Benchmarking of Indian Rail Freight by DEA

2014 ◽  
pp. 273-291
Author(s):  
Neeraj Bhanot ◽  
Harwinder Singh ◽  
Rajbir Singh Bhatti
Keyword(s):  
Performance Evaluation ◽  
Comparative Analysis ◽  
Data Envelopment Analysis ◽  
Public Participation ◽  
Secondary Data ◽  
Container Terminals ◽  
Data Envelopment ◽  
Business Operations

The overall development of business operations logistics activities becomes more important for firms with the globalization of economy and therefore performance measurement being equally important. In order to break monopolistic control of Container Corporation of India (CONCOR), Indian Railways entered for competition in the container segment in January 2006 through private-public participation for customer centric competitiveness. The purpose of this book chapter is to benchmark the performance indicators in CONCOR. A case study has been conducted employing basic and super-efficiency models of Data Envelopment Analysis (DEA) on secondary data of CONCOR, Adani and Gateway container terminals from 1995-96 till 2010-11 for performance evaluation within CONCOR and comparative analysis for three organizations from 2005-06 till 2010-11. The exercise identified efficiency trends fluctuating between 87.5% to 1000% within CONCOR owing to haphazard infrastructure developed while comparison with private players showed 38.31% to 77.59% efficiency fluctuation concurrent to licensing policy norms.

Benchmarking Performance Indicators of Indian Rail Freight by DEA Approach

2019 ◽  
pp. 173-190
Author(s):  
Neeraj Bhanot ◽  
Harwinder Singh
Keyword(s):  
Performance Evaluation ◽  
Performance Indicators ◽  
Secondary Data ◽  
Container Terminals ◽  
Operational Planning ◽  
Data Envelopment ◽  
Business Operations ◽  
Benchmarking Performance ◽  
Ccr Model

The overall development of business operations logistics activities becomes more important for firms with the globalization of economy, and therefore performance measurement, being equally important. In order to break monopolistic control of Container Corporation of India (CONCOR), Indian Railways entered competition in the container segment in January 2006 through private-public participation for customer-centric competitiveness. The purpose of this chapter is to benchmark the performance indicators in CONCOR. A case study has been conducted employing super-efficiency models of data envelopment analysis (DEA) on secondary data of CONCOR container terminals from 1994-95 to 2015-16 for performance evaluation within CONCOR. The exercise identified efficiency trends fluctuating between 75.83% to 109.51% (CCR model) and 93.52% to 100% (BCC model) within CONCOR, owing to lack of operational planning and lack of efficient staff.

Benchmarking Performance Indicators of Indian Rail Freight by DEA Approach

2018 ◽  
pp. 587-600
Author(s):  
Neeraj Bhanot ◽  
Harwinder Singh
Keyword(s):  
Performance Indicators ◽  
Secondary Data ◽  
Container Terminals ◽  
Operational Planning ◽  
Data Envelopment ◽  
Business Operations ◽  
Benchmarking Performance ◽  
Ccr Model

The overall development of business operations logistics activities becomes more important for firms with the globalization of economy and therefore performance measurement being equally important. In order to break monopolistic control of Container Corporation of India (CONCOR), Indian Railways entered for competition in the container segment in January 2006 through private-public participation for customer centric competitiveness. The purpose of this book chapter is to benchmark the performance indicators in CONCOR. A case study has been conducted employing super-efficiency models of Data Envelopment Analysis (DEA) on secondary data of CONCOR container terminals from 1994-95 till 2015-16 for performance evaluation within CONCOR. The exercise identified efficiency trends fluctuating between 75.83% to 109.51% (CCR Model) and 93.52% to 1000% (BCC Model) within CONCOR owing to lack of operational planning and lack of efficient staff.

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