Digital Transformation

The COVID-19 pandemic has intensified the digitization of traditional businesses. In the retail sector, e-commerce played a fundamental role and promoted major changes in the consumer pattern. This evolution and its impact can be studied through the digital transformation lens, which is a multidisciplinary and holistic concept that encompasses a new strategy and new ways of strategizing. The present study aims to describe the digital transformation strategy implementation path at a Brazilian pre-digital retail company and discusses the role the COVID-19 pandemic had played. Moreover, the case highlights important strategic issues and provides the opportunity to analyze whether it is a strategic process or a strategic practice. Thus, it can enlighten which theory best supports DTS studies. This study also increases the understanding of the strategic configuration of digital transformation embracing context, process, and outcomes. And it also sheds light on the dilemma between brick-and-mortar stores and digital ones.

STRATEGIC RESOURCES AND PROCESSES IN PROPERTY INDUSTRY: UNCOVERING NEW ANALYSIS APPROACH FOR BUSINESS DEVELOPMENT & ENTREPRENEURIAL DECISION

The “Strategic Resources and Processes in Property Industry: Uncovering New Analysis Approach For Business Development & Entrepreneurial Decision” discusses about the strategic resources and strategic process that works in the Property business industry. From the management resources and business processes that will determine the company's performance. What factors are affecting the company performance the most? What are the resources of the business? The research for the data using the quantitative analysis with a purposive sampling method and continues by confirmatory analysis from an industry expert. The result of the data shows that the ready to sell property is the most strategic resource in the property sales industry that boosts up the company’s performance. Additionally, advertising is one of the most effective way to succeed in the selling property.

MCDM-Based R&D Project Selection: A Systematic Literature Review

From small spin-offs deploying innovative software to big pharmaceutical complexes making vaccines, Research and Development (R&D) Project Portfolio Selection (PPS) is an essential strategic process for various companies. It was never easy to select a set of projects among many feasible possibilities, even for yesterday’s paces. However, the world is rapidly changing, and so is R&D PPS. The portfolio objectives excel profit in the same manner that model constraints go beyond budget limitations. In parallel, project selection approaches and solving algorithms followed the increase of computational power. Despite all those changes, the importance of Multi-Criteria Decision Making (MCDM) methods and the decision criteria used for R&D PPS, there is still room for a systematic literature review (SLR) for the topic. Thus, this paper offers an SLR of the existing literature from the half-century, 1970, and onward MCDM-based R&D PPS performed in Scopus and Web of Science Core Collection. We provide a comprehensive picture of this field, show how it is changing, and highlight standard practices and research opportunities in the area. We perform a broad classification of the MCDM methods, categorized by the nature of alternatives, types of integration approach, the MCDM method itself, and types of uncertainty, by the 66 studies in the SLR database. The portfolios’ classification obeys the application domain and the number of projects. We have also explored all the 263 criteria found in the literature by grouping them according to experts from five Brazilian R&D organizations that together manage portfolios valued around US$ 5 billion a year, accounting for 38% of all Brazilian annual expenditure in R&D projects. We also include a bibliometric analysis of the considered papers and research opportunities highlighted or not explored by researchers. Given the increasing number of decision-making approaches and new technologies available, we hope to provide guidance on the topic and promote knowledge production and growth concerning the usage of MCDM methods and decision criteria in R&D PPS.

Business model innovation drivers as antecedents of performance

Purpose The innovation of business model (BM) is a strategic process for many firms, from which depends competitiveness and sustainability. Despite its theoretical relevance in management sciences, research on business model innovation is in its infancy and lacks of research consistency and theoretical connections to the theme of “performance”. With the aim to contribute in bridging this gap, this paper aims to identify and analyse drivers of business model innovation performance. Design/methodology/approach This research is based on an integrative literature review methodology. Findings BMI performance drivers are conditions related to various dimensions (i.e. processes, resources, market, BM structure, etc). that, when fulfilled, allow the BMI to have higher performance. BMI performance drivers are antecedents of BMI performance, and their identification is of both theoretical and practical value. The authors find and report a set of 35 BMI performance drivers. Originality/value The value of this research is both theoretical and practical. From a theoretical point of view, the identified “Business Model Innovation performance drivers” define and identify a variable of BMI performance, from a practical perspective, and they provide a comprehensive set of key conditions whose attainment should be planned, pursued and monitored by managers.

Strategic Study for Managing the Portfolio of IT Courses Offered by a Corporate Training Company: An Approach in the Light of the ELECTRE-MOr Multicriteria Hybrid Method

The globalization of business and the consequent exposure to global competition, besides the economic and social changes caused by the COVID-19 pandemic made the Training & Development (T&D) sector increasingly important for professionals in the corporate environment. In this sense, managing stakeholders and a portfolio of clients, as well as analyzing the relationship between customer and service, are necessary and strategic for the success of professional training organizations. This paper aims to support the strategic process of portfolio formation of T&D courses offered by a company in the Information Technology (IT) training sector in Brazil, through the application of the ELECTRE-MOr multicriteria sorting method. We have obtained a categorization of several courses, aiming to define which ones should be prioritized, maintained, or discarded by the company’s management. The results showed that, among the analyzed courses, only 17% should be prioritized, 61% maintained, and 22% discarded by the company.

Strategic Process of Recovery and Development of the Romanian Economy

The sequence of rapid transformations from a material resource-based society to a society based on intelligence and creativity demonstrates the need to accept, integrate and implement knowledge-based management in any organization, regardless of its status. Major changes, both globally and nationally, oblige us to reflect carefully on the diversity of requirements and to identify the best strategies for the recovery of the Romanian economy. A critical assessment of the situation of Romanian organizations in all fields of activity, compared to changes at international level, will lead to the approach of new strategies and rapid measures for the recovery and development of the economy, with a view to maintaining the pace of competitiveness, with the major players in the international market. Change and economic evolution mean intelligence, information and creativity. The external environment is a competitive, and in need of survival. It depends on the social, legal, economic evolution, the technologies and services used, but also on the adaptation to evolutionary changes in order to resist the competitive market. We must be aware, however, that each country has its peculiarities, and I am referring here to the mentality, customs, but also to the relief, demographic state, national and human resources that Romania has. We're looking to keep up to date with the new research on the respective domain. The research of the literature, in order to identify the most effective and affordable strategies for the recovery of the Romanian economy, are extremely beneficial, but we must have the capacity to adapt them to the existing reality both nationally and globally.

Building bridges that change state Islamic universities in Indonesia toward international standard

<span>The learning organization is a strategic process for every university as a public service institution to improve its performance. Learning organizations have an essential role in linking past experiences to future improvements in changing State Islamic Universities in Indonesia to achieve international standards. This study aimed to describe the State Islamic University's learning organization profile in Indonesia and reveal its readiness towards international standards. This study used a survey approach, collecting data through closed questionnaires and open-ended questions involving 300 respondents consisting of lecturers and employees of the State Islamic University of Sunan Kalijaga Yogyakarta. The data analysis technique used descriptive statistics with a benchmark scale and explanations. The results showed that the average score on all learning organization variables was low, below the benchmark scale. This result was in line with lecturers and employees' perception that most of them (68%) expressed pessimism about universities' readiness to achieve international standards. In conclusion, the State Islamic University of Sunan Kalijaga has not fully become a learning organization as a bridge of change towards an international standard.</span>

The Relationship between Cities’ Cultural Strength, Reputation and Tourism Intensity: Empirical Evidence on a Sample of the Best-Reputable European Cities

As the social phenomenon that takes into account cultural venues and facilities and cultural participation and attractiveness, the cultural strength of a city is a significant dimension of each city relevant for its inhabitants, as well as its visitors. The results of a research study on the nature of the relationship between cultural strength, on the one hand, and reputation and tourism intensity, on the other, are presented in this paper on a sample of the 20 European cities with the best reputation index according to the report entitled “The World’s Most Reputable Cities” (2018 City RepTrak®). The primary goal of the study is to determine the relationship between the cultural strength and reputation of these cities. The secondary goals are focused on determining the relationship between cultural venues and facilities as a segment of cultural strength and tourism intensity. The methodology used in the study comprises: the definition and analysis of the city reputation concept, as well as the determination of the differences in comparison with the reputation of an urban tourism destination, the identification of the constituents of the cultural strength of the cities and their role in tourist attractions, and finally, the investigation of the nature of the relationship between cultural strength, on the one hand, and tourism intensity, on the other. In order to conduct the analysis of these relationships and their interdependence, correlation and regression analyses are used. One of the conclusions of the paper is that cultural venues and facilities are not connected with the reputation of cities, whereas the correlation regarding cultural participation and attractiveness is confirmed. The results of the study also show the most important “cultural venues and facilities” indicator in relation to tourism intensity. In terms of this and based on the obtained research results of the study, the role that cultural strength plays in positioning cities in stakeholders’ perception through the strategic process of the creation and management of cities’ reputation, as well as the tourism attractiveness of cities and a consequent increase in the number of tourists as important stakeholders and ensuring their satisfaction, are presented in the paper.