Enterprise Resource Planning Acceptance Model (ERPAM)

2013 ◽  
pp. 407-432
Author(s):  
Simona Sternad ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
External Factors ◽  
Mature Stage ◽  
Erp Systems ◽  
Erp System ◽  
Actual Use ◽  
Using Data ◽  
Acceptance Model

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.

Enterprise Resource Planning Acceptance Model (ERPAM)

2012 ◽  
pp. 179-204
Author(s):  
Simona Sternad ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
External Factors ◽  
Mature Stage ◽  
Erp Systems ◽  
Erp System ◽  
Actual Use ◽  
Using Data ◽  
Acceptance Model

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.

Comparative Analysis of Acceptance Factors for SAP and Microsoft Dynamics NAV ERP Solutions in their Maturity Use Phase

2014 ◽  
pp. 389-415 ◽  
Author(s):  
Simona Sternad ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
User Satisfaction ◽  
Global Solutions ◽  
Resource Planning ◽  
External Factors ◽  
Erp Systems ◽  
Erp System ◽  
Efficiency And Effectiveness ◽  
Technological Acceptance Model ◽  
Acceptance Model

Enterprise Resource Planning (ERP) systems have been implemented in numerous organizations over the last decade. However, research indicates that successful implementation of ERP solutions does not necessarily lead to successful ERP usage. ERP systems benefit organizations only to the extent that users accept and utilize them frequently and extensively. To improve the efficiency and effectiveness of ERP systems in the operation phase, organizations need to research the factors that impact user satisfaction. In this area, the Technological Acceptance Model (TAM) proposed by Davis (1989) has been widely used as it can enhance understanding of the influences that increase the efficiency and effectiveness of ERP system use. Regardless of ERP complexity and ERP implementation failure, very few studies have been conducted to examine technology acceptance, especially when dealing with autonomous ERP users and including more external factors, which can influence users’ acceptance of ERP system. Because ERP solutions are implemented by different methodologies and some are more present at large organizations than at small and mid-sized organizations, the authors research and compare the importance of external factors of two global solutions—namely, SAP and Microsoft Dynamics NAV—regarding user acceptance. The chapter contributes to the body of knowledge in this specific area.

scholarly journals Student Satisfaction and Continuance Model of Enterprise Resource Planning (ERP) System Usage

2019 ◽  
Vol 14 (01) ◽  
pp. 71
Author(s):  
Weli Weli
Keyword(s):  
Technology Acceptance ◽  
Student Satisfaction ◽  
Technology Acceptance Model ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Ease Of Use ◽  
Erp System ◽  
Acceptance Model

The rapid growth through the use of Enterprise Resource Planning (ERP) systems by Indonesian companies has been responded by ERP vendors in providing skilled human resources in ERP environment by cooperating with universities. SAP as one of the ERP vendors has also cooperated with Atma Jaya Catholic University of Indonesia Jakarta, particularly for accounting students, training is conducted since 2013. This study will test the satisfaction model for the students after they complete the ERP training using the Technology Acceptance Model (TAM) and Continuance Model framework. This research is an explorative study that examines student satisfaction models in using ERP system. The Technology Acceptance Model and Expectation Continuance Model used to build a proposed model. Data collection was done by distributing questionnaires to 319 trainees at the end of the session. The result of analysis using Partial Least Square SEM method shows that confirmation variable, perceived ease of use, satisfaction with class, and satisfaction with an instructor have affected student satisfaction in using ERP system. Furthermore, satisfaction with class and instructor influence perceived ease of use, and, finally, students 'satisfaction effect on students' intention to keep using. Based on the analysis results can be concluded that students feel satisfied with ERP training and this affects their intentions in using ERP in the future.

Factors Influencing Attitudes of Students Toward ERP Systems as Computer-Aided Learning Environments

2020 ◽  
pp. 485-522
Author(s):  
Simona Sternad Zabukovsek ◽  
Tjaša Štrukelj ◽  
Polona Tominc ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Business Case ◽  
External Factors ◽  
Business Studies ◽  
Process Characteristics ◽  
Business Software ◽  
Organisational Process ◽  
Acceptance Model

The labour market requires the knowledge and skills for usage of enterprise resource planning (ERP) solutions from graduates of business studies – future employees. Because ERP solutions are the most frequently used business software in organisations in all industries, more and more schools are incorporating them in their courses. Teaching real business case problem-solving in classrooms, using these solutions require innovative and adapted teaching methods. Because of this, schools need to know what the attitudes of students toward these solutions are. The main objective of the chapter is, therefore, the identification of important external factors that contribute to the acceptance of ERP solutions among economic and business studies students and that shape student intentions to use this knowledge in the future. The conceptual model of our research is based on the technology acceptance model (TAM), extended by identified important external factors that refer to students' characteristics, organisational-process characteristics, as well as system and technological characteristics.

scholarly journals A structural model of technology acceptance

2015 ◽  
Vol 41 (1) ◽  
Author(s):  
Etienne Erasmus ◽  
Sebastiaan Rothmann ◽  
Chrizanne Van Eeden
Keyword(s):  
Technology Acceptance ◽  
South African ◽  
Technology Acceptance Model ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Behavioural Intentions ◽  
Actual Use ◽  
Acceptance Model

Orientation: Enterprise resource systems have not always led to significant organisational enhancement and many projects in which these systems have been implemented turn out to be over budget, not on time and unsuccessful.Research purpose: The aim of this study was to test the technology acceptance model within a South African SAP® Enterprise Resource Planning user environment.Motivation for the study: No study could be traced in which the technology acceptance model has been evaluated in the South African context.Research approach, design and method: A cross-sectional survey design was used. The 23-item Technology Acceptance Model Questionnaire was deployed amongst SAP® Enterprise Resource Planning users (N = 241). Main findings: The results confirmed significant paths from perceived usefulness of the information system to attitudes towards and behavioural intentions to use it. Furthermore, behavioural intention to use the system predicted actual use thereof. Perceived ease of use indirectly affected attitudes towards and behavioural intentions to use via perceived usefulness of the information system.Practical/managerial implications: Practitioners should build user confidence by ensuring the ease of use of a new system, providing relevant education, training and guidance and reiterating its usefulness and future added value to the user’s job and career.Contribution/value-add: This study contributes to scientific knowledge regarding the influence of individuals’ perceptions of information system usage on their attitudes, behavioural intentions and actual use of such a system.

scholarly journals Technology acceptance model-based research on differences of enterprise resources planning systems use in India and the European Union

2019 ◽  
Vol 30 (3) ◽  
pp. 326-338 ◽  
Author(s):  
Simona Sternad Zabukovšek ◽  
Sangeeta Shah Bharadwaj ◽  
Samo Bobek ◽  
Tjaša Štrukelj
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
User Satisfaction ◽  
External Factors ◽  
The European Union ◽  
Erp Systems ◽  
Advanced Level ◽  
Erp System ◽  
Acceptance Model ◽  
The Eu

The adoption of Enterprise resource planning (ERP) systems by organizations is crucial in today’s competitive globalized marketplace. The experience with ERP systems in numerous organizations over the last decade indicates that a successful implementation of ERP systems does not necessarily lead to a successful ERP usage. This paper addresses the scientific problem of differences in ERP acceptance and utilization in different cultural environments. The research question was whether and to what extend users’ extensive and explorative use of the ERP system differs in regions with different cultural backgrounds. Namely, organizations benefit from ERP systems only to the extent to which the users accept and utilize them. But the use of ERP systems at an advanced level is closely connected with the employees’ acceptance of these systems. To improve the efficiency and effectiveness of ERP systems in their maturity stage of use, when the employees already accepted ERP system, organizations need to understand the factors that impact user satisfaction and thus influence their extended use of the ERP system. Because of the socio-economic importance of India and the European Union (EU), we conducted a comparative research study into the similarities and differences of their use of ERP systems. From a theoretical point of view, the paper extends the original technology acceptance model (TAM), where two additional factors (work compatibility and extended use) were added. Additional external factors which can influence the users’ acceptance of ERP systems have been included into research, too. The main objective of this study is to find the key determinants that have an impact on user satisfaction and on the extended use in different cultural environments (i.e. the EU and India). We analysed and compared the data of 293 ERP users from 44 organizations in the EU and 577 ERP users from 13 organizations in India. Even though the use of ERP systems in India and the EU is at the same advanced level, there are differences which are connected to organizational cultures, presumed resulting from cultural differences of researched regions. Research data show some differences in the impacts on extended TAM model factors and some differences regarding the impacts of external factors researched.

scholarly journals The actual use of ERP systems in the financial management of enterprises in Vietnam

2021 ◽  
Vol 1 (8) ◽  
pp. 168-173
Author(s):  
Th. H. Pham
Keyword(s):  
Enterprise Resource Planning ◽  
Financial Management ◽  
Resource Planning ◽  
Planning System ◽  
Enterprise Management ◽  
Erp Systems ◽  
Erp System ◽  
Actual Use ◽  
Theoretical Issues

The article considers theoretical issues and problems of practical application of the Enterprise Resource Planning System (ERP) as the basis of financial management for companies in Vietnam. The introduction of the ERP system improves the quality of information and supports analysis the management of the company, contributes to the organization of a financial management based on an innovative and long-term perspective, and increase the efficiency of the system as a whole. The article analyses the using of the ERP system in the process of enterprise management, lists the most famous domestic and foreign ERP systems, compares existing systems in Vietnam today, indicates the difficulties in deploying in the company. Solutions for the development of the ERP system are proposed

scholarly journals ERP Adoption and Acceptance in Saudi Arabia Higher Education: A Conceptual Model Development

2020 ◽  
Vol 15 (15) ◽  
pp. 110
Author(s):  
Mohammed Albarghouthi ◽  
Baomin Qi ◽  
Chengbo Wang ◽  
Muneer Abbad
Keyword(s):  
Higher Education ◽  
Technology Acceptance ◽  
Conceptual Model ◽  
Enterprise Resource Planning ◽  
Model Development ◽  
Resource Planning ◽  
Erp Systems ◽  
Related Factors ◽  
Acceptance Model ◽  
The Individual

Enterprise resource planning (ERP) systems are integrated information systems inter-connecting different functional areas within organisations. It has been widely implemented by large manufacturers globally to enhance operational excellence. However, ERP in the Higher Education sector is less accepted and research in this area still remains at its infancy. Although many higher education institutions (HEIs) have implemented ERP solutions or are in the course of implementing the ERP systems, the failure rate ERP projects within HE is much higher than in other sectors. Through critically examining the existing literature the aim of this research is to develop an extended technology acceptance model (TAM) taking into account the critical factors of ERP adoption for HEIs. Two categories of these factors have been identified from literature based upon a conceptual model is developed. It was clear from reviewing the literature that the main categories of factors that have been studied extensively and shown to be key to understanding ERP adoption and acceptance are: the individual-related factors such as computer self-efficacy and organisational-related factors such as top management.

Dynamics for the acceptance of Enterprise Resource Planning (ERP) Systems and Financial Performance

2016 ◽  
Vol 10 (2) ◽  
Author(s):  
Pallavi Jain ◽  
Dr. Jai Kishore Tyagi
Keyword(s):  
Financial Performance ◽  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Relevant Literature ◽  
Positive Association ◽  
Resource Planning ◽  
Empirical Literature ◽  
Future Research ◽  
Erp Systems ◽  
Acceptance Model

The purpose of this research paper to present the synthesized theoretical and empirical literature to help in the development of propositions and suggestions of a research agenda on the acceptance of ERP systems and their link with financial performance. The paper develops the technology acceptance model (TAM) to synthesize relevant literature andto develop proposition for future research agendas. This research provides a positive association between the acceptance of ERP systems and financial performance. Also, the use of TAM theory provides further insight into identifying the acceptance factors of ERP.

scholarly journals Sandbox Environments in an ERP System Context: Examining User Attitude and Satisfaction

2020 ◽  
Vol 23 (1) ◽  
Author(s):  
Tim Klaus ◽  
Chuleeporn Changchit
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
User Satisfaction ◽  
Structural Equation ◽  
Financial Education ◽  
Resource Planning ◽  
Equation Modeling ◽  
Task Completion ◽  
Erp Systems ◽  
Erp System

Enterprise Resource Planning (ERP) systems are large complex software packages that are widely usedin organizations today. Due to the complexity, sandbox environments are often used for training on ERPsystems. This study examines the effectiveness of training using a sandbox environment, specifically examininguser attitudes, users’ perception of financial knowledge gained, and user satisfaction in the ERP environmentwhile learning financial concepts. The theoretical framework is based on the Technology Acceptance Modelwith additional factors predicted to impact users’ attitude and satisfaction. Data were collected from 124subjects who voluntarily participated in the study. Structural Equation Modeling was used to analyze the data.The results of this study should help organizations understand the factors impacting user attitudes on ERPtraining leading to higher self‑perception of knowledge gains and task completion satisfaction. In addition, thisstudy provides the results of using ERP systems as a tool for financial education.

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