Factors Influencing the Use of Decision Support Tools of Enterprise Resource Planning Systems

Significant Influence ◽

Self Efficacy ◽

Resource Planning ◽

Erp Systems ◽

Acceptance Model ◽

System Characteristics ◽

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.

Advances in Information Resources Management - Global, Social, and Organizational Implications of Emerging Information Resources Management ◽

Factors Influencing the Use of Decision Support Tools of Enterprise Resource Planning Systems

10.4018/978-1-60566-962-5.ch011 ◽

2010 ◽

pp. 205-224

Author(s):

Emad M. Kamhawi

Keyword(s):

Decision Support ◽

Individual Differences ◽

Significant Influence ◽

Self Efficacy ◽

Resource Planning ◽

Erp Systems ◽

Acceptance Model ◽

System Characteristics ◽

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.

System Characteristics, Perceived Benefits, Individual Differences and Use Intentions

Strategic Information Systems ◽

10.4018/978-1-60566-677-8.ch073 ◽

2011 ◽

pp. 1115-1133

Author(s):

Emad M. Kamhawi

Keyword(s):

Decision Support ◽

Individual Differences ◽

Significant Influence ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Benefits ◽

Perceived Ease Of Use ◽

Erp Systems ◽

Decision Tools ◽

System Characteristics

Limited research has considered the value derived from using enterprise resource panning (ERP) systems for decision making support. This paper aims to evaluate the impact of a set of individual differences, system characteristics, and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The paper discusses the implications of these findings and ends with possible extensions of the study.

System Characteristics, Perceived Benefits, Individual Differences and Use Intentions

Business Information Systems ◽

10.4018/978-1-61520-969-9.ch104 ◽

2010 ◽

pp. 1721-1739

Author(s):

Emad M. Kamhawi

Keyword(s):

Decision Support ◽

Individual Differences ◽

Significant Influence ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Benefits ◽

Perceived Ease Of Use ◽

Erp Systems ◽

Decision Tools ◽

System Characteristics

Limited research has considered the value derived from using enterprise resource panning (ERP) systems for decision making support. This paper aims to evaluate the impact of a set of individual differences, system characteristics, and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The paper discusses the implications of these findings and ends with possible extensions of the study.

The effect of computer self-efficacy on enterprise resource planning usage

Behaviour and Information Technology ◽

10.1080/01449290500168103 ◽

2006 ◽

Vol 25 (5) ◽

pp. 407-411 ◽

Cited By ~ 28

Author(s):

Ya-Yueh Shih

Keyword(s):

Self Efficacy ◽

Resource Planning ◽

Enterprise Resource Planning Acceptance Model (ERPAM)

10.4018/978-1-4666-4153-2.ch023 ◽

2013 ◽

pp. 407-432

Author(s):

Simona Sternad ◽

Samo Bobek

Keyword(s):

Technology Acceptance ◽

Resource Planning ◽

External Factors ◽

Mature Stage ◽

Erp Systems ◽

Erp System ◽

Actual Use ◽

Using Data ◽

Acceptance Model

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.

Enterprise Resource Planning Acceptance Model (ERPAM)

Measuring Organizational Information Systems Success ◽

10.4018/978-1-4666-0170-3.ch010 ◽

2012 ◽

pp. 179-204

Author(s):

Simona Sternad ◽

Samo Bobek

Keyword(s):

Technology Acceptance ◽

Resource Planning ◽

External Factors ◽

Mature Stage ◽

Erp Systems ◽

Erp System ◽

Actual Use ◽

Using Data ◽

Acceptance Model

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.

The Effect of System Characteristics, Stage of Adoption, and Experience on Institutional Explanations for ERP Systems Choice

Accounting Horizons ◽

10.2308/acch.2009.23.4.365 ◽

2009 ◽

Vol 23 (4) ◽

pp. 365-389 ◽

Cited By ~ 33

Author(s):

Joseph C. Ugrin

Keyword(s):

Supply Chain ◽

Accounting Information ◽

Resource Planning ◽

Institutional Factors ◽

Erp Systems ◽

Accounting Information Systems ◽

Erp System ◽

Adoption Decisions ◽

System Characteristics

SYNOPSIS: Existing studies have found a linkage between institutional factors and systems adoption, but the literature has overlooked an important question: When is the decision to implement a system influenced by institutional factors? In this paper, the author argues that decisions to adopt systems are not influenced equally by institutional factors, and examines how system characteristics moderate the effects of institutional factors on adoption decisions, specifically decisions to adopt enterprise resource planning (hereafter, ERP) systems. The results of the study reveal that institutional factors, such as mimicry of peers, compliance with industry norms, and coercion from powerful entities influence ERP adoption decisions. The results also show that the effects of institutional factors on adoption decisions are amplified when participants have not already adopted an ERP system, the benefits of the system are difficult to quantify, and the system enhances organizational interaction throughout the supply chain. Through this paper, the author contributes to the institutional theory literature by exploring conditions that enhance the salience of institutional factors and contributes to accounting information systems literature by investigating the boundaries of the influence of institutional factors on ERP adoption.

Social Support, Computer Self-Efficacy, Transfer Motivation and ERP Training Transfer

International Journal of Enterprise Information Systems ◽

10.4018/ijeis.2019040101 ◽

2019 ◽

Vol 15 (2) ◽

pp. 1-14 ◽

Cited By ~ 2

Author(s):

Chris N. Arasanmi ◽

Adedapo Oluwaseyi Ojo

Keyword(s):

Self Efficacy ◽

Resource Planning ◽

Training Transfer ◽

Study Data ◽

Supervisory Support ◽

Mediation Effects ◽

Erp System ◽

And Training ◽

Enterprise resource planning (ERP) system has been acknowledged as a major driver of seamless and integrated operations. Implementing ERP is a challenging task, requiring configuration, migration from legacy systems. Therefore, the successful assimilation of ERP within an organisation requires building the requisite skills and knowledge to support both the implementation and post-implementation challenges. This study investigates the relationships among supervisor support, computer self-efficacy, transfer motivation and training transfer in an enterprise system environment. The sequential mediating effects of computer self-efficacy and transfer motivation was assessed in this study. Data collected from 170 users who previously attended an ERP system training program were analysed in this study using the SPSS version 24 and Hayes Macro Process. Findings from the analysis revealed direct relationships among the variables, and the full mediation effects influence of computer self-efficacy and transfer motivation in the relationship between supervisory support and training transfer.

ERP Adoption and Acceptance in Saudi Arabia Higher Education: A Conceptual Model Development

International Journal of Emerging Technologies in Learning (iJET) ◽

10.3991/ijet.v15i15.12039 ◽

2020 ◽

Vol 15 (15) ◽

pp. 110

Author(s):

Mohammed Albarghouthi ◽

Baomin Qi ◽

Chengbo Wang ◽

Muneer Abbad

Keyword(s):

Higher Education ◽

Technology Acceptance ◽

Conceptual Model ◽

Model Development ◽

Resource Planning ◽

Erp Systems ◽

Related Factors ◽

Acceptance Model ◽

The Individual

Enterprise resource planning (ERP) systems are integrated information systems inter-connecting different functional areas within organisations. It has been widely implemented by large manufacturers globally to enhance operational excellence. However, ERP in the Higher Education sector is less accepted and research in this area still remains at its infancy. Although many higher education institutions (HEIs) have implemented ERP solutions or are in the course of implementing the ERP systems, the failure rate ERP projects within HE is much higher than in other sectors. Through critically examining the existing literature the aim of this research is to develop an extended technology acceptance model (TAM) taking into account the critical factors of ERP adoption for HEIs. Two categories of these factors have been identified from literature based upon a conceptual model is developed. It was clear from reviewing the literature that the main categories of factors that have been studied extensively and shown to be key to understanding ERP adoption and acceptance are: the individual-related factors such as computer self-efficacy and organisational-related factors such as top management.