Social Support, Computer Self-Efficacy, Transfer Motivation and ERP Training Transfer

2019 ◽  
Vol 15 (2) ◽  
pp. 1-14 ◽  
Author(s):  
Chris N. Arasanmi ◽  
Adedapo Oluwaseyi Ojo
Keyword(s):  
Enterprise Resource Planning ◽  
Self Efficacy ◽  
Resource Planning ◽  
Training Transfer ◽  
Study Data ◽  
Supervisory Support ◽  
Mediation Effects ◽  
Erp System ◽  
And Training ◽  
Computer Self Efficacy

Enterprise resource planning (ERP) system has been acknowledged as a major driver of seamless and integrated operations. Implementing ERP is a challenging task, requiring configuration, migration from legacy systems. Therefore, the successful assimilation of ERP within an organisation requires building the requisite skills and knowledge to support both the implementation and post-implementation challenges. This study investigates the relationships among supervisor support, computer self-efficacy, transfer motivation and training transfer in an enterprise system environment. The sequential mediating effects of computer self-efficacy and transfer motivation was assessed in this study. Data collected from 170 users who previously attended an ERP system training program were analysed in this study using the SPSS version 24 and Hayes Macro Process. Findings from the analysis revealed direct relationships among the variables, and the full mediation effects influence of computer self-efficacy and transfer motivation in the relationship between supervisory support and training transfer.

Training effectiveness in an enterprise resource planning system environment

2019 ◽  
Vol 43 (5/6) ◽  
pp. 476-489 ◽  
Author(s):  
Chris Niyi Arasanmi
Keyword(s):  
Enterprise Resource Planning ◽  
Supervisor Support ◽  
Resource Planning ◽  
Training Transfer ◽  
Content Type ◽  
Erp System ◽  
System Environment ◽  
Complex Information ◽  
The Relationship ◽  
And Training

Purpose This study aims to examine the link between supervisor support, transfer motivation and post-training usage of enterprise resource planning (ERP) systems. The study tested the influence of supervisor support and transfer motivation on training transfer in a complex information systems environment. Second, the study tested the mediating effect of transfer motivation in the relationship between supervisor support and training transfer. Design/methodology/approach An online survey method was used to collect data from 170 ERP system users, who had previously attended ERP system training. The descriptive analysis was conducted with SPSS version 24, while Hayes Process Macro was used to test the research model and the mediation analysis. Findings The findings from this study showed that supervisor support and transfer motivation positively influence training transfer. The additional result also confirmed that transfer motivation mediates the relationship between supervisor support and training transfer. Research limitations/implications The study contributes to training theory by specifically analysing the interactions among supervisor support, transfer motivation and training transfer in a complex information system environment. One of the limitations of this study is the cross-sectional design adopted; future studies could improve by using multiple sources of data collection. Practical implications The study highlights the importance of social exchanges in an ERP transfer environment. Originality/value This paper provides a better understanding of the influences of supervisor support and transfer motivation on the transfer of hard skills in a complex environment.

Factors Influencing the Use of Decision Support Tools of Enterprise Resource Planning Systems

2010 ◽  
pp. 1467-1486
Author(s):  
Emad M. Kamhawi
Keyword(s):  
Decision Support ◽  
Individual Differences ◽  
Enterprise Resource Planning ◽  
Significant Influence ◽  
Self Efficacy ◽  
Resource Planning ◽  
Erp Systems ◽  
Acceptance Model ◽  
System Characteristics ◽  
Computer Self Efficacy

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.

Factors Influencing the Use of Decision Support Tools of Enterprise Resource Planning Systems

2010 ◽  
pp. 218-237
Author(s):  
Emad M. Kamhawi
Keyword(s):  
Decision Support ◽  
Individual Differences ◽  
Enterprise Resource Planning ◽  
Significant Influence ◽  
Self Efficacy ◽  
Resource Planning ◽  
Erp Systems ◽  
Acceptance Model ◽  
System Characteristics ◽  
Computer Self Efficacy

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.

Evaluating the Internal and External Factors Toward ERP Success

2014 ◽  
Vol 10 (4) ◽  
pp. 73-95 ◽  
Author(s):  
Afzaal H. Seyal ◽  
Mohd Noah Abd Rahman
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Study Data ◽  
Government Support ◽  
Top Management ◽  
Management Support ◽  
Erp System ◽  
Top Management Support ◽  
Internal And External Factors ◽  
The Impact

The primary purpose of this study is to investigate the role of top management support, government support, the impact of business vision, external expertise and perceived benefits in assessing the success of Enterprise Resource Planning (ERP) system. The study uses survey approach of 150 business firms selected randomly from Brunei Yellow Pages. 45 out of them are practicising ERP for the year and more and are included in this study. Data analyzed by PSW-18 software support the majority of the previous findings that all the contextual variables used are significant, except the top management support. These results are compared with existing studies and the implications of the findings for practice are discussed.

Strategies for leading IT-enabled change: lessons from a global transformation case

2016 ◽  
Vol 44 (2) ◽  
pp. 39-45 ◽  
Author(s):  
Einar Iveroth
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Global Scale ◽  
Study Data ◽  
Content Type ◽  
Multinational Organizations ◽  
Erp System ◽  
Rich Description ◽  
Shared Service

Purpose – The aim of this article is to provide strategic insights of how multinational organizations lead IT-enabled change on a global scale. The article summarizes the findings from a three-year case study of the international telecom company Ericsson. This company managed to successfully transform their finance and accounting (F & A) unit from a highly decentralized structure into a so-called shared service center (SSC) structure and the whole change was enabled by enterprise resource planning (ERP) system. Design/methodology/approach – The case study data consists of in-depth interviews, archival data, and observations collected during three years. Findings – The article provides rich description of how the transformation was executed together with three key strategic lessons. Originality/value – The article offers unique and novel insights of how strategist drives IT-enabled change on a global scale.

Factors Influencing the Use of Decision Support Tools of Enterprise Resource Planning Systems

2010 ◽  
pp. 205-224
Author(s):  
Emad M. Kamhawi
Keyword(s):  
Decision Support ◽  
Individual Differences ◽  
Enterprise Resource Planning ◽  
Significant Influence ◽  
Self Efficacy ◽  
Resource Planning ◽  
Erp Systems ◽  
Acceptance Model ◽  
System Characteristics ◽  
Computer Self Efficacy

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.

THE RELATIONSHIP BETWEEN MANAGEMENT SUPPORT, TRAINING MOTIVATION, INTENTION TO TRANSFER, AFFECTIVE REACTION, UTILITY REACTION, SUPERVISOR SUPPORT, AND LEVEL III AND IV LEADERSHIP TRAINING TRANSFER: A CASE IN INDONESIAN MINISTRY OF FINANCE

INFO ARTHA ◽  
2017 ◽  
Vol 2 ◽  
pp. 1-19
Author(s):  
Roby Syaiful Ubed
Keyword(s):  
Training Transfer ◽  
Hierarchical Regression ◽  
Management Support ◽  
Supervisory Support ◽  
Affective Reaction ◽  
Transfer Training ◽  
Training Motivation ◽  
Ministry Of Finance ◽  
The Relationship ◽  
And Training

The purpose of this research is to examine how training transfer is influenced by management support, training motivation, intention to transfer, affective reaction, utility reaction, supervisory support. To achieve this purpose, this study used the employees in Indonesian Ministry of Finance. A sample of 258 employees from level III and level IV leaders completed questionnaires that include measurements such as training motivation, supervisor supports, affective reaction, utility reaction, intention to transfer, training transfer, perceived training transfer, training retention, managerial transfer support, motivation to learn, training self-efficacy, and demographic characteristics. Hypothesis testing was done by using three steps of hierarchical regression analysis. The results of this study indicate that there are significantly positive relationships between the aforementioned independent variables and training transfer. Implications of this study were discussed. 

scholarly journals Evaluating ERP System Merging Success In Chemical Companies: System Quality, Information Quality, And Service Quality

2020 ◽  
Vol 10 (1) ◽  
pp. 282-293
Author(s):  
Ford Lumban Gaol ◽  
Intan Puryasana ◽  
Tokuro Matsuo
Keyword(s):  
Service Quality ◽  
Enterprise Resource Planning ◽  
Information Quality ◽  
Resource Planning ◽  
System Quality ◽  
Erp System ◽  
Implementation Team ◽  
Chemical Company ◽  
Chemical Companies ◽  
It Application

AbstractThis study is aimed to analyze success of the Enterprise Resource Planning (ERP) System Merging in Chemical Company Singapore that acquired two companies. The success component of ERP system success is using DeLone and McLean success model with qualitative method. The research methodology used detail interview with project implementation team, ERP consultants (8 informants) to get more detail from ERP system merging with information and collected supporting data from the ERP system itself. The result shows that ERP System Merging succeed to increase the system quality of Chemical Company which acquired two companies into one ERP system. It was depicted by the increment of easiness on using the system. The information much more integrated and accurate after the ERP system merging. Meanwhile service quality was increased because of all incidents now monitored in one efficient log system and handled by experienced IT application support team.

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