Critical Success Factors of Knowledge Management in Higher Education Institution

2020 ◽  
Vol 7 (2) ◽  
pp. 111-118
Author(s):  
Calandra Alencia Haryani ◽  
Suryasari Suryasari

Knowledge Management (KM) has become an integral factor for many organizations to achieve their goals. Currently, Higher Education Institutions (HEI), have also joined the practices of KM, to enhance the institution’s quality, boosting the effectiveness, developing human resource, and constructing the knowledge culture within the institution. The aim of this study is to observe the constructed Critical Success Factor (CSF) model affecting the implementation of KM. This study follows Kitchenham’s Systematic Literature Review (SLR) procedures from 15 eligible journal articles obtained through KM related literature. The results, analysis, and discussions are elaborated in the paper.

2022 ◽  
Vol 6 ◽  
pp. 822-841
Author(s):  
Amanda Jane Menta ◽  

Purpose–This study intends to adopt the Technology Environment Organization framework in virtual learning through cloud computing in a higher education institution that will streamline the operation of education. Method–A systematic review using descriptive research was presented highlighting the model of the TEOframework in adopting cloud-based computing implementation in the educational system of the HEIs. The study features the critical success factor affecting cloud computing implementation which can be a key point as guidelines and step to embrace technological advancement in the field of education in the Philippines.Results–The study is appeared to contribute to the organization of higher education institutions in the Philippines to make informed decisions relevant to the advancement of cloud technology service selection and deployment processes. The migration of cloud computing implementation in developing countries is proven successful in achieving the benefits of reducing IT cost, scalability, business continuity, collaboration efficiency, easy management and access, complexity, and compatibility. Thus, the Philippines is admissible to a strategic implementation to widen and improve adopting cloud services. Conclusion–Adoption of cloud computing in higher education institutions is an alternative solution in streamlining and managing the educational system infrastructure. Recommendation–Considering the critical success factor affecting cloud computing implementation the TEO framework is a strategic approach to embrace technological advancement in the Philippines.Practical Implication–The use of cloud computing in the virtual learning of the HEIs has been proven effective in the educational operation considering the critical success factor with the Technology Environment and Organization methods. This alignswith new educational system development in improving the infrastructure of the learning platform of the HEIs into more advance and accessible features of the learning delivery through its stakeholders.


2018 ◽  
Vol 218 ◽  
pp. 04010
Author(s):  
Winadi I Komang Artha ◽  
Amalia Suzianti ◽  
Romadhani Ardi

This paper investigates critical success factors and strategy of knowledge management within organization that made of multi generation workforce. It is widely understood that tensions and conflicts are inevitable if employees from every generational cohort fail to understand and accept the unique characteristics of each group. As the race to gain competitive advantage between businesses growing intensely from time to time, there is a need emerging for a strong guidance in developing a correct knowledge management strategy in respect to multi-generation work force phenomenon. By incorporating knowledge management critical success factor and strategy and also generational differences obtained from literature review, we design models that can be used to choose appropriate knowledge management strategy in a multi generational workforce organization. Using these models, which were validated using Structural Equation Modelling (SEM), it is found that the appropriate knowledge management strategy for multi generation work force organization is external personalization.


Knowledge management is now becoming the driving force for the success of any business. This paper presents the framework for understanding the critical success factor that impact the execution of knowledge management in a bank. We had entered the era where future will depend on the creation, acquisition, integration and application of knowledge at right time to innovate and take competitive edge. Knowledge can be used as asset, resource or strategy. The motivation of this study is to identify the impact of critical success factors on knowledge management process in Indian nationalised banks. The construct identified as critical success factors such as information technologies, leadership in knowledge management, knowledge management culture, and measurement of knowledge management were tested using structural equation model. 236 response were collected from the respondent employed in Indian nationalised bank in Gorakhpur with the help of questionnaire as a data gathering instrument. The finding of the study reveals that all the critical success factors used in the proposed model significantly influence the knowledge management process. Leadership in knowledge management is identified as most important predictor among the critical success factor.


2018 ◽  
Vol 7 (2.29) ◽  
pp. 67
Author(s):  
Sallaudin Hassan ◽  
Natasha Farhana ◽  
Siti Aishah ◽  
Siti Mahirah ◽  
Khairul Firdaus Jimisiah. J

This research aims to evaluate the Critical Success Factors (CSF) of project management and  to assess the level of challenges at each steps in Project Life Cycle (PLC). Five Independent Variable (IV)  is been selected as Critical Success Factors which is Leadership, Effective Communication, Teamwork,  Organization and Project Nature. There are four main stage in project which is Defining, Planning,  Executing and Closure. The scope of this research is on projects/events   conducted under Student  Development and Campus Life Style (SDCL). Five projects has been selected for assessment in this research.  Survey questionnaire is been used as primary data collection. LIKERT Scale is been used to rank the answer from respondents. 50 respondents are involve in this research. Data is analyzed by using SPSS version 21. Result shows that the most critical success factors in project is Team Work while the least Critical Success Factor is Leadership. Meanwhile, the most challenges stage in project management is Executing, while the least challenges stage is Defining. The finding in this research is considered important discovery. More efforts should be focus on identified Critical Success Factor and the most challenges stage in Project Life Cycle.  It is suggested that the scope of study to be extended to other universities or industries in future research.  


Author(s):  
Nikhil Mehta ◽  
Anju Mehta

Despite the emergence of knowledge management (KM) as a critical success factor, few organizations have successfully orchestrated the implementation of a KM initiative. This chapter highlights the implementation efforts of one such firm — Infosys Technologies, Limited. In this case, we discuss how KM emerged as a strategic requirement of the firm, and various capabilities the firm had to develop to fulfill this requirement. In other words, we discuss KM implementation as a confluence of multiple initiatives. We hope that by presenting this idea through the use of a case study we will assist readers to understand the intricate relationships between different facets of KM implementation.


Author(s):  
Tuncer Asunakutlu ◽  
Kemal Yuce Kutucuoglu

This study reviews some of the prominent ranking systems with a view to shed more light on what may constitute a critical success factor in the field of higher education. In the first part, the ranking systems are reviewed and the key principles are explained. A brief description of how institutions use ranking information is also included. In the second part of the study, the subject of internationalization in the context of ranking systems is discussed. The main challenges of competitiveness in higher education and the increasing role of internationalization are expressed. The chapter also describes threats and opportunities for the future of higher education. This section also includes suggestions for higher education administrators. In the third part, the subject of ranking with particular focus on the university-industry collaboration and its effects on the future of higher education are discussed. The role of the industry and the changing mission of the universities in the new era are explained.


1989 ◽  
Vol 2 (2) ◽  
pp. 12-17 ◽  
Author(s):  
Godwin O. Eni

A well-used concept in business, the Critical Success Factor (CSF) is just beginning to be applied to healthcare organizations. This article discusses the utility of the CSF approach to the management of health services, explains how senior healthcare executives can use it to consider, define and direct the planning needs of healthcare organizations, and demonstrates how it can be applied in hospital management. Managers can use the CSF planning approach to achieve the organization's goals in accordance with its mission, be competitive, and evaluate and restructure existing programs to satisfy needs to meet specific objectives.


CCIT Journal ◽  
2010 ◽  
Vol 3 (2) ◽  
pp. 135-152
Author(s):  
Henderi Henderi

Information technology (IT) menjadi semakin penting bagi organisasi perguruan tinggi (dan organisasi lainnya) karena dapat memudahkan pelaksanaan proses bisnis dan meningkatkan keunggulan kompetitif. Melalui IT, proses bisnis dapat dilaksanakan lebih mudah, cepat, efisien, dan efektif. IT juga menawarkan banyak peluang kepada perguruan tinggi untuk meningkatkan kinerja, mentransformasi pelayanan, pasar, proses kerja, dan hubungan-hubungan komunitas dan riset. Karenanya, IT governance saat ini menjadi salah satu critical success factor (CSF) bagi para pemimpin (CIOs) dan mitra perguruan tinggi untuk mengoptimalkan peran IT dalam efektifitas peningkatan aset, capaian kinerja, sasaran, tujuan, misi dan visi organisasi. Namun demikian, kompleksitas penerapan IT pada organisasi menimbulkan kesukaran pada berbagai level pemimpin dan stakeholder dalam memahami, membuat dan menerapkan IT governance di perguruan tinggi. Akibatnya manfaat penggunaan IT yang didapatkan perguruan tinggi dirasakan belum sebanding dengan nilai investasi yang telah dikeluarkan. Untuk itu, artikel ini membahas tinjauan tentang IT governance, prinsip-prinsip dan pedoman yang ditetapkan oleh para ahli IT governance di lapangan, struktur IT governance di perguruan tinggi, komite IT governance secara intensif, dan rekomendasi prototype good IT governance yang dapat diterapkan di perguruan tinggi.


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