The Impact of ICT on Supply Chain Agility and Human Performance

Supply Chain (SC) has become a key element for companies to increase their productivity and competitiveness. However, the use of information and communication technologies (ICT) has also played an important role in the performance of these companies. Therefore, this chapter analyzes three latent variables in order to know the importance of ICT in both supply chain agility and the performance of human resources. Information was obtained from a questionnaire administered in the maquiladora industry in Ciudad Juárez, Chihuahua, Mexico. A structural equation model is generated to understand the relationships among latent variables, and three hypotheses are raised based on such interactions. Finally, results indicate that supply chain agility and the performance of human resources are directly linked to the use of information and communication technologies.

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Information Sharing with ICT in Production Systems and Operational Performance

Sustainability ◽

10.3390/su11133640 ◽

2019 ◽

Vol 11 (13) ◽

pp. 3640 ◽

Cited By ~ 3

Author(s):

Rubén Jesús Pérez-López ◽

Jesús Everardo Olguín Tiznado ◽

María Mojarro Magaña ◽

Claudia Camargo Wilson ◽

Juan Andrés López Barreras ◽

...

Keyword(s):

Information And Communication Technologies ◽

Operations Management ◽

Latent Variables ◽

Information Exchange ◽

Structural Equation ◽

Production Control ◽

Production Systems ◽

Communication Technologies ◽

Manufacturing Companies ◽

Information And Communication

In globalized times the integration of information and communication technologies in companies and their supply chains is required, but there is uncertainty regarding the true impact that these have on efficiency indices or benefits gained in the productive system. This article reports a structural equation model that contains ten hypotheses with five latent variables associated with the integration of information and communication technology in production systems such as information exchange, operations management, production control, distribution activities, and operational benefits obtained. The paper aims to quantify the relationships among those variables, facilitating managers to make decisions in information and communication technologies (ICT) implementation. The model is validated with information from 80 responses to a questionnaire applied to manufacturing companies, and partial least-squares technique is used to statistically validate the hypotheses; the results indicate that the implementation of information technologies facilitates the exchange of information, operations management and production control. This means that ICT integration can create visibility for a supply chain in a material’s flow among partners, facilitate operations management in production lines and distribution activities, and these benefits are ultimately transformed into operational benefits that managers measure as flexibility, low cost and short cycles times with customers.

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Information and Communication Technology Impact on Supply Chain Integration, Flexibility, and Performance

Advances in Business Information Systems and Analytics - Organizational Productivity and Performance Measurements Using Predictive Modeling and Analytics ◽

10.4018/978-1-5225-0654-6.ch011 ◽

2017 ◽

pp. 213-234

Author(s):

Carlos A Talamantes-Padilla ◽

Jorge Luis. García-Alcaráz ◽

Aide A. Maldonado-Macías ◽

Giner Alor-Hernández ◽

Cuauhtemoc Sánchéz-Ramírez ◽

...

Keyword(s):

Supply Chain ◽

Latent Variables ◽

Structural Equation ◽

Equation Model ◽

Information And Communications Technology ◽

Ciudad Juarez ◽

Information And Communication ◽

And Performance ◽

Indirect Relationship ◽

The Impact

In this chapter, four latent variables will be analyzed to measure the impact of Information and Communications Technology (ICT) on the integration, flexibility and performance of Supply Chain (SC). The aim of the exposition is to provide greater understanding for those responsible of the supply chain, and focus efforts on clear objectives. These clear objectives should help those responsible for the supply chain achieve a better performance within organizations. The information analyzed was obtained from a questionnaire provided to 284 managers in companies located in Ciudad Juarez, Mexico. The results were used to generate a structural equation model in order to learn the relationships between variables. We have postulated six hypotheses regarding the direct, indirect and total effects. The results indicate that there is no direct relationship between ICT integration and SC performance, but an indirect relationship through mediating variables as SC Integration and Flexibility exists.

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Healthy 3.0

Data Analytics in Medicine ◽

10.4018/978-1-7998-1204-3.ch060 ◽

2020 ◽

pp. 1193-1221

Author(s):

Maria Teresa Borges Tiago ◽

Flávio Tiago ◽

Francisco Emanuel Batista Amaral ◽

Sandra Silva

Keyword(s):

Information And Communication Technologies ◽

Structural Equation ◽

Healthcare Providers ◽

Communication Technologies ◽

Equation Model ◽

Future Research ◽

Financial Benefits ◽

Starting Point ◽

Information And Communication ◽

Ict Tools

Over the past few years, healthcare practice has evolved to include new forms of information and communication technologies, and healthcare providers have begun to leverage IT solutions and the internet to reach consumers in transformative ways. There is a common thought both in business and academia that the technology adoption process is a key component of success and allows firms to achieve and sustain competitive advantages. Therefore, this research attempts to reinforce the assessment of ICT impacts on healthcare, analyzing it from two different perspectives: 1) firm performance, which is measured as a combination of induced and intangible benefits beyond the traditional financial benefits; and 2) healthcare providers' acceptance and adoption of ICT tools. To assess the first perspective, a structural equation model was applied to a large database sample covering firms from 17 European countries. The results reinforce the importance of induced and structural benefits in firms' overall performance. The second perspective was analyzed only for the Portuguese healthcare providers sample. These results can be a starting point for rethinking the healthcare models emphasizing the perspectives of Healthy 2.0 and considering that patients' technological pattern evolution will lead to Healthy 3.0 in the short term. Nevertheless, some questions remain unanswered regarding the impacts of the ICT acceptance process on overall benefits; therefore, future research will focus on this domain.

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Healthy 3.0

Reshaping Medical Practice and Care with Health Information Systems - Advances in Healthcare Information Systems and Administration ◽

10.4018/978-1-4666-9870-3.ch010 ◽

2016 ◽

pp. 287-322 ◽

Cited By ~ 4

Author(s):

Maria Teresa Borges Tiago ◽

Flávio Tiago ◽

Francisco Emanuel Batista Amaral ◽

Sandra Silva

Keyword(s):

Information And Communication Technologies ◽

Structural Equation ◽

Healthcare Providers ◽

Communication Technologies ◽

Equation Model ◽

Future Research ◽

Financial Benefits ◽

Starting Point ◽

Information And Communication ◽

Ict Tools

Over the past few years, healthcare practice has evolved to include new forms of information and communication technologies, and healthcare providers have begun to leverage IT solutions and the internet to reach consumers in transformative ways. There is a common thought both in business and academia that the technology adoption process is a key component of success and allows firms to achieve and sustain competitive advantages. Therefore, this research attempts to reinforce the assessment of ICT impacts on healthcare, analyzing it from two different perspectives: 1) firm performance, which is measured as a combination of induced and intangible benefits beyond the traditional financial benefits; and 2) healthcare providers' acceptance and adoption of ICT tools. To assess the first perspective, a structural equation model was applied to a large database sample covering firms from 17 European countries. The results reinforce the importance of induced and structural benefits in firms' overall performance. The second perspective was analyzed only for the Portuguese healthcare providers sample. These results can be a starting point for rethinking the healthcare models emphasizing the perspectives of Healthy 2.0 and considering that patients' technological pattern evolution will lead to Healthy 3.0 in the short term. Nevertheless, some questions remain unanswered regarding the impacts of the ICT acceptance process on overall benefits; therefore, future research will focus on this domain.

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Impact of human resources on wine supply chain flexibility, quality, and economic performance

Ingeniería e Investigación ◽

10.15446/ing.investig.v36n3.56091 ◽

2016 ◽

Vol 36 (3) ◽

pp. 74 ◽

Cited By ~ 5

Author(s):

Jorge Luis García-Alcaraz ◽

Wilson Adarme-Jaimes ◽

Julio Blanco-Fernández

Keyword(s):

Supply Chain ◽

Human Resources ◽

Economic Performance ◽

Latent Variables ◽

Structural Equation ◽

Production Quality ◽

Equation Model ◽

Chain Flexibility ◽

Positive Direct ◽

The Impact

This article assesses the impact of human resources skills on production quality, flexibility, and economic performance of La Rioja’s wine supply chain. These four elements were integrated as latent variables composed of 15 observed variables and associated through six hypotheses. Data were gathered from 64 wineries located in La Rioja, Spain, and hypotheses were validated in a structural equation model using WarpPLS v.5 software. Results indicate that human resources skills have a positive direct impact on SC flexibility and quality, but not on economic performance; however, these variables are indirectly associated through SC quality and SC flexibility.

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Information and Communication Technologies to Achieve an Optimal Relationship Between Supply Chain Management, Innovation, and Performance

Handbook of Research on Industrial Applications for Improved Supply Chain Performance - Advances in Business Strategy and Competitive Advantage ◽

10.4018/978-1-7998-0202-0.ch011 ◽

2020 ◽

pp. 262-284 ◽

Cited By ~ 1

Author(s):

Héctor Cuevas-Vargas ◽

Neftalí Parga-Montoya ◽

Octavio Hernández-Castorena

Keyword(s):

Supply Chain ◽

Supply Chain Management ◽

Information And Communication Technologies ◽

Structural Equation ◽

Innovation Process ◽

Communication Technologies ◽

Organizational Strategies ◽

Chain Management ◽

Information And Communication ◽

And Performance

This chapter examines the links between information and communication technologies (ICT), supply chain management (SCM), innovation, and performance. Such relationships provide managerial implications for contemporary SMEs managers who adopt ICT tools, dynamic process, and organizational strategies to get better information to make decisions that enhance operational outcomes. The results obtained from structural equation modeling indicate that ICT are decisive for operational alignment of actors in the supply chain, also vital to support the innovation process as a key element in the construction of set capabilities to establish improvements at the products and services. Furthermore, SCM mediates the relationship between ICT and Innovation, substantially relevant to business performance. This study digs deeper into the importance of the machinery used in the SMEs as an operational capability.

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The impact of human resources on the agility, flexibility and performance of wine supply chains

Agricultural Economics (Zemědělská ekonomika) ◽

10.17221/23/2016-agricecon ◽

2017 ◽

Vol 63 (No. 4) ◽

pp. 175-184 ◽

Cited By ~ 3

Author(s):

Garcia-Alcaraz Jorge L ◽

Maldonado-Macias Aide A ◽

Hernandez-Arellano Juan L ◽

Blanco-Fernandez Julio ◽

Jimenez-Macias Emilio ◽

...

Keyword(s):

Supply Chain ◽

Human Resources ◽

Economic Performance ◽

Latent Variables ◽

Structural Equation ◽

Equation Model ◽

And Performance ◽

La Rioja ◽

The Impact ◽

Indirect Source

The research proposes a structural equation model (SEM) that integrates four latent variables: human resources skills, flexibility, agility, and the economic supply chain (SC) performance for wineries that together include fifteen observed variables. The data was obtained from 64 surveys applied to managers in the wineries in La Rioja, Spain. Direct, the indirect and total effects are analysed to prove six hypotheses that relate the aforementioned latent variables. The results indicate that the skills of human resources are a source of flexibility and agility in the supply chain for wineries in La Rioja and thus a direct and indirect source of economic performance.

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Relation of Lecturer’s Competency, Motivation and Utilization of Information and Communication Technologies to Job Satisfaction and Performance

World Journal of Business and Management ◽

10.5296/wjbm.v4i1.13255 ◽

2018 ◽

Vol 4 (1) ◽

pp. 53

Author(s):

Mirfan M. ◽

H. Mursalim Umar Gani ◽

Serlin Serang ◽

H. Zaenal Arifin

Keyword(s):

Job Satisfaction ◽

Information And Communication Technologies ◽

Structural Equation ◽

Communication Technologies ◽

Equation Model ◽

Computer Technique ◽

Information And Communication ◽

Competence Motivation ◽

And Performance

The purpose of this study was to analyze the relation of competency, motivation and utilization of information and communication technologies (ICT) on job satisfaction and lecturer’s performance at five College of informatics management and computer technique in Makassar. This study uses survey data collection Cross section through a questionnaire. As many as 285 lecturers are eligible to be population and determination of a sample of 160 respondents using the formula Slovin. Data from the questionnaires were analyzed using Structural Equation Model (SEM) with AMOS assistance. The results found that the competence, motivation and utilization of ICT positive and significant effect on job satisfaction and lecturer performance. Job satisfaction has a positive and significant effect on the lecturer’s performance. Competence, motivation and ICT have a positive and significant effect on lecturer’s performance through job satisfaction.

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Relation of Lecturer’s Competency, Motivation and Utilization of Information and Communication Technologies to Job Satisfaction and Performance

10.31219/osf.io/q7w5y ◽

2018 ◽

Author(s):

Mirfan M ◽

H. Mursalim Umar Gani ◽

Serlin Serang ◽

H. Zaenal Arifin

Keyword(s):

Job Satisfaction ◽

Information And Communication Technologies ◽

Structural Equation ◽

Communication Technologies ◽

Equation Model ◽

Computer Technique ◽

Information And Communication ◽

Competence Motivation ◽

And Performance

The purpose of this study was to analyze the relation of competency, motivation and utilization of information and communication technologies (ICT) on job satisfaction and lecturer’s performance at five College of informatics management and computer technique in Makassar. This study uses survey data collection Cross section through a questionnaire. As many as 285 lecturers are eligible to be population and determination of a sample of 160 respondents using the formula Slovin. Data from the questionnaires were analyzed using Structural Equation Model (SEM) with AMOS assistance. The results found that the competence, motivation and utilization of ICT positive and significant effect on job satisfaction and lecturer performance. Job satisfaction has a positive and significant effect on the lecturer’s performance. Competence, motivation and ICT have a positive and significant effect on lecturer’s performance through job satisfaction.

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