Understanding Interactive Technology in Organizational Settings

Author(s):  
Daniela Andrei ◽  
Alina Fleştea ◽  
Adriana Guran ◽  
Mircea Miclea

Despite the growing interest in holistic approaches capable to go beyond utilitarian perspectives in understanding users' relationship with interactive technology, user experience remains largely ignored in organizational settings (Bargas-Avila & Hornbæk, 2011). Traditionally, technology use in organizations was seen as almost completely externally motivated by the need to perform certain tasks. But this is bound to change as complex interactive technologies are increasingly used by organizations and as research indicating the importance of work motivation for employees performance and well-being (Gagné & Deci, 2005) is starting to be considered in the field of interactive technology interaction (Harbich & Hassenzahl, 2008). As a result, this paper addresses the opportunities of applying a user experience approach in organizational settings by providing an overview of the existing research and insights into how important individual and contextual variables might be considered in order to better understand the way desired technology-related outcomes can be facilitated.

Author(s):  
J. Mitchell Vaterlaus

Adolescents are major consumers of interactive technologies (e.g., cell phones, social media). They are motivated to use these technologies to maintain their social relationships in a convenient and private way. The private nature and ease of connectivity afforded by interactive technology has resulted in various parental concerns (e.g., victimization, content) about adolescent technology use. To mitigate these parental concerns, some parents have begun to implement parental mediation strategies. Research has primarily focused on describing the different parental mediation techniques parents implement, parent and adolescent perceptions of parental mediation, and potential barriers to the implementation of parental mediation.


2017 ◽  
Vol 3 (2) ◽  
pp. 132-141
Author(s):  
Denise Martin ◽  
Lynn Kelly ◽  
Sharon Jackson ◽  
Sabina Byszko

Purpose Drawing on the literature from the field and the recent experience of an evaluation into a child abuse investigation in Scotland, the purpose of this paper is to argue that evidence from the literature suggests that a more holistic approach drawing on the ideas of communities of practice could improve the way in which child abuse investigations are conducted. Design/methodology/approach This paper has been informed by a recent evaluation of a new national unit that was set up to investigate suspected child abuse in Scotland. This unit was established as part of the transition from eight regional police services in Scotland to a single national police service, Police Scotland. An important part of this evaluation was to consider the messages from previous research into the development of national police units and the role of the police in child protection investigations more generally. Findings What was uncovered were the challenges that police officers face in the current context of child abuse investigation particularly around construction of child abuse investigations, collaborative working, staff well-being and training. Practical implications The practical implications of this paper are as follows: police investigations into child abuse experience a range of issues, multi-agency and holistic approaches are more effective, agencies should be encouraged to establish communities of practice and staff need adequate levels of support and training. Originality/value This paper contributes towards a growing body of work examining the way in which child abuse investigations are conducted by police and the importance of inter-agency collaboration to support this. It contributes to academic debates and knowledge of the overall investigation process where, to date, there has been a paucity of literature and research that has tended to focus on evidence and experiences and to a boarder literature recognising the need for holistic approaches to tackle child abuse.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hafida Boudkouss ◽  
Souad Djelassi

PurposeThe purpose of this research is twofold: (1) to identify and understand consumer motivations to use interactive technologies in stores through the lens of the uses and gratifications (UGT) approach and (2) to understand how these gratifications differ between different interactive technologies (interactive kiosks and self-checkouts).Design/methodology/approachThis research presents a dual qualitative study based on 32 in-depth interviews with 20 consumers, eight salespersons and four phygital experts.FindingsThe data analysis identified three specific gratifications sought in using interactive kiosks (information-seeking, hedonic and social interaction) and two gratifications common to both interactive kiosks and self-checkouts (control and time-saving).Originality/valueFrom a media perspective (UGT), this research provides a deeper understanding of gratifications sought in using interactive technologies in a phygital store. It also contributes significantly to previous research by highlighting that gratifications differ between different technology types.


Author(s):  
J. Mitchell Vaterlaus

Adolescents are major consumers of interactive technologies (e.g., cell phones, social media). They are motivated to use these technologies to maintain their social relationships in a convenient and private way. The private nature and ease of connectivity afforded by interactive technology has resulted in various parental concerns (e.g., victimization, content) about adolescent technology use. To mitigate these parental concerns, some parents have begun to implement parental mediation strategies. Research has primarily focused on describing the different parental mediation techniques parents implement, parent and adolescent perceptions of parental mediation, and potential barriers to the implementation of parental mediation.


2018 ◽  
Vol 39 (1) ◽  
pp. 27-38 ◽  
Author(s):  
Giulia Fuochi ◽  
Chiara A. Veneziani ◽  
Alberto Voci

Abstract. This paper aimed to assess whether differences in the way to conceive happiness, measured by the Orientations to Happiness measure, were associated with specific reactions to negative events. We hypothesized that among orientations to pleasure (portraying hedonism), to meaning (representing a eudaimonic approach to life), and to engagement (derived from the experience of flow), orientation to meaning would have displayed a stronger protective role against recent negative and potentially stressful events. After providing a validation of the Italian version of the Orientations to Happiness measure (Study 1), we performed regression analyses of the three orientations on positive and negative emotions linked to a self-relevant negative event (Study 2), and moderation analyses assessing the interactive effects of orientations to happiness and stressful events on well-being indicators (Study 3). Our findings supported the hypotheses. In Study 2, meaning was associated with positive emotions characterized by a lower activation (contentment and interest) compared to the positive emotions associated with pleasure (amusement, eagerness, and happiness). In Study 3, only meaning buffered the effect of recent potentially stressful events on satisfaction with life and positive affect. Results suggest that orientation to meaning might help individuals to better react to negative events.


2020 ◽  
Vol 16 (4) ◽  
pp. 730-744
Author(s):  
V.I. Loktionov

Subject. The article reviews the way strategic threats to energy security influence the quality of people's life. Objectives. The study unfolds the theory of analyzing strategic threats to energy security by covering the matter of quality of people's life. Methods. To analyze the way strategic threats to energy security spread across cross-sectoral commodity and production chains and influences quality of people's living, I applied the factor analysis and general scientific methods of analysis and synthesis. Results. I suggest interpreting strategic threats to energy security as risks of people's quality of life due to a reduction in the volume of energy supply. I identified mechanisms reflecting how the fuel and energy complex and its development influence the quality of people's life. The article sets out the method to assess such quality-of-life risks arising from strategic threats to energy security. Conclusions and Relevance. In the current geopolitical situation, strategic threats to energy security cause long-standing adverse consequences for the quality of people's life. If strategic threats to energy security are further construed as risk of quality of people's life, this will facilitate the preparation and performance of a more effective governmental policy on energy, which will subsequently raise the economic well-being of people.


Author(s):  
Erin Smith ◽  
Greg Dean ◽  
Lisa Holmes

Abstract Introduction: First responders are at greater risk of mental ill health and compromised well-being compared to the general population. It is important to identify strategies that will be effective in supporting mental health, both during and after the first responder’s career. Methods: A scoping review was conducted using the PubMed database (1966 to October 1, 2020) and the Google Scholar database (October 1, 2020) using relevant search terms, truncation symbols, and Boolean combination functions. The reference lists of all relevant publications were also reviewed to identify further publications. Results: A total of 172 publications were retrieved by the combined search strategies. Of these, 56 met the inclusion criteria and informed the results of this overview paper. These publications identified that strategies supporting first responder mental health and well-being need to break down stigma and build resilience. Normalizing conversations around mental health is integral for increasing help-seeking behaviors, both during a first responder’s career and in retirement. Organizations should consider the implementation of both pre-retirement and post-retirement support strategies to improve mental health and well-being. Conclusion: Strategies for supporting mental health and well-being need to be implemented early in the first responder career and reinforced throughout and into retirement. They should utilize holistic approaches which encourage “reaching in” rather than placing an onus on first responders to “reach out” when they are in crisis.


Author(s):  
Malene Friis Andersen ◽  
Karina Nielsen ◽  
Jeppe Zielinski Nguyen Ajslev

There is a growing interest in organizational interventions (OI) aiming to increase employees’ well-being. An OI involves changes in the way work is designed, organized, and managed. Studies have shown that an OI’s positive results are increased if there is a good fit between context and intervention and between participant and intervention. In this article, we propose that a third fit—the Relational Fit (R-Fit)—also plays an important role in determining an intervention’s outcome. The R-Fit consists of factors related to 1) the employees participating in the OI, 2) the intervention facilitator, and 3) the quality of the relation between participants and the intervention facilitator. The concept of the R-Fit is inspired by research in psychotherapy documenting that participant factors, therapist factors, and the quality of the relations explain 40% of the effect of an intervention. We call attention to the importance of systematically evaluating and improving the R-Fit in OIs. This is important to enhance the positive outcomes in OIs and thereby increase both the well-being and productivity of employees. We introduce concrete measures that can be used to study and evaluate the R-Fit. This article is the first to combine knowledge from research in psychotherapy with research on OIs.


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