Improving the Quality of Healthcare Services through Information and Quality Interrelation

2011 ◽  
pp. 288-304 ◽  
Author(s):  
P.A. Kostagiolas ◽  
D. Kaitelidou
Keyword(s):  
Quality Management ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Quality Of Healthcare ◽  
Healthcare Services ◽  
Information Services ◽  
New Information ◽  
Information And Communication ◽  
Management Approaches

The ongoing information revolution calls for the exploitation of new information services that may set to support the traditional quality management approaches in healthcare. The developments in information and communication technologies offer new opportunities, with the need for effective information management grow ing within it. This chapter addresses the following issues: What might be an approach for quality management considering the rapid advances of information technology and the growth of the “new economy”? What might be the contribution of library and information services in the improvement of the healthcare services quality? In order to study the aforementioned questions, initially the information requirements of well known quality management approaches such as ISO 9001:2000 and EFQM are investigated and thereafter, the role of library and information services is discussed. The design of library and information services for the support of quality is an interesting and innovative area of research within healthcare services.

The Importance of Information and Communication Technologies in Establishing Healthcare Services with a Universal Coverage

2016 ◽  
pp. 77-93 ◽  
Author(s):  
Davuthan Günaydin ◽  
Hakan Cavlak ◽  
GamzeYıldız Şeren ◽  
Korhan Arun
Keyword(s):  
Public Health ◽  
Health Services ◽  
Information And Communication Technologies ◽  
Universal Coverage ◽  
Communication Technologies ◽  
Quality Of Healthcare ◽  
Healthcare Services ◽  
Health Practices ◽  
Information And Communication

One of the most important challenges faced by the healthcare system is the organization of healthcare services to cope with the increase in population and aging of citizens. Especially in developing countries, demographic movements of the population, regional disparities, political concerns, and increasing expectations of health services have led to a search for new ways to serve all of the population with healthcare services. With traditional methods, it is not possible to increase the supply of health services because of inadequate infrastructure and shortcomings in quantity and quality of healthcare staff. This new health system called e-health and uses all of the possibilities provided by information and communication technologies that aim to improve public health. In this chapter, the effects of e-health practices on the quality and accessibility of healthcare services are assessed and the extent of e-health practices in Turkey are evaluated.

Cultural Acceptance of ICTs

2011 ◽  
pp. 105-126
Author(s):  
Jasmine M. Harvey
Keyword(s):  
Information And Communication Technologies ◽  
Low Income ◽  
Communication Technologies ◽  
Global Market ◽  
Global Knowledge ◽  
Development Tool ◽  
New Information ◽  
Information And Communication ◽  
Information Ecologies

The emergence of new information and communication technologies (ICTs) has generated much debate both in and out of academia in relation to theories ranging from economic advancement to imperialism. In the context of the ‘low-income’ economies, a dominant discourse associated with ICTs persists. The discourse of development predicts that nations which have joined the global market will use ICTs to harness global knowledge that will enable them to be competitive and therefore attain development. This has led to change in policy from international to local as ICTs are embraced as the next big development tool. Recently however, there have been reports of more failures of ICTs initiatives than success as professionals in the industry complain about unsustainability of the systems. A genuine issue is that so far analysis of this discourse has tended to be economically or technically deterministic, with little attention paid to social and cultural perspectives. In order to understand how the role of norms, practices and politics of people in particular communities play in this discourse in ‘low income’ economies, over 1000 semi-qualitative questionnaires were analysed from five geographical locations in The Gambia. A key conclusion that has emerged from the research is that there are different attitudes towards the ICTs in the different locations, which vary from full acceptance to rejection of ICTs. Such diverse reactions are underpinned by the religion and information ecologies in which gender plays a critical part. This result challenges the ICT4D agenda, and might be applied to reports of unsustainable ICT initiatives, especially in Africa.

The Importance of Information and Communication Technologies in Establishing Healthcare Services with a Universal Coverage

2016 ◽  
pp. 691-707
Author(s):  
Davuthan Günaydin ◽  
Hakan Cavlak ◽  
GamzeYıldız Şeren ◽  
Korhan Arun
Keyword(s):  
Public Health ◽  
Health Services ◽  
Information And Communication Technologies ◽  
Universal Coverage ◽  
Communication Technologies ◽  
Quality Of Healthcare ◽  
Healthcare Services ◽  
Health Practices ◽  
Information And Communication

One of the most important challenges faced by the healthcare system is the organization of healthcare services to cope with the increase in population and aging of citizens. Especially in developing countries, demographic movements of the population, regional disparities, political concerns, and increasing expectations of health services have led to a search for new ways to serve all of the population with healthcare services. With traditional methods, it is not possible to increase the supply of health services because of inadequate infrastructure and shortcomings in quantity and quality of healthcare staff. This new health system called e-health and uses all of the possibilities provided by information and communication technologies that aim to improve public health. In this chapter, the effects of e-health practices on the quality and accessibility of healthcare services are assessed and the extent of e-health practices in Turkey are evaluated.

scholarly journals Gestão de processos em bibliotecas

2004 ◽  
Vol 1 (2) ◽  
pp. 1 ◽  
Author(s):  
Ursula Blattmann ◽  
Margarida Maria de Oliveira Reis
Keyword(s):  
Information Management ◽  
Information And Communication Technologies ◽  
Information Technologies ◽  
Process Management ◽  
Communication Technologies ◽  
Information Services ◽  
Management Information ◽  
New Information ◽  
Management Processes ◽  
Information And Communication

As reflexões visam contribuir no gerenciamento de tecnologias da informação e comunicação em bibliotecas. Apresenta conceitos e características sobre gestão de processos nas organizações com a finalidade de proporcionar uma visão da importância dos processos, do gerenciamento de processos, da gestão da informação, dos serviços e dos produtos de informação em bibliotecas. Considera os serviços e produtos de informação gerenciados por meio de novas tecnologias da informação e comunicação. Busca-se enfatizar a melhoria da qualidade contínua direcionando os esforços centrados nos usuários. As conclusões apontam para respeitar as diversidades no momento de implementar técnicas e métodos da gestão por processos nas organizações e questionamentos sobre os impactos das inovações tecnológicas na Sociedade do Conhecimento. Abstract The reflections contribute in the management of communication and information technologies at libraries. Presents concepts and characteristics of the management processes in organizations, with the purpose of give a view of the importance of processes, processes management, information management, information services and products at libraries. It considers information services and products managed by the use of new information and communication technologies to emphasize quality improvement centered in the users needs. The conclusion point to respect the diversity when implementing techniques and methods about process management at organizations.

The Role of New Information and Communication Technologies (NICTs) in the Relations between the Central Government and Four Major Kingdoms in Uganda

2011 ◽  
pp. 66-89
Author(s):  
George Musambira ◽  
Samuel Muwanguzi
Keyword(s):  
Information And Communication Technologies ◽  
Central Government ◽  
Good Governance ◽  
Historical Context ◽  
Cellular Phone ◽  
Communication Technologies ◽  
Fm Radio ◽  
New Information ◽  
Information And Communication

The role NICTs are playing in the relations between Uganda’s central government and four of the kingdoms in the country is analyzed and placed in the historical context within which each kingdom has pursued a strategy for preservation and development of its people’s unique culture and ethnic aspirations. A convergence of cellular phone and FM radio designed by the Buganda kingdom to confront the central government with specific demands and the government’s response are examined. The less combative use of NICTs by Bunyoro-Kitara, Busoga, and Toro kingdoms is described. An analysis of how each antagonist uses NICTs for a hegemonistic agenda is presented and cast against the application of NICTs for good governance and the prosperity of citizens.

scholarly journals Information and Communication Technologies in Primary Healthcare – Barriers and Facilitators in the Implementation Process

2013 ◽  
Vol 35 (1) ◽  
pp. 179-189 ◽  
Author(s):  
Bartosz Pędziński ◽  
Paweł Sowa ◽  
Waldemar Pędziński ◽  
Michalina Krzyżak ◽  
Dominik Maślach ◽  
...  
Keyword(s):  
Information And Communication Technologies ◽  
Resistance To Change ◽  
Positive Impact ◽  
Implementation Process ◽  
Communication Technologies ◽  
Quality Of Healthcare ◽  
Healthcare Services ◽  
It Systems ◽  
Number Of Patients ◽  
Information And Communication

Abstract Despite the great expansion and many benefits of information and communication technologies (ICT) in healthcare, the attitudes of Polish general practitioners (GPs) to e-health have not been explored. The aim of this study was to determine the GPs’ perception of ICT use in healthcare and to identify barriers to the adoption of EMR (Electronic Medical Records) in the Podlaskie Voivodeship. Online and telephone surveys were conducted between April and May 2013. Responses from 103 GP practices, 43% of all practices in the region, were analysed. The results showed that 67% of the respondents agreed that IT systems improve quality of healthcare services. In the GP group who declared at least partial EMR implementation, 71.4% see the positive impact of IT on practice staff processes and 66.1% on personal working processes. In this group, more than three-quarters of GPs did not see any positive impact of ICT on the average number of patients treated per day, number of patients within the practice or scope of services. The four most common barriers to EMR implementation were: lack of funds, risk of a malfunction in the system, resistance to change, and lack of training and proper information. Although the use of ICT by Polish GPs is limited, their attitude to e-health is generally positive or neutral and resembles the overall pattern in Europe. Barriers identified by GPs need to be taken into account to ensure the effective implementation of e-health across the country.

scholarly journals La formación musical del profesorado especialista en educación infantil en la era digital

2010 ◽  
pp. a141
Author(s):  
Mónica Sánchez ◽  
Nerea Muruamendiaraz
Keyword(s):  
Higher Education ◽  
Student Teachers ◽  
Information And Communication Technologies ◽  
Musical Training ◽  
Communication Technologies ◽  
University Education ◽  
New Information ◽  
Nuevas Tecnologías ◽  
Information And Communication

Presentamos una experiencia de innovación e investigación contextualizada en la enseñanza universitaria que pretende describir la influencia de las Nuevas Tecnologías de Información y Comunicación (NTIC) en la formación musical de los estudiantes de Magisterio. La experiencia se ha desarrollado en torno a la creación de un cuaderno de bitácora (blog), utilizando las técnicas del cuestionario y sondeos realizados al alumnado, al objeto de reflexionar sobre el papel creciente que las NTIC adquirirán en el EEES.The musical training of nursery teachers at the digital ageAbstractThis article presents an experience of innovation and research in higher education which seeks to elucidate the influence of New Information and Communication Technologies (NICTs) in the musical training of student teachers. By creating an experience of a logbook (blog) and through questionnaires and surveys to students sought to reflect on the growing role of ICTs in university education and the role they must spend to play both faculty and students.

scholarly journals MODERN FORMS AND METHODS OF BİBLİOGRAPHİC ACTİVİTY İN LİBRARİES

2021 ◽  
pp. 12-16
Author(s):  
SOLMAZ AZAY GIZI SADIGOVA
Keyword(s):  
Information And Communication Technologies ◽  
Information Society ◽  
Information Technologies ◽  
Large Scale ◽  
Information Service ◽  
Communication Technologies ◽  
Electronic Document ◽  
New Information ◽  
Information And Communication

The article discusses modern forms and methods of bibliographic activity in libraries. The role of modern information and communication technologies is explained. The information society places new demands on all social and communication institutions, including the activation of the formation of electronic document space, libraries and bibliographies. It is noted that the information society, the activation of the formation of electronic document space, puts new demands on all social and communication institutions, including libraries and bibliographies. New information technologies allow to significantly expand, deepen and diversify all forms of information and bibliographic services, which makes them faster, more efficient and more convenient. At the same time, it is explained that with the application of digital technologies, the category of information and bibliographic services is becoming a daily information service used by any reader of any library. Electronic catalogs are becoming powerful information systems to support the work of libraries and perform large-scale tasks.

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