Leading in a Knowledge Era

2010 ◽  
pp. 28-45
Author(s):  
Sharmila Jayasingham ◽  
Mahfooz A. Ansari
Keyword(s):  
Knowledge Management ◽  
Organizational Performance ◽  
Crucial Role ◽  
Leadership Behavior ◽  
Knowledge Worker ◽  
Leader Behavior ◽  
Success Factor ◽  
Critical Success Factor ◽  
Critical Success ◽  
New Generation

Knowledge management (KM) has been found to be a critical success factor for organizational performance. However, most organizations are found to be purely focused on the technological perspectives of KM initiatives at the expense of people perspective. They fail to realize that the success of any KM system relies upon the acceptance and motivation of knowledge worker (k-worker), the primary player in any KM initiatives. Here, knowledge leaders have a crucial role to play in influencing and encouraging k-workers to adopt KM practices. However, a transformation of leader behavior is required to manage this new generation of workers. This chapter thus highlights the power-influence approach to leadership behavior in promoting and instilling KM practices among k-workers.

Infosys Technologies, Limited

2005 ◽  
pp. 289-314 ◽  
Author(s):  
Nikhil Mehta ◽  
Anju Mehta
Keyword(s):  
Knowledge Management ◽  
Success Factor ◽  
Critical Success Factor ◽  
Critical Success

Despite the emergence of knowledge management (KM) as a critical success factor, few organizations have successfully orchestrated the implementation of a KM initiative. This chapter highlights the implementation efforts of one such firm — Infosys Technologies, Limited. In this case, we discuss how KM emerged as a strategic requirement of the firm, and various capabilities the firm had to develop to fulfill this requirement. In other words, we discuss KM implementation as a confluence of multiple initiatives. We hope that by presenting this idea through the use of a case study we will assist readers to understand the intricate relationships between different facets of KM implementation.

scholarly journals Examining the Effectiveness of Teamwork in Work Engagement among Gen Y-A Conceptual Framework

2019 ◽  
Vol 8 (2S9) ◽  
pp. 254-256
Keyword(s):  
Work Engagement ◽  
Success Factor ◽  
Critical Success Factor ◽  
Review Of The Literature ◽  
High Turnover ◽  
Gen Y ◽  
Critical Success ◽  
High Level ◽  
New Generation ◽  
Practical Implications

As the older generation is retiring from the workforce, it became a concern for many organizations on ways to manage the new generation who is flowing into the current workforce. This new generation is known as Gen Y. This generation workforce often linked to job hopping and their loyalty towards the organization is being questioned by researchers as many organizations are experiencing a high level of attrition among them. This study investigated teamwork as a critical success factor of work engagement among Gen Y. The methodology adopted in this study includes an extensive review of the literature on teamwork that contributes to working engagement, followed by questionnaire distribution and then the answers were processed and statistically measured and analyzed. The results of this study conclude that there is a significant positive relationship between teamwork, work engagement and IR 4.0. The practical implications of the study will be useful for the organization to address and examine the effect of teamwork that influences work engagement to reduce high turnover among Gen Y employees.

Critical Success Factors of Knowledge Management in Higher Education Institution

2020 ◽  
Vol 7 (2) ◽  
pp. 111-118
Author(s):  
Calandra Alencia Haryani ◽  
Suryasari Suryasari
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Success Factors ◽  
Education Institution ◽  
Success Factor ◽  
Critical Success Factor ◽  
Journal Articles ◽  
Related Literature ◽  
Critical Success ◽  
Knowledge Culture

Knowledge Management (KM) has become an integral factor for many organizations to achieve their goals. Currently, Higher Education Institutions (HEI), have also joined the practices of KM, to enhance the institution’s quality, boosting the effectiveness, developing human resource, and constructing the knowledge culture within the institution. The aim of this study is to observe the constructed Critical Success Factor (CSF) model affecting the implementation of KM. This study follows Kitchenham’s Systematic Literature Review (SLR) procedures from 15 eligible journal articles obtained through KM related literature. The results, analysis, and discussions are elaborated in the paper.

scholarly journals The Attributes of Knowledge Worker as Prime Movers in Public Organizations

2018 ◽  
Vol 7 (3.7) ◽  
pp. 278
Author(s):  
Em Roosehaziram Mohd Rahim ◽  
Saiful Farik Mat Yatin ◽  
Muhammad Aidid Adil Zainal ◽  
Khairul Mizan Taib ◽  
Bunyamin Mohamed
Keyword(s):  
Task Force ◽  
Knowledge Worker ◽  
Moral Values ◽  
Government Policies ◽  
Success Factor ◽  
Critical Success Factor ◽  
Strategic Partnerships ◽  
Critical Success ◽  
Prime Movers ◽  
Planned Activities

Civics Department in public sector of Malaysia has a major responsibility in ensuring that Malaysians instilled with the spirit of patriotism and moral values and aspirations of the nation for preparing Malaysia to achieve developed nation by 2020. With the goal to achieve its vision as a Leader of National Patriotism, a special task force known as Tenaga Penggerak (TP) has been created. This task force acts as a driver to achieve the mission by delivering excellence patriotism program through education, training, awareness and strategic partnerships. TP also have the objective to improve the knowledge and understanding of patriotism and statehood, government policies, current issues, and appreciation of moral values. TP also can be known as knowledge worker in this department based on its responsibilities and main critical success factor of every planned activities and to achieve the objective. This paper proposes positive approach to maintain the quality knowledge worker in Civics Department in instilling patriotism and statehood of Malaysian citizen.  

scholarly journals Knowledge management in multi-generation workforce: investigation on critical success factor and strategy

2018 ◽  
Vol 218 ◽  
pp. 04010
Author(s):  
Winadi I Komang Artha ◽  
Amalia Suzianti ◽  
Romadhani Ardi
Keyword(s):  
Knowledge Management ◽  
Generational Differences ◽  
Structural Equation ◽  
Management Strategy ◽  
Success Factors ◽  
Work Force ◽  
Success Factor ◽  
Critical Success Factor ◽  
Knowledge Management Strategy ◽  
Critical Success

This paper investigates critical success factors and strategy of knowledge management within organization that made of multi generation workforce. It is widely understood that tensions and conflicts are inevitable if employees from every generational cohort fail to understand and accept the unique characteristics of each group. As the race to gain competitive advantage between businesses growing intensely from time to time, there is a need emerging for a strong guidance in developing a correct knowledge management strategy in respect to multi-generation work force phenomenon. By incorporating knowledge management critical success factor and strategy and also generational differences obtained from literature review, we design models that can be used to choose appropriate knowledge management strategy in a multi generational workforce organization. Using these models, which were validated using Structural Equation Modelling (SEM), it is found that the appropriate knowledge management strategy for multi generation work force organization is external personalization.

scholarly journals Critical Success Factors and Knowledge Management Process in Indian Nationalised Bank

2019 ◽  
Vol 8 (12) ◽  
pp. 4642-4649
Keyword(s):  
Knowledge Management ◽  
Structural Equation ◽  
Critical Success Factors ◽  
Success Factors ◽  
Success Factor ◽  
Management Process ◽  
Critical Success Factor ◽  
Management Culture ◽  
Critical Success ◽  
The Impact

Knowledge management is now becoming the driving force for the success of any business. This paper presents the framework for understanding the critical success factor that impact the execution of knowledge management in a bank. We had entered the era where future will depend on the creation, acquisition, integration and application of knowledge at right time to innovate and take competitive edge. Knowledge can be used as asset, resource or strategy. The motivation of this study is to identify the impact of critical success factors on knowledge management process in Indian nationalised banks. The construct identified as critical success factors such as information technologies, leadership in knowledge management, knowledge management culture, and measurement of knowledge management were tested using structural equation model. 236 response were collected from the respondent employed in Indian nationalised bank in Gorakhpur with the help of questionnaire as a data gathering instrument. The finding of the study reveals that all the critical success factors used in the proposed model significantly influence the knowledge management process. Leadership in knowledge management is identified as most important predictor among the critical success factor.

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