Emergency Preparedness and Information Systems

2011 ◽  
pp. 309-327
Author(s):  
Murali Raman ◽  
Terry Ryan ◽  
Lorne Olfman ◽  
Murray E. Jennex
Keyword(s):  
Information System ◽  
Knowledge Management ◽  
Emergency Preparedness ◽  
Communication Process ◽  
Technology System ◽  
Design And Implementation ◽  
Collaborative Tool ◽  
Wiki Technology ◽  
The Right ◽  
University Consortium

This chapter is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortia environment. Managing knowledge across the various entities involved in such efforts is critical. This includes having the right set of information that is timely, relevant, and is governed by an effective communication process. It is expected that issues such as training in use of system(s), a knowledge sharing culture between entities involved in emergency preparedness, and a fit between task and technology/system must be there to support emergency preparedness activities given such structures. This study explored the use of Wiki technology to support knowledge management in the context of emergency preparedness within organizations. While initially found to be useful for supporting emergency preparedness, continuing experience with the system suggests that wikis might be more useful as a collaborative tool used to train people involved in emergency preparedness, rather than being used to support response activities during an actual emergency.

Knowledge Management Systems for Emergency Preparedness

2010 ◽  
pp. 274-292
Author(s):  
Murali Raman ◽  
Terry Ryan ◽  
Lorne Olfman
Keyword(s):  
Information System ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Emergency Preparedness ◽  
Communication Process ◽  
Technology System ◽  
Design And Implementation ◽  
Wiki Technology ◽  
The Right ◽  
University Consortium

This article is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortium environment. Managing knowledge across the various entities involved in such efforts is critical. This includes having the right set of information that is timely and relevant and that is governed by an effective communication process. This study suggests that Wiki technology might be useful to support knowledge management in the context of emergency preparedness within organizations. However, issues such as training in the use of a system(s), a knowledge-sharing culture among entities involved in emergency preparedness, and a fit between task and technology/system must be there in order to support emergency preparedness activities that are given such structures.

Knowledge Management Systems for Emergency Preparedness

2011 ◽  
pp. 1940-1957
Author(s):  
Murali Raman ◽  
Terry Ryan ◽  
Lorne Olfman
Keyword(s):  
Information System ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Emergency Preparedness ◽  
Communication Process ◽  
Technology System ◽  
Design And Implementation ◽  
Wiki Technology ◽  
The Right ◽  
University Consortium

This article is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University Consortium. For some organizations, as in this case, responding to a crisis situation is done within a consortium environment. Managing knowledge across the various entities involved in such efforts is critical. This includes having the right set of information that is timely and relevant and that is governed by an effective communication process. This study suggests that Wiki technology might be useful to support knowledge management in the context of emergency preparedness within organizations. However, issues such as training in the use of a system(s), a knowledge-sharing culture among entities involved in emergency preparedness, and a fit between task and technology/system must be there in order to support emergency preparedness activities that are given such structures.

Wiki Technology and Emergency Response

2012 ◽  
pp. 50-70
Author(s):  
Murali Raman ◽  
Terry Ryan ◽  
Murray E. Jennex ◽  
Lorne Olfman
Keyword(s):  
Knowledge Management ◽  
Action Research ◽  
Knowledge Sharing ◽  
Research Methods ◽  
Emergency Response ◽  
Management System ◽  
Knowledge Management System ◽  
Design And Implementation ◽  
Wiki Technology ◽  
Effective Use

This paper is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in managing knowledge for emergency response, but it is crucial for response effectiveness that such challenges be overcome. Organizational members must share the knowledge needed to plan for emergencies. They also must be able during an emergency to access relevant plans and communicate about their responses to it. This study, which employed action research methods, suggests that wiki technology can be used to manage knowledge for emergency response. It also suggests that effective use of a knowledge management system for emergency response requires thorough training, a knowledge-sharing culture, and a good fit between emergency-response tasks and system capabilities.

Wiki Technology and Emergency Response

2010 ◽  
Vol 2 (1) ◽  
pp. 49-69 ◽  
Author(s):  
Murali Raman ◽  
Terry Ryan ◽  
Murray E. Jennex ◽  
Lorne Olfman
Keyword(s):  
Knowledge Management ◽  
Action Research ◽  
Knowledge Sharing ◽  
Research Methods ◽  
Emergency Response ◽  
Management System ◽  
Knowledge Management System ◽  
Design And Implementation ◽  
Wiki Technology ◽  
Effective Use

This article is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in managing knowledge for emergency response, but it is crucial for response effectiveness that such challenges be overcome. Organizational members must share the knowledge needed to plan for emergencies. They also must be able during an emergency to access relevant plans and communicate about their responses to it. This study, which employed action research methods, suggests that wiki technology can be used to manage knowledge for emergency response. It also suggests that effective use of a knowledge management system for emergency response requires thorough training, a knowledge-sharing culture, and a good fit between emergency-response tasks and system capabilities.

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