is concerned with the use of information retrieval techniques to software maintenance and, in particular, to the problem of recovering traceability links between the business process models and the components of the supporting software system. An information retrieval approach is introduced based on two processing phases including syntactic and semantic analysis. The application of the approach is explored through a case study.


Author(s):  
Gang Xue ◽  
Zhongwei Wu ◽  
Kun Zhang ◽  
Shaowen Yao

Up to the present, the modeling of business process manly focuses on the flow-control perspective, regardless of the logic relationships between models. Although the value of business rules in business process modeling has been recognized by many organizations, it is not fully clear how business rules can be used to model business process models. Business rules are powerful representation forms that can potentially define the semantics of business process models and business vocabulary. This chapter is committed to model the business process based on SBVR, then use the method mentioned below to transform a plain text rule statement into BPMN files.


Author(s):  
Joseph Barjis

Security requirements must be tackled early in software design and embedded in corresponding business process models. As a blueprint for software design, business process models complemented with security requirements will prevent many security breaches. To accomplish secure business process modeling, the underlying method must adhere to certain capabilities and capture actions, actor roles, and interactions. The resultant models should lend themselves to automatic analysis (simulation) to ensure captured security requirements are correctly aligned with the process flow. Thus, the tradeoff between the level of security and business performance can be studied before actual software design. Since unauthorized actions cause security breaches, the software the system’s social setting could be a cradle for defining security requirements. Security requirements can be identified based on the roles, authorities, and obligations of the social actors using the system. This paper introduces a method for security embedded business process modeling. The proposed method draws on two well-tested theoretical foundations—enterprise ontology and organizational semiotics.


Author(s):  
Azeem Lodhi ◽  
Veit Küppen ◽  
Gunter Saake

An Extension of BPMN Meta-model for Evaluation of Business ProcessesBusiness process modeling is used for better understanding and communication of company's processes. Mostly, business process modeling is discussed from the information system development perspective. Execution of a business process involves various factors (costs and time) which are important and should be represented in business process models. Controlling of business units uses post execution analysis for detection of failures for improvement. The process models conceived for information system development are not sufficient for post execution analysis. This paper focuses on the challenges of business process modeling in the post execution context. We provide a meta model for evaluation of a business process and discuss BPMN in this context. We also extend existing BPMN meta model for performance analysis of business processes. The proposed extensions are presented with the help of an example.


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