Security Usability Challenges for End-Users

2011 ◽  
pp. 196-219 ◽  
Author(s):  
Steven Furnell
Keyword(s):  
End Users ◽  
Target Audience ◽  
Informative Feedback ◽  
Security Software ◽  
Potential Problems

This chapter highlights the need for security solutions to be usable by their target audience, and examines the problems that can be faced when attempting to understand and use security features in typical applications. Challenges may arise from system-initiated events, as well as in relation to security tasks that users wish to perform for themselves, and can occur for a variety of reasons. This is illustrated by examining problems that arise as a result of reliance upon technical terminology, unclear or confusing functionality, lack of visible status and informative feedback to users, forcing users to make uninformed decisions, and a lack of integration amongst the different elements of security software themselves. The discussion draws upon a number of practical examples from popular applications, as well as results from survey and user trial activities that were conducted in order to assess the potential problems at first hand. The findings are used as the basis for recommending a series of top-level guidelines that may be used to improve the situation, and these are used as the basis assessing further examples of existing software to determine the degree of compliance.

Perceptions of End-Users on the Requirements in Personal Firewall Software

2008 ◽  
pp. 108-124
Author(s):  
Sunil Hazari
Keyword(s):  
Information Security ◽  
Credit Card ◽  
Distinct Group ◽  
End Users ◽  
Security Software ◽  
Networked Computers ◽  
It Managers ◽  
Personal Firewall ◽  
Enterprise Security ◽  
Q Sort

Information security is usually considered a technical discipline with much attention being focused on topics such as encryption, hacking, break-ins, and credit card theft. Security products such as anti-virus programs and personal firewall software, are now available for end-users to install on their computers to protect against threats endemic to networked computers. The behavioral aspects related to maintaining enterprise security have received little attention from researchers and practitioners. Using Q-sort analysis, this study used students as end-users in a graduate business management security course to investigate issues affecting selection of personal firewall software in organizations. Based on the Q-sort analysis of end-users in relation to seven variables identified from review of the information security literature, three distinct group characteristics emerged. Similarities and differences between groups are investigated and implications of these results to IT managers, vendors of security software and researchers in information security area are discussed.

Perceptions of End-Users on the Requirements in Personal Firewall Software

2008 ◽  
pp. 2319-2334
Author(s):  
Sunil Hazari
Keyword(s):  
Information Security ◽  
Credit Card ◽  
Distinct Group ◽  
End Users ◽  
Security Software ◽  
Networked Computers ◽  
It Managers ◽  
Personal Firewall ◽  
Enterprise Security ◽  
Q Sort

Information security is usually considered a technical discipline with much attention being focused on topics such as encryption, hacking, break-ins, and credit card theft. Security products such as anti-virus programs and personal firewall software, are now available for end-users to install on their computers to protect against threats endemic to networked computers. The behavioral aspects related to maintaining enterprise security have received little attention from researchers and practitioners. Using Q-sort analysis, this study used students as end-users in a graduate business management security course to investigate issues affecting selection of personal firewall software in organizations. Based on the Q-sort analysis of end-users in relation to seven variables identified from review of the information security literature, three distinct group characteristics emerged. Similarities and differences between groups are investigated and implications of these results to IT managers, vendors of security software and researchers in information security area are discussed.

Techniques and Tools for Trainers and Practitioners

2019 ◽  
pp. 101-120
Author(s):  
Melanie Oldham ◽  
Abigail McAlpine
Keyword(s):  
Cyber Security ◽  
End Users ◽  
Target Audience ◽  
Security Training ◽  
Human Side ◽  
The Right ◽  
Training Modules ◽  
Industry Professionals ◽  
Maximum Retention

If the material is to be delivered effectively, organizations need to understand the human side of cyber security training. In this chapter, the authors draw upon over a decade of experience in creating and adapting training and resources with the help of industry professionals and feedback from clients, which has led to a successful and highly acclaimed approach to cybersecurity education. The resulting discussion considers how to adopt the right approach to cybersecurity training for organizations, with training modules that cater to end users, and which are designed to ensure maximum retention of information by presenting short, humorous, animated scenarios that are relatable for the target audience.

Perceptions of End Users on the Requirements in Personal Firewall Software

2011 ◽  
pp. 174-196
Author(s):  
Sunil Hazari
Keyword(s):  
Information Security ◽  
Credit Card ◽  
Distinct Group ◽  
End Users ◽  
Security Software ◽  
Networked Computers ◽  
It Managers ◽  
Personal Firewall ◽  
Enterprise Security ◽  
Q Sort

Information security is usually considered a technical discipline with much attention being focused on topics such as encryption, hacking, break-ins, and credit card theft. Security products such as anti-virus programs and personal firewall software are now available for end-users to install on their computers to protect against threats endemic to networked computers. The behavioral aspects related to maintaining enterprise security have received little attention from researchers and practitioners. Using Q-sort analysis, this study used students as end users in a graduate business management security course to investigate issues affecting selection of personal firewall software in organizations. Based on the Q-sort analysis of end users in relation to seven variables identified from review of the information security literature, three distinct group characteristics emerged. Similarities and differences between groups are investigated, and implications of these results to IT managers, vendors of security software, and researchers in information security area are discussed.

Techniques and Tools for Trainers and Practitioners

2022 ◽  
pp. 434-453
Author(s):  
Melanie Oldham ◽  
Abigail McAlpine
Keyword(s):  
Cyber Security ◽  
End Users ◽  
Target Audience ◽  
Security Training ◽  
Human Side ◽  
The Right ◽  
Training Modules ◽  
Industry Professionals ◽  
Maximum Retention

If the material is to be delivered effectively, organizations need to understand the human side of cyber security training. In this chapter, the authors draw upon over a decade of experience in creating and adapting training and resources with the help of industry professionals and feedback from clients, which has led to a successful and highly acclaimed approach to cybersecurity education. The resulting discussion considers how to adopt the right approach to cybersecurity training for organizations, with training modules that cater to end users, and which are designed to ensure maximum retention of information by presenting short, humorous, animated scenarios that are relatable for the target audience.

Microbulldozing and Microchiseling

1969 ◽  
Vol 27 ◽  
pp. 134-135
Author(s):  
J.N. Ramsey ◽  
D.P. Cameron ◽  
F.W. Schneider
Keyword(s):  
Electron Microscopy ◽  
Scanning Electron Microscopy ◽  
Material Handling ◽  
Microprobe Analysis ◽  
Foreign Matter ◽  
Specific Location ◽  
Potential Problems ◽  
Knoop Indenter ◽  
Scanning Electron ◽  
Microhardness Tester

As computer components become smaller the analytical methods used to examine them and the material handling techniques must become more sensitive, and more sophisticated. We have used microbulldozing and microchiseling in conjunction with scanning electron microscopy, replica electron microscopy, and microprobe analysis for studying actual and potential problems with developmental and pilot line devices. Foreign matter, corrosion, etc, in specific locations are mechanically loosened from their substrates and removed by “extraction replication,” and examined in the appropriate instrument. The mechanical loosening is done in a controlled manner by using a microhardness tester—we use the attachment designed for our Reichert metallograph. The working tool is a pyramid shaped diamond (a Knoop indenter) which can be pushed into the specimen with a controlled pressure and in a specific location.

Sign in / Sign up

Export Citation Format

Share Document