A Framework of Risk in Global IT Projects and Mitigation Strategies from Service-Oriented Architecture

2016 ◽  
pp. 277-298
Author(s):  
One-Ki (Daniel) Lee ◽  
Roger Blake ◽  
Deepa Varghese Baby

Global Information Technology (IT) projects span multiple locations that are typically employing different practices, adhering to different standards, and using different technologies – at the same time operating in highly diverse cultures. Differences such as these are prevalent factors that increase risk on global IT projects. Further, they are prone to changing continuously over the course of a project, with the consequence that risk becomes highly unpredictable and dynamic. This chapter proposes a framework to characterize risks within the people-process-technology-external elements of a global IT project. The framework gives particular consideration to risks that arise from interactions of multiplicities within and between those elements (i.e. dynamic risks). The principles of Service-Oriented Architecture (SOA) are adopted to propose specific strategies for mitigation of these dynamic risks. Two case studies further illustrate how those strategies can mitigate the risks.

Author(s):  
One-Ki (Daniel) Lee ◽  
Roger Blake ◽  
Deepa Varghese Baby

Global Information Technology (IT) projects span multiple locations that are typically employing different practices, adhering to different standards, and using different technologies – at the same time operating in highly diverse cultures. Differences such as these are prevalent factors that increase risk on global IT projects. Further, they are prone to changing continuously over the course of a project, with the consequence that risk becomes highly unpredictable and dynamic. This chapter proposes a framework to characterize risks within the people-process-technology-external elements of a global IT project. The framework gives particular consideration to risks that arise from interactions of multiplicities within and between those elements (i.e. dynamic risks). The principles of Service-Oriented Architecture (SOA) are adopted to propose specific strategies for mitigation of these dynamic risks. Two case studies further illustrate how those strategies can mitigate the risks.


Author(s):  
Andrew P. Ciganek ◽  
Marc N. Haines

Service-oriented architecture (SOA) have been adopted by organizations in a wide variety of industries, however, best practices have still yet to mature. This article, which is part of a larger study on SOA, develops a normative decision model introducing key factors that influence the timing and approach of adopting a SOA. The decision model is based on the results of multiple case studies of organizations that had either employed or were considering implementing a service-oriented architecture project. The results indicate that there are four main areas an information technology (IT) manager needs to assess to determine when and how to move towards a SOA: the maturity of relevant standards, the technology gap, the organizational gap, and the nature of the benefits expected from a SOA. Analyzing these results suggest that differences in the business environment need to be considered in the decision of when and how an IT manager should pursue the move to a service-oriented architecture.


2013 ◽  
Vol 12 (06) ◽  
pp. 1121-1150 ◽  
Author(s):  
O.-K. D. LEE ◽  
D. V. BABY

Risk management in global information technology (IT) projects is becoming a critical area of concern for practitioners. Global IT projects usually span multiple locations involving various culturally diverse groups that use multiple standards and technologies. These multiplicities cause dynamic risks through interactions among internal (i.e., people, process, and technology) and external elements (i.e., business and natural environments) of global IT projects. This study proposes an agile risk-management framework for global IT project settings. By analyzing the dynamic interactions among multiplicities (e.g., multi-locations, multi-cultures, multi-groups, and multi-interests) embedded in the project elements, we identify the dynamic risks threatening the success of a global IT project. Adopting the principles of service-oriented architecture (SOA), we further propose a set of agile management strategies for mitigating the dynamic risks. The mitigation strategies are conceptually validated. The proposed framework will help practitioners understand the potential risks in their global IT projects and resolve their complex situations when certain types of dynamic risks arise.


Author(s):  
Andrew P. Ciganek ◽  
Marc N. Haines ◽  
William (Dave) Haseman

Service-oriented architecture (SOA) have been adopted by organizations in a wide variety of industries, however, best practices have still yet to mature. This article, which is part of a larger study on SOA, develops a normative decision model introducing key factors that influence the timing and approach of adopting a SOA. The decision model is based on the results of multiple case studies of organizations that had either employed or were considering implementing a service-oriented architecture project. The results indicate that there are four main areas an information technology (IT) manager needs to assess to determine when and how to move towards a SOA: the maturity of relevant standards, the technology gap, the organizational gap, and the nature of the benefits expected from a SOA. Analyzing these results suggest that differences in the business environment need to be considered in the decision of when and how an IT manager should pursue the move to a service-oriented architecture.


Author(s):  
Tom Yoon ◽  
Bong-Keun Jeong

Using a multiple case studies and surveys, this article finds that factors essential to successful Service Oriented Architecture (SOA) implementations include establishing effective SOA governance, establishing SOA registries, starting with a small project, collaboration between business and IT units, strengthening trust among business units, and training. This article also explores business and IT motivations for SOA implementation and the benefits realized from this implementation. The findings from this article can provide a guidance for practitioners on the successful implementation of SOA.


10.28945/3025 ◽  
2006 ◽  
Author(s):  
Fernando Jose Barbin Laurindo ◽  
Renato de Oliveira Moraes

In the highly competitive nowadays markets, many companies actions assume the project form. In special, Information Technology (IT) projects assume great importance, enabling the dynamic actions that organisations need (Porter, 2001; Tapscott, 2001). However, IT applications assume different roles, from operational support to strategic, according to companies’ strategies and operations, besides the peculiarities of the industry in which they compete (McFarlan, 1984; Porter & Millar, 1985). According to this role (appraised by McFarlan’s Strategic Grid), ex-ante evaluation practices for selecting IT projects to be implemented can vary (Jiang & Klein, 1999). The objective of this paper is to analyse practices for selecting IT projects in Brazilian companies classified in different quadrants of the Strategic Grid and to observe any differences in ex-ante evaluation practices among them. The adopted methodological approach was qualitative research, more specifically case study (Claver, Gonzalez & Llopis, 2000; Yin, 1991) performed in four companies.


Author(s):  
Mohammed Nasser Al-Suqri ◽  
Esther O.A. Fatuyi

Deliberate exploitation of natural resources and excessive use of environmentally abhorrent materials have resulted in environmental disruptions threatening the life support systems. A human centric approach of development has already damaged nature to a large extent. This has attracted the attention of environmental specialists and policy makers. It has also led to discussions at various national and international conventions. The objective of protecting natural resources cannot be achieved without the involvement of professionals from multidisciplinary areas. This chapter recommends a model for the creation of knowledge-based systems for natural resources management. Further, it describes making use of unique capabilities of remote sensing satellites for conserving natural resources and managing natural disasters. It is exclusively for the people who are not familiar with the technology and who are given the task of framing policies.


Sign in / Sign up

Export Citation Format

Share Document