Evaluating IS Quality as a Measure of IS Effectiveness

Author(s):  
Carla Wilkin

An enduring question in information systems research and practice concerns evaluation of the impact of information systems (IS). It endures, as to date there is no ready solution. Focusing on one aspect, measuring IS success or effectiveness, there are ranges of measures available. At one end of the scale we have perceptual measures like use and user satisfaction; somewhere along that scale we have the more objective measures like quality; whilst at the other end we have objective measures like increased market share, price recovery and increased product quality.

Author(s):  
Beatriz Forés ◽  
Rafael Lapiedra ◽  
José-María Fernández-Yáñez

There is a generalised consensus on the notable role that information systems and technologies (IS/IT) play in organisational performance. This evidence has been widely explored and recognised by both business practice and academia; as a result, the literature on information systems has acquired considerable relevance in the field of business administration due to its major role in the strategic process. In order to observe the impact of information systems research on the scientific community, we carried out a bibliometric study based on an analysis of the concurrences of the key words used in publications on the subject. This type of quantitative analysis can reveal the structure that supports a certain topic in a discipline and its evolution, as well as the most relevant related concepts. Specifically, six theoretical clusters were observed and defined: 1) data analytics, 2) electronic intra and inter-organisational exchanges, 3) dynamic capabilities, 4) geographical agglomerations, sustainability and tourism, 5) ERP, and 6) quality.


2021 ◽  
pp. 355-368
Author(s):  
Ralf Abraham ◽  
Stefan Bischoff ◽  
Johannes Epple ◽  
Nils Labusch ◽  
Simon Weiss

Author(s):  
João Porto de Albuquerque ◽  
Edouard J. Simon ◽  
Jan-Hendrik Wahoff ◽  
Arno Rolf

Research in the Information Systems (IS) field has been characterised by the use of a variety of methods and theoretical underpinnings. This fact recently raised concerns about the rigour of scientific results of IS research and about the legitimacy of the IS academic field. On the other hand, a number of IS researchers have argued for a view that values diversity as a strength of the IS field. This chapter supports this viewpoint and analyzes the relation between IS research and concepts originating from theoretical debates around transdisciplinarity. We present results from a group of researchers of various disciplinary backgrounds towards an integrative platform for the orientation of transdisciplinary IS research. The Mikropolis platform provides researchers with a common language, allowing the integration of different perspectives through exchange of experiences and mutual understanding. We also discuss some practical issues that arise from the transdisciplinary cooperation in IS research.


Author(s):  
Boris Wyssusek ◽  
Martin Schwartz

Contemporary understanding of information systems (IS) is flawed by fundamental problems in information systems research and practice. In this chapter, we claim that philosophical presuppositions have a great influence on our understanding of IS. Reflecting on the modernism-postmodernism debate and its methodological consequences for IS research, we derive the need for a paradigmatic foundation of IS research. Referring to Kuhn’s concept of “paradigm,” we develop a framework for the conceptualization of “paradigms of inquiry.” We use the notion of “model,” which we believe to be pivotal for the understanding of IS, to illustrate the implications of the adoption of a “paradigm of inquiry.” In response to a criticism of both the positivist and the radical-constructivist paradigms, we develop a paradigm called “sociopragmatic constructivism” (SPC). Presupposing that human inquiry relies on social contextualization, common practice and cultural history, we propose an agenda for upcoming IS research grounded in SPC.


2019 ◽  
Vol 04 (02) ◽  
pp. 1950001 ◽  
Author(s):  
Anjee Gorkhali ◽  
Li Da Xu

Systems theory is one of the most important and well-used concept to explain the phenomenon in social sciences. Therefore, systems science plays an important role in explaining many of the phenomena in information systems research. Enterprise Systems (ES), Enterprise Information Systems (EIS) and Enterprise Architecture (EA) are three such emerging technologies in which systems’ perspective plays an important role in explaining the growth and development of these technologies. However, there is lack of literature that illustrates the development and the impact of systems science in these three technologies. This research carefully collects and studies 106 existing literature in the field of ES, EA and EIS, and a summary review of all the latest developments in the ways systems theory has been implemented to these three fields as well as different areas of these three technologies. In the conclusion, three future trends are concluded from the review.


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