Situational Awareness in Collaborative Work Environments

2010 ◽  
pp. 1454-1469
Author(s):  
Olga Kulyk ◽  
Betsy van Dijk ◽  
Paul van der Vet ◽  
Anton Nijholt ◽  
Gerrit van der Veer

This chapter addresses awareness support to enhance teamwork in co-located collaborative environments. In particular, the authors focus on the concept of situational awareness which is essential for successful team collaboration. Mutual situational awareness leads to informal social interactions, development of shared working cultures which are essential aspects of maintaining working relationships. First, an overview of the studies on team coordination and situational awareness support is presented. Second, a collaborative working environment is described for scientific teams in a molecular biology omics experimentation domain. Then, the results of practical case studies are discussed, as well as situational awareness support for scientific teams in collaborative environments. Finally, the authors discuss practical challenges in design and evaluation of group support systems for collaborative working environments and our multi-level analysis approach. The chapter gives new insights into how shared displays support group awareness, and how to design and evaluate interactive systems and visualisations that afford awareness in order to stimulate existing and new forms of collaboration in advanced working environments.

Author(s):  
Olga Kulyk ◽  
Betsy van Dijk ◽  
Paul van der Vet ◽  
Anton Nijholt ◽  
Gerrit van der Veer

This chapter addresses awareness support to enhance teamwork in co-located collaborative environments. In particular, the authors focus on the concept of situational awareness which is essential for successful team collaboration. Mutual situational awareness leads to informal social interactions, development of shared working cultures which are essential aspects of maintaining working relationships. First, an overview of the studies on team coordination and situational awareness support is presented. Second, a collaborative working environment is described for scientific teams in a molecular biology omics experimentation domain. Then, the results of practical case studies are discussed, as well as situational awareness support for scientific teams in collaborative environments. Finally, the authors discuss practical challenges in design and evaluation of group support systems for collaborative working environments and our multi-level analysis approach. The chapter gives new insights into how shared displays support group awareness, and how to design and evaluate interactive systems and visualisations that afford awareness in order to stimulate existing and new forms of collaboration in advanced working environments.


Author(s):  
Aggelos Liapis ◽  
Evangelos Argyzoudis

The Concurrent Design Facility (CDF) of the European Space Agency (ESA) allows a team of experts from several disciplines to apply concurrent engineering for the design of future space missions. It facilitates faster and effective interaction of all disciplines involved, ensuring consistent and high-quality results. It is primarily used to assess the technical and financial feasibility of future space missions and new spacecraft concepts, though for some projects, the facilities and the data exchange model are used during later phases. This chapter focuses on the field of computer supported collaborative work (CSCW) and its supporting areas whose mission is to support interaction between people, using computers as the enabling technology. Its aim is to present the design and implementation framework of a semantically driven, collaborative working environment (CWE) that allows ESA’s CDF to be used by projects more extensively and effectively during project meetings, task forces, and reviews.


Author(s):  
Stephan Reiff-Marganiec ◽  
Yi Hong ◽  
Hong Qing Yu ◽  
Schahram Dustdar ◽  
Christoph Dorn ◽  
...  

Collaborative Work Environments are software systems that allow teams, which are nowadays often distributed in location and organization to which they belong, to achieve certain projects or activities. In recent years, the available computer tools that can support such activities have grown; however, their integration is not necessarily achieved. Furthermore, users of such systems need to typically provide a large amount of setup information as the systems are not context-aware and hence cannot gather information about user activities in a simple way, and almost certainly will falter when the context of users changes. This chapter describes the inContext approach: a collection of novel techniques and a reference architecture to support integration of tools and context information to provide collaborative work environments for the mobile worker of today. We will explore in detail how collaborative services are selected and how context is modeled, and consider the details of team forms.


Author(s):  
Carlos Coutinho ◽  
Adina Cretan ◽  
Carlos Agostinho ◽  
Ricardo Jardim-Goncalves

Negotiation in collaborative manufacturing environments drive new ways to perform interoperability between industrial companies. The networks of SMEs are a novel segment in a highly competitive area, supported by numerous partners and applications which need to collaborate and to be interoperable. Particularly, the subcontracted small and medium enterprises (SMEs) need to be flexible towards the changes that are imposed by the major contractors, doing so at the lowest cost. This paper proposes a framework which advocates negotiations as a pillar mechanism to support innovation during the development of services in industrial collaborative working environments, and reflects the results of the European research project H2020 C2NET.


Author(s):  
Diane-Gabrielle Tremblay ◽  
Arnaud Scaillerez

While technologies now allow the emergence of new collaborative working environments, these new organizational methods, new spaces, and new objectives also refer to a set of issues and challenges that are not yet well studied. However, they bring significant results without necessarily being costly or complex to put in place. This is precisely the basis of the originality and purpose of this chapter. After defining coworking, the chapter presents the implementation of coworking spaces, as well as the benefits offered by these places for the benefit of entrepreneurs, businesses, and employees, but also the limits. The challenges related to the emergence of these new collaborative environments as new ways of organizing work are also addressed. They also try to bring a critical look at the reality of the coworking phenomenon.


Author(s):  
Carlos Coutinho ◽  
Ricardo Jardim-Goncalves ◽  
Adina Cretan

Service-oriented technologies drive new ways to perform interoperability between manufacturing companies. The aerospace segment is a highly competitive area, supported by numerous partners and applications which need to collaborate and to be interoperable. Particularly, the subcontracted small and medium enterprises (SMEs) need to be flexible towards the changes that are imposed by the major contractors, doing so at the lowest cost. This paper proposes a framework which advocates negotiations as a pillar mechanism to support innovation during the development of services in industrial collaborative working environments.


Author(s):  
Burak Sari ◽  
Hermann Loeh ◽  
Bernhard R. Katzy

This article aims to identify how knowledge workers develop their own collaboration strategies and techniques for getting their work done in complex, dynamic knowledge intensive work environments. Three case studies have been conducted to explore the nature of routines in different collaborative working settings as they provide sufficient detail to better understand the actual state and problems regarding collaborative work processes among knowledge workers. Evidences from these cases show that coordination and control of projects, tasks, information, and little support by collaboration tools in all work patterns seem to be the biggest issues and there is a need for better understanding of collaboration culture as well as harmonious and integrated redesign of collaboration routines with new collaborative working environment technologies. The analysis of the cases also shows that there are considerable differences in ways of how actors communicate and coordinate their work which leads varying degrees of quality in knowledge intensive work. The results can be used to achieve a smoother collaborative working phase through innovative technical developments.


2010 ◽  
Vol 6 (1) ◽  
pp. 33-52 ◽  
Author(s):  
Burak Sari ◽  
Hermann Loeh ◽  
Bernhard R. Katzy

This article aims to identify how knowledge workers develop their own collaboration strategies and techniques for getting their work done in complex, dynamic knowledge intensive work environments. Three case studies have been conducted to explore the nature of routines in different collaborative working settings as they provide sufficient detail to better understand the actual state and problems regarding collaborative work processes among knowledge workers. Evidences from these cases show that coordination and control of projects, tasks, information, and little support by collaboration tools in all work patterns seem to be the biggest issues and there is a need for better understanding of collaboration culture as well as harmonious and integrated redesign of collaboration routines with new collaborative working environment technologies. The analysis of the cases also shows that there are considerable differences in ways of how actors communicate and coordinate their work which leads varying degrees of quality in knowledge intensive work. The results can be used to achieve a smoother collaborative working phase through innovative technical developments.


Author(s):  
I. A. Umnyagina ◽  
L. A. Strakhova ◽  
T. V. Blinova

In the blood serum of 70% individuals exposed to harmful factors of the working environment, a high level of oxidative stress and the DNA damage marker 8-Hydroxy-2’-Deoxyguanosine (8-OHdG) were detected.


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