Exploring Trust Building Mechanisms in Global B2B Electronic Markets

2011 ◽  
pp. 918-929
Author(s):  
Ana Rosa del Aguila-Obra ◽  
Antonio Padilla-Melendez

There have been numerous studies about business-to-business (B2B) electronic commerce and market structure, most of them analyzing the relationships between buyers and sellers and the role of intermediaries. This research is based mainly on earlier papers about the role of information technology (IT) and electronic communications networks in the companies’ relationships. The use of these computerized inter-organizational networks leads to lower transaction costs, which encourages the development of electronic markets, where there is a severe price competition and greater buyer choice. In this chapter, we analyze the development of global B2B electronic markets and if these markets are becoming a way of improving trust between organizations at an international level, increasing, therefore, the inter-organizational cooperation among them. Based on the literature review and on the analysis of some global electronic markets, we define and describe these platforms, stressing the strategic role of each of the principal participating actors. Furthermore, we propose a model to explain the trust-related sources of competitive advantage for the new intermediaries in electronic markets and compare those with the off-line market’s characteristics. In addition, some propositions related with the trust-building mechanisms are defined.

Author(s):  
Ana Rosa del Aguila-Obra ◽  
Antonio Padilla-Melendez

There have been numerous studies about business-to-business (B2B) electronic commerce and market structure, most of them analyzing the relationships between buyers and sellers and the role of intermediaries. This research is based mainly on earlier papers about the role of information technology (IT) and electronic communications networks in the companies’ relationships. The use of these computerized inter-organizational networks leads to lower transaction costs, which encourages the development of electronic markets, where there is a severe price competition and greater buyer choice. In this chapter, we analyze the development of global B2B electronic markets and if these markets are becoming a way of improving trust between organizations at an international level, increasing, therefore, the inter-organizational cooperation among them. Based on the literature review and on the analysis of some global electronic markets, we define and describe these platforms, stressing the strategic role of each of the principal participating actors. Furthermore, we propose a model to explain the trust-related sources of competitive advantage for the new intermediaries in electronic markets and compare those with the off-line market’s characteristics. In addition, some propositions related with the trust-building mechanisms are defined.


2008 ◽  
pp. 1603-1614
Author(s):  
Ana Rosa del Aguila-Obra ◽  
Antonio Padilla-Melendez

There have been numerous studies about business-to-business (B2B) electronic commerce and market structure, most of them analyzing the relationships between buyers and sellers and the role of intermediaries. This research is based mainly on earlier papers about the role of information technology (IT) and electronic communications networks in the companies’ relationships. The use of these computerized inter-organizational networks leads to lower transaction costs, which encourages the development of electronic markets, where there is a severe price competition and greater buyer choice. In this chapter, we analyze the development of global B2B electronic markets and if these markets are becoming a way of improving trust between organizations at an international level, increasing, therefore, the inter-organizational cooperation among them. Based on the literature review and on the analysis of some global electronic markets, we define and describe these platforms, stressing the strategic role of each of the principal participating actors. Furthermore, we propose a model to explain the trust-related sources of competitive advantage for the new intermediaries in electronic markets and compare those with the off-line market’s characteristics. In addition, some propositions related with the trust-building mechanisms are defined.


2002 ◽  
Vol 27 (4) ◽  
pp. 69-74 ◽  
Author(s):  
A M Rawani ◽  
M P Gupta

In the current era of competition, the use of computers and allied technologies has become inevitable and it has been well recognized that Information Systems (IS) plays different roles in different industries. This paper makes an attempt to explore empirically the difference in the role of IS in the banking industry, i.e., between public sector, private sector, and foreign sector banks operating in India. The study indicates that IS plays a supportive role in public sector banks and a strategic role in private and foreign sector banks. The study also indicates that the future impact of IS does not vary significantly with the banking groups.


2020 ◽  
Vol 16 (2) ◽  
Author(s):  
Medicine Magocha ◽  
Davie Mutasa ◽  
Richard N Madadzhe

This article discusses the central “ignored” role that women play in disseminating vital societal information through folklore. It explores the limited conceptions and constructions of their roles in literature and the media today where they are confined to housekeeping duties. It argues that through story-telling—the cornerstone of communal revitalisation—women play a pivotal task in ensuring the well-being of their communities. In advancing this argument, the article takes into account the fact that folktales have formed the basis of African formal education and training, which was meant for cognitive development of the African child. The major concern is, despite the tremendous contribution of women into the development, re-engineering and redesigning of the society, women are not taken or taking themselves seriously when it comes to societal decision-making issues. This paper mainly depends on a literature review and qualitative research methodology. A sample of 25 homes was selected randomly in the Bikita District of Masvingo Province in Zimbabwe. Data were collected orally from the story-tellers. Thereafter, an analysis was undertaken to establish the strategic role of women in disseminating information.


Author(s):  
Sergio Ricardo Mazini

This chapter presents an approach to the strategic role of information and information technology in the shop floor control in footwear industry sector, pointing and tracking through the various stages of the production process. Discusses the importance of industries perform monitoring of production processes, with the goal of identifying information needs, actions and solutions that will contribute to the improvement and efficiency of the production process. The chapter also discusses the contribution of information technology to the information systems of companies, through the resources and solutions available today, such as Enterprise Resource Planning - ERP, Manufacturing Resource Planning - MRP and Shop Floor Control - SFC. The research method is the case study conducted in firm located in an industrial Brazilian footwear. This study examines the use of a solution called GradeSFC tracking and pointing of the production process.


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