IT and MIS in Microfinance Institution Effectiveness and Sustainability Issues

Author(s):  
S. Mohd. Najmullah Quadri ◽  
Vikas Kumar Singh ◽  
Kishen Parthasarathy Iyengar

According to a recognized survey, only 11% of the world’s 240 million poorest families are currently served by Microfinance Institution (Daley-Harris, 2002). In order to increase the outreach of MFI, institution will have to go a step further and start their operation in the rural areas. Implementing sustainable IT infrastructure in such areas is a challenge with numerous obstacles. Further, employee training also poses challenges that are unique to the microfinance industry. In this chapter, we articulate some of the challenges faced by microfinance institutions and some potential solutions with the help of real world case studies. We also propose a framework, which will help microfinance institutions implement IT based management information systems effectively.

This chapter presents new questions with respect to the research in Management Information Systems. The book continues with an assessment of the service factory concept presented in the previous chapter, and presents the results of a series of workshops held on this topic. The author asked the workshop participants to self-organise as groups and plan their actions for product development in each of the five case studies according to the principles of the service factory application framework so that they get exposed to the practical aspects of its usage. Results of this final iteration are reported in the last section, named “After Trial.”


Info ◽  
2016 ◽  
Vol 18 (1) ◽  
pp. 16-30 ◽  
Author(s):  
Ewan Sutherland

Purpose The purpose of this paper is to examine the use of case studies in telecommunications policy research (TPR) and to compare and contrast usage with management, management information systems (MIS) and policy analysis. Design/methodology/approach This paper conducts a comparative analysis that examines the methodologies used to design and select case studies and the various theories used in their analysis. Findings The most sophisticated use of case studies is in management information systems (MIS), distinguishing critical realism, interpretivism and positivism to build theories. In policy analysis and TPR, theories are used to explain case studies, which are chosen as interesting sets of phenomena, rather than as means to extend, falsify or verify theories. Research limitations/implications Researchers in telecommunications policy should consider the approaches taken in MIS to determine whether they might improve their rigor. There is also scope for meta-analyses of the existing pool of case studies. Originality/value This appears to be the first article examining the use of case studies in TPR.


Author(s):  
Nindia Nur Arifiana Putri ◽  
Rosidi Rosidi ◽  
Zaki Baridwan

This research is the use of cloud-based regional information management system (IT) by applying existing theories. The purpose of this study is to investigate enablers and inhibitors including the dual factor theory of the use of cloud-based regional management information systems. This research directly empirical tests in Jember Regency, include: IT infrastructure problem variables on the perceived of usefulness, IT infrastructure problem variables on the perceived ease of use, IT infrastructure problem variables on the use of cloud-based regional management information systems, perceived usefulness of cloud-based regional management information systems and perceived ease of use of using regional management information systems cloud based. The sample selection technique in this study uses purposive sampling and data analysis uses multiple regression. The data that has been analyzed using smartPLS version 2. The results show, first the IT infrastructure problems negatively affect the perceived usefulness. Second, IT infrastructure problems negatively affect perceived ease of use. Third, IT infrastructure problems negatively affect the use of cloud-based regional information systems. Fourth, perceived usefulness has a positive effect on the use of cloud-based regional information systems. Fifth, the perceived ease of use for the use of cloud-based regional information systems.


2020 ◽  
Vol 64 (1) ◽  
pp. 6-16 ◽  
Author(s):  
Sarah M. Meeßen ◽  
Meinald T. Thielsch ◽  
Guido Hertel

Abstract. Digitalization, enhanced storage capacities, and the Internet of Things increase the volume of data in modern organizations. To process and make use of these data and to avoid information overload, management information systems (MIS) are introduced that collect, process, and analyze relevant data. However, a precondition for the application of MIS is that users trust them. Extending accounts of trust in automation and trust in technology, we introduce a new model of trust in MIS that addresses the conceptual ambiguities of existing conceptualizations of trust and integrates initial empirical work in this field. In doing so, we differentiate between perceived trustworthiness of an MIS, experienced trust in an MIS, intentions to use an MIS, and actual use of an MIS. Moreover, we consider users’ perceived risks and contextual factors (e. g., autonomy at work) as moderators. The introduced model offers guidelines for future research and initial suggestions to foster trust-based MIS use.


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