Digital Governance Worldwide

2011 ◽  
pp. 2884-2902
Author(s):  
Tony Carrizales ◽  
Marc Holzer ◽  
Seang-Tae Kim ◽  
Chan-Gon Kim
Keyword(s):  
New York ◽  
Web Sites ◽  
Performance Index ◽  
Longitudinal Assessment ◽  
City Governments ◽  
The World ◽  
Research Findings ◽  
Digital Governance ◽  
Citizen Response ◽  
Developed Nations

This article highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities worldwide. This longitudinal assessment, based on the Rutgers-SKKU E-Governance Performance Index, focused on the evaluation of current practices in government, with emphasis on the evaluation of each Web site in terms of digital governance. Specifically, we analyzed security, usability, content of Web sites, the type of online services currently being offered, and citizen response and participation through Web sites established by city governments. Based on the 2005 evaluation of 81 cities, Seoul, New York, Shanghai, Hong Kong, and Sydney represent the highest performing cities in digital governance. There were only slight changes in the top five cities when compared to the 2003 study. Moreover, there continues to be a divide in terms of digital governance throughout the world among the 30 developed nations belonging to the Organization for Economic Cooperation and Development (OECD) and non-OECD member nations.

Digital Governance Worldwide

2008 ◽  
pp. 679-697
Author(s):  
Tony Carrizales ◽  
Marc Holzer ◽  
Seang-Tae Kim ◽  
Chan-Gon Kim
Keyword(s):  
New York ◽  
Web Sites ◽  
Performance Index ◽  
Longitudinal Assessment ◽  
City Governments ◽  
The World ◽  
Research Findings ◽  
Digital Governance ◽  
Citizen Response ◽  
Developed Nations

This article highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities worldwide. This longitudinal assessment, based on the Rutgers-SKKU E-Governance Performance Index, focused on the evaluation of current practices in government, with emphasis on the evaluation of each Web site in terms of digital governance. Specifically, we analyzed security, usability, content of Web sites, the type of online services currently being offered, and citizen response and participation through Web sites established by city governments. Based on the 2005 evaluation of 81 cities, Seoul, New York, Shanghai, Hong Kong, and Sydney represent the highest performing cities in digital governance. There were only slight changes in the top five cities when compared to the 2003 study. Moreover, there continues to be a divide in terms of digital governance throughout the world among the 30 developed nations belonging to the Organization for Economic Cooperation and Development (OECD) and non-OECD member nations.

Worldwide E-Governance

2008 ◽  
pp. 98-119 ◽  
Author(s):  
Tony Carrizales ◽  
Marc Holzer ◽  
Aroon Manoharan
Keyword(s):  
New York ◽  
Hong Kong ◽  
Performance Index ◽  
Longitudinal Assessment ◽  
City Governments ◽  
The World ◽  
Research Findings ◽  
Digital Governance ◽  
Citizen Response ◽  
Developed Nations

This following chapter highlights the research findings of a digital governance survey conducted in the fall of 2005. The study replicates a 2003 survey of large municipalities worldwide. This longitudinal assessment, based on the Rutgers-SKKU E-Governance Performance Index, focused on the evaluation of current practices in government, with emphasis on the evaluation of each website in terms of digital governance. Specifically, we analyzed security, usability, content of websites, the type of online services currently being offered, and citizen response and participation through websites established by city governments. Based on the 2005 evaluation of 81 cities, Seoul, New York, Shanghai, Hong Kong, and Sydney represent the highest performing cities in digital governance. There were only slight changes in the top five cities when compared to the 2003 study. Moreover, there continues to be a divide in terms of digital governance throughout the world among the 30 developed nations belonging to the Organization for Economic Cooperation and Development (OECD) and non-OECD member nations. This divide is highlighted by the change in average scores among the municipalities when comparing municipalities from OECD and non-OECD member nations.

Global Trends in Digital Governance

2013 ◽  
pp. 167-181
Author(s):  
Aroon Manoharan ◽  
Marc Fudge ◽  
Marc Holzer
Keyword(s):  
New York ◽  
Hong Kong ◽  
Longitudinal Assessment ◽  
Online Services ◽  
City Governments ◽  
Global Trends ◽  
The World ◽  
Research Findings ◽  
Digital Governance ◽  
Citizen Response

This paper highlights the research findings of a digital governance survey conducted in the fall of 2009. The study replicates previous surveys of large municipalities worldwide in 2007, 2005, and 2003. This longitudinal assessment, focused on the assessment of current practices in municipal e-governance by evaluating their official websites. Specifically, the survey analyzed security, usability, content, the type of online services currently being offered, citizen response, and participation through websites established by city governments worldwide. There were significant changes in the top ranking cities when compared to previous studies. Based on the 2009 evaluation of 87 cities, Seoul, Prague, Hong Kong, New York, and Singapore represent the highest performing cities in digital governance. Moreover, there continues to be a divide in terms of digital governance throughout the world; however, this divide, which increased in 2005, decreased in 2009.

Global Trends in Digital Governance

2011 ◽  
Vol 2 (2) ◽  
pp. 32-46 ◽  
Author(s):  
Aroon Manoharan ◽  
Marc Fudge ◽  
Marc Holzer
Keyword(s):  
New York ◽  
Hong Kong ◽  
Longitudinal Assessment ◽  
Online Services ◽  
City Governments ◽  
Global Trends ◽  
The World ◽  
Research Findings ◽  
Digital Governance ◽  
Citizen Response

This paper highlights the research findings of a digital governance survey conducted in the fall of 2009. The study replicates previous surveys of large municipalities worldwide in 2007, 2005, and 2003. This longitudinal assessment, focused on the assessment of current practices in municipal e-governance by evaluating their official websites. Specifically, the survey analyzed security, usability, content, the type of online services currently being offered, citizen response, and participation through websites established by city governments worldwide. There were significant changes in the top ranking cities when compared to previous studies. Based on the 2009 evaluation of 87 cities, Seoul, Prague, Hong Kong, New York, and Singapore represent the highest performing cities in digital governance. Moreover, there continues to be a divide in terms of digital governance throughout the world; however, this divide, which increased in 2005, decreased in 2009.

Digital Government Worldwide

2008 ◽  
pp. 790-804
Author(s):  
James Melitski ◽  
Marc Holzer ◽  
Seang-Tae Kim ◽  
Chan-Gun Kim ◽  
Seung-Yong Rho
Keyword(s):  
New York ◽  
Web Sites ◽  
Native Speaker ◽  
Native Language ◽  
Sample Selection ◽  
Digital Government ◽  
Large Cities ◽  
The World ◽  
Developed Nations ◽  
Selection Methodology

This article evaluates the current practice of digital government in large municipalities worldwide. The study assesses 84 cities from around the world that use a five-stage e-government framework. Our research and methodology goes beyond previous research by utilizing 92 measures that were translated into the native language of each city. In addition, the assessment of each municipal web site was conducted by a native speaker of the municipality’s language between June and October of 2003. We reviewed relevant e-government literature for evaluating Web sites nationally and internationally, and discussed our sample selection, methodology, theoretical framework, findings, and recommendations. Our results indicate that Seoul, Hong Kong, Singapore, New York, and Shanghai are the top five large cities for providing digital government opportunities to citizens online. Our research also suggests a difference in the digital government capabilities among the 30 developed nations belonging to the Organization for Economic Cooperation and Development (OECD) and lesser developed (non-OECD) nations.

Digital Government Worldwide

2008 ◽  
pp. 1463-1479
Author(s):  
James Melitski ◽  
Marc Holzer ◽  
Seang-Tae Kim ◽  
Chan-Gun Kim ◽  
Seung-Yong Rho
Keyword(s):  
New York ◽  
Web Sites ◽  
Native Speaker ◽  
Native Language ◽  
Sample Selection ◽  
Digital Government ◽  
Large Cities ◽  
The World ◽  
Developed Nations ◽  
Selection Methodology

This article evaluates the current practice of digital government in large municipalities worldwide. The study assesses 84 cities from around the world that use a five-stage e-government framework. Our research and methodology goes beyond previous research by utilizing 92 measures that were translated into the native language of each city. In addition, the assessment of each municipal web site was conducted by a native speaker of the municipality’s language between June and October of 2003. We reviewed relevant e-government literature for evaluating Web sites nationally and internationally, and discussed our sample selection, methodology, theoretical framework, findings, and recommendations. Our results indicate that Seoul, Hong Kong, Singapore, New York, and Shanghai are the top five large cities for providing digital government opportunities to citizens online. Our research also suggests a difference in the digital government capabilities among the 30 developed nations belonging to the Organization for Economic Cooperation and Development (OECD) and lesser developed (non-OECD) nations.

To The Internet, From The Internet: Comparative Media Coverage Of Transnational Protests

2003 ◽  
Vol 8 (3) ◽  
pp. 249-272 ◽  
Author(s):  
Paul Almeida ◽  
Mark Lichbach
Keyword(s):  
New York ◽  
Web Sites ◽  
Media Coverage ◽  
World Trade ◽  
New York Times ◽  
The Internet ◽  
Event Reporting ◽  
Comparative Media ◽  
The World ◽  
The Media

We compare activist-based internet data with four other media sources—Lexis Nexis Academic Universe, The Seattle Times, Global Newsbank, and The New York Times—on their coverage of the local, national, and international protests that accompanied the World Trade Organization's (WTO) Third Ministerial Conference in Seattle, Washington in late 1999. Using the Media Sensitivity-Protest Intensity Model of event reporting, we find that activist-based web sites report a greater number of transnational protest events at the local, national, and international level. We also find that activist-based websites are less positively influenced by the intensity properties of protest events. In the age of globalization, research on transnational movements should therefore combine conventional media sources and activist-based web sources.

scholarly journals DIGITAL MANAGEMENT IN LARGER MUNICIPALITIES IN BOSNIA AND HERZEGOVINA

2019 ◽  
Vol 17 (30) ◽  
Author(s):  
Ismeta Mameledzija Demir
Keyword(s):  
Bosnia And Herzegovina ◽  
Web Sites ◽  
Privacy And Security ◽  
Digital Management ◽  
The World ◽  
Digital Governance ◽  
Banja Luka ◽  
The City ◽  
Insight Into ◽  
The Web

Numerous studies and research conducted in the world’sdeveloped countries have unambiguously confirmedthat the development and implementation of electronicmanagement and other electronic services have a directimpact on economic, social and political development.The global study “Digital Governance in MunicipalitiesWorldwide Survey“ (2014) explored digital managementin larger municipalities around the world. The researchassessed the performance of official municipalwebsites in the area of privacy and security, usefulness,content, service and civic and social engagement.This longitudinal study, conducted since 2003, is a constanteffort to evaluate the electronic management in themunicipality and to identify the best world practices. InBosnia and Herzegovina, the larger municipalities havebeen selected for the research, that is, those with morethan 30,000 inhabitants. Where there is no lower administrativeunit than the city (for example, Banja Luka),or where the city performs administrative affairs of themunicipality, the website of the city was surveyed. Thescoring system of the web sites in the work was takenfrom the mentioned study. The main goal is to providean insight into the state of electronic management in themajor municipalities in Bosnia and Herzegovina.

Three Case Reports Illustrating the Use of the Protocol for Recent Traumatic Events Following the World Trade Center Terrorist Attack

2008 ◽  
Vol 2 (2) ◽  
pp. 114-123 ◽  
Author(s):  
Gina Colelli ◽  
Bruce Patterson
Keyword(s):  
New York ◽  
World Trade ◽  
Terrorist Attack ◽  
Case Reports ◽  
World Trade Center ◽  
Humanitarian Assistance ◽  
Assistance Program ◽  
The World ◽  
Research Findings ◽  
Trade Center

Following the attacks on the New York World Trade Center on September 11, 2001, the EMDR Humanitarian Assistance Program initiated a response establishing the New York City Disaster Mental Health Recovery Network. The network provided coordination and assistance to local psychotherapists who volunteered to provide treatment to individuals directly affected by the tragedy. The psychotherapists utilized both the EMDR standard protocol and the EMDR Recent Events protocol during the initial aftermath and ongoing recovery at the World Trade Center site. The development of the network is reviewed, and detailed descriptions are provided regarding three cases to illustrate the use of the EMDR Recent Events protocol. The research findings reported by Silver, Rogers, Knipe, & Colelli (2005) that demonstrated support for EMDR as a postdisaster treatment are summarized. Further research is recommended.

Assessing Digital Government at the Local Level Worldwide

2007 ◽  
pp. 1-21 ◽  
Author(s):  
James Melitski ◽  
Marc Holzer
Keyword(s):  
New York ◽  
Web Sites ◽  
Native Speaker ◽  
Local Level ◽  
Sample Selection ◽  
Digital Government ◽  
Large Cities ◽  
World Government ◽  
Developed Nations ◽  
Selection Methodology

Throughout the world, government agencies are looking to use information technology as a tool for strategically enhancing their performance and creating public value. Our research examines 84 cities worldwide and evaluates their performance using a five-stage framework. The framework builds on existing e-government literature utilizing 92 different measures. The research was conducted between June and October of 2003. Our instrument was translated into the native language of each city and the assessment of each municipal Web site was conducted by a native speaker of the municipality’s language. We review relevant e-government literature for evaluating Web sites in the U.S. and internationally, discuss our sample selection, methodology, theoretical framework, findings, and recommendations. Our results indicate that Seoul, Hong Kong, Singapore, New York, and Shanghai are the top five large cities providing digital government opportunities to citizens online. In addition, our research suggests a difference in the digital government capabilities between the 30 developed nations belonging to the Organization for Economic Co-operation and Development (OECD) and lesser-developed (non-OECD) nations.

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