System Characteristics, Perceived Benefits, Individual Differences and Use Intentions

2011 ◽  
pp. 1115-1133
Author(s):  
Emad M. Kamhawi

Limited research has considered the value derived from using enterprise resource panning (ERP) systems for decision making support. This paper aims to evaluate the impact of a set of individual differences, system characteristics, and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The paper discusses the implications of these findings and ends with possible extensions of the study.

2010 ◽  
pp. 1721-1739
Author(s):  
Emad M. Kamhawi

Limited research has considered the value derived from using enterprise resource panning (ERP) systems for decision making support. This paper aims to evaluate the impact of a set of individual differences, system characteristics, and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The paper discusses the implications of these findings and ends with possible extensions of the study.


2010 ◽  
pp. 1467-1486
Author(s):  
Emad M. Kamhawi

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.


Author(s):  
Emad M. Kamhawi

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.


Author(s):  
Emad M. Kamhawi

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.


2009 ◽  
Vol 2 (1) ◽  
Author(s):  
Yusliza Mohd.Yusoff ◽  
Zikri Muhammad ◽  
Mohd Salehuddin Mohd Zahari ◽  
Ermy Syaifuddin Pasah ◽  
Emmaliana Robert

2018 ◽  
Vol 1 (2) ◽  
pp. 135
Author(s):  
Anij Taludhar

<p>The mobile industry in recent years has been growing at a speedy pace where the use of cell phone is no longer limited to conventional usage like the voice communication, but has enriched the customer experiences with mobile internet services and other value added services. Along with the growing mobile industry, technology behind it is also changing accordingly. However, the user acceptance of technology depends on various factors that lead to either user acceptance or rejection. This study thus aims to identify the major determining factors that influence the user to use the 3G mobile internet and examines the interrelation among the determinants along with effect of the demographic variable limited to Kathmandu Valley users. The conceptual framework of this study is based on the extended version of Davis (1989)’s technology acceptance model using variables social influence, price perception, perceived usefulness, perceived ease of use, attitude to use and behavior intention. The primary survey is conducted using a set of questionnaire, which produced 180 valid responses from the mobile users in Kathmandu Valley. The reliability of the data from questionnaire is verified with factor analysis and Cronbach’s alpha. The result shows that social influence has significant influence on perceived ease of use while it has no significant influence on perceived usefulness. Price perception, on the other hand, influences the perceived usefulness. Similarly, perceived usefulness and perceived ease of use influence the attitude of use, which finally influences the behavioral intention. Along with this, social influence is also found to be the extended factors that can influence the attitude of the users, which in turn affects the behavioral intention. Demographic variables, however in this study, have shown no significant influence on the behavioral intentions. On the whole, the usage of 3G mobile internet service is not seen to be satisfying from the study. The major reasons as surveyed from the users themselves for this lower utilization seems to be higher data costs, presence of cheaper alternatives for internet like Wi-Fi internet, quick drainage of battery and slow mobile internet service provided by the mobile service providers. Thus, for mobile service providers, internet service providers are their direct competitors for 3G mobile internet services. This paper enhances understanding of user acceptance of 3G mobile internet services.</p><p>Journal of Business and Social Sciences Research, Vol. 1, No. 2, pp. 135-152</p>


Author(s):  
Fiona F. Nah ◽  
Xin Tan ◽  
Soon E. Teh

Despite huge investments made by organizations in ERP implementation, maintenance, and user training, ERP implementation failures and less than expected productivity improvements are not uncommon. End users’ reluctance to use newly implemented ERP systems is often cited as one of the main reasons for ERP failures. To understand the lack of end-user acceptance of ERP systems, we examined end users’ attitude toward system use and symbolic adoption; the latter refers to users’ voluntary mental acceptance of a system. Four instrumental beliefs—perceived usefulness,perceived ease of use, perceived compatibility, and perceived fit—were modeled as the antecedents. The research model was tested using a survey on end users’ perceptions in adopting and using a newly implemented ERP system. The findings show that perceived compatibility and perceived ease of use have both direct and indirect effects (mediated by attitude) on symbolic adoption, while perceived fit and perceived usefulness influence symbolic adoption via attitude. The study provides managerial implications for organizations in engendering positive user acceptance of enterprise systems and applications.


2010 ◽  
Vol 20-23 ◽  
pp. 762-767 ◽  
Author(s):  
Youngon Cho ◽  
Saeha Jeon ◽  
Gui Young Choi

Mobile convergence has brought about many changes in the modern society. Especially, combining strengths of existing mobile phones and PDA functionality, smart phone is able to overcome the time and location limitations that existing desktop did not meet. This study tried to examine factors influencing intention to use of smart phone based on the theoretical studies on technology acceptance model. Applying to smart phones relevant theoretical relations extracted from previous theoretical research background on mobile devices, mobility, interactivity, innovativeness, social influence and job fitness were selected as independent variables of acceptance factors of smart phone and then research model and hypotheses were established by using these variables. To verify the hypothesis on whether smart phone acceptance factors have a significant influence on perceived ease of use and perceived usefulness, innovativeness was in significant influence on perceived ease of use, social influence was in significant influence on perceived usefulness and mobility and interactivity were in significant influence on both variables. As a result of analysis on perceived usefulness and intention to use, the mediating variables of perceived ease of use was in significant influence on perceived usefulness and perceived usefulness was in significant influence on intention to use.


2015 ◽  
Vol 6 (1) ◽  
pp. 440
Author(s):  
Setyo Ferry Wibowo ◽  
Dede Rosmauli ◽  
Usep Suhud

PENGARUH PERSEPSI MANFAAT, PERSEPSI KEMUDAHAN, FITUR LAYANAN, DAN KEPERCAYAAN TERHADAP MINAT MENGGUNAKAN E-MONEY CARD (STUDI PADA PENGGUNA JASA COMMUTERLINE DI JAKARTA)Setyo Ferry WibowoFakultas Ekonomi Universitas Negeri Jakartae-mail : [email protected] RosmauliFakultas Ekonomi Universitas Negeri Jakartae-mail : [email protected] SuhudFakultas Ekonomi Universitas Negeri Jakartae-mail : [email protected] purpose of this research are: to know influential positive and significant perceived usefulness toward intention to use e-money card, to know influential positive and significant perceived ease of use toward intention to use e-money card, to know influential positive and significant feature availability toward intention to use e-money card, to know influential positive and significant terust toward intention to use e-money card. Object of the research is respondent that has not using e-money card. The result of descriptive test shows; the significant influence of perceived usefulness toward intention to use e-money card, the significant influence of perceived ease of use toward intention to use e-money card, the significant influence of feature availability toward intention to use e-money card and the significant influence of trust toward intention to use e-money card.Keywords: perceived usefulness, perceived ease of use, feature availability,trust, and intention to use e-money card.


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