Impact of Psychological Contract on Employees' Performance

2022 ◽  
pp. 55-72
Author(s):  
Geeta Sachdeva

The performance of employees defines the competitive advantage of the company in current ferocious competition, and it affects the long-standing growth of the company. If a company inspires its workforce merely by the means of financial contract, then the company will not be in the position to gain the effective and efficient performances from its employees. Because apart from this financial contract, psychological contract also upsets attitudes and performance of the employees at the workplace. The spirit of the firms is the employees, and the implementation of the psychological contract can effectually decrease the turnover rate of employees and consequently increase their efficiency at the workplace. In the current chapter, first of all an attempt has been made to elucidate the concept and development process of psychological contract. After that it is endeavored to highlight the positive impact of psychological contract on employees' performances such as job satisfaction, organizational commitment, job performance, organization citizenship behavior, and turnover intentions.

Author(s):  
Geeta Sachdeva

The performance of employees defines the competitive advantage of the company in current ferocious competition, and it affects the long-standing growth of the company. If a company inspires its workforce merely by the means of financial contract, then the company will not be in the position to gain the effective and efficient performances from its employees. Because apart from this financial contract, psychological contract also upsets attitudes and performance of the employees at the workplace. The spirit of the firms is the employees, and the implementation of the psychological contract can effectually decrease the turnover rate of employees and consequently increase their efficiency at the workplace. In the current chapter, first of all an attempt has been made to elucidate the concept and development process of psychological contract. After that it is endeavored to highlight the positive impact of psychological contract on employees' performances such as job satisfaction, organizational commitment, job performance, organization citizenship behavior, and turnover intentions.


2018 ◽  
Vol 8 (01) ◽  
pp. 723-733
Author(s):  
Hairuddin Safaat ◽  
Tn. Jumadil

The needs of nurses who have the category of "good citizen" is the main concern that can not be ignored by management because it will have a positive impact on the organization.The purpose of this research is to analyze the influence of workload, job satisfaction and organizational commitment to Organizational Citizenship Behavior nurses. The research involved 104 implementer nurses. Data excavation techniques used questionnaires and interviews. Data were analyzed by regression analysis, t test, F test and coefficient of determination.The result of the research at the 5% significance level shows that: Workload has positive effect not significant to OCB nurse (regression coefficient: 0.116, p value: 0.245). The variables that give positive and significant influence to the nurse OCB are job satisfaction (regression coefficient: 0,226 and p value: 0,022) and organizational commitment (regression coefficient: 0,253 and p value: 0,012). Workload, job satisfaction and organizational commitment simultaneously give positive and significant influence to OCB nurse (F arithmetic: 4.836) with sig value: 0,003). Organizational commitment was the most dominant variable significantly influence the organizational citizenship behavior of nurses in the context of nurses in Batara Guru regional hospital, Luwu regency. Keywords : Work load, job satisfaction, organizational commitment, Organizational Citizenship Behavior


Author(s):  
Reeta Yadav

Employee’s perception regarding fairness in the organization is termed as organizational justice. The objective of this paper is to study the antecedents and consequences of organizational justice on the basis of earlier relevant studies from the period ranging from 1964 to 2015. Previous research identified employee participation, communication, justice climate as the antecedents and trust, job satisfaction, commitment, turnover intentions, organizational citizenship behavior and performance as the consequences of organizational justice. Finding reveals the gaps existing in the literature and gives suggestions for future research work.


2019 ◽  
pp. 1-21 ◽  
Author(s):  
Peter J. Reiley ◽  
Rick R. Jacobs

AbstractThis study examined the intermediate role job satisfaction and organizational commitment play between leaders' perceived use of power and followers' performance. Based on a sample of 365 cadets at the U.S. Air Force Academy, this study found followers' job satisfaction and commitment mediated the positive relationships between their leaders' use of expert, referent, and reward power and the followers' organizational citizenship behavior. Further, while the use of legitimate or coercive power were both related negatively to followers' in-role job performance, these relationships were not mediated by the followers' job satisfaction or organizational commitment. This study then discusses the practical implications of these findings, highlights its theoretical contributions toward understanding power's direct and indirect relationships with performance in the leadership dynamic, and recommends future research avenues to leverage and build upon these findings.


Author(s):  
Khahan Na-Nan ◽  
Suteeluck Kanthong ◽  
Jamnean Joungtrakul ◽  
Ian David Smith

The objective of this study was to test the developed models with empirical evidence regarding job satisfaction (JS) and organizational commitment (OC) as mediators and influential variables concerning problems with performance appraisal and organizational citizenship behavior (OCB). The sample consisted of 450 employees who worked at the operational level in automobile parts manufacturing companies in the Navanakorn Industrial Estate, Thailand. The study’s instrument was applied from previous research and verified for content validity and reliability before collecting the data. Structural equation analysis of 5000 rounds of bootstrapping was used to examine the model developed from the empirical data and the influence of problem variables in appraising work performance. The developed model fitted well with the empirical evidence. JS and OC were identified as mediators among problem variables in appraising performance and OCB, while problem variables in appraising work performance influenced OCB through JS and OC. Findings from this study expand our knowledge of this field and are useful for effective human resource management and performance appraisal. The developed model explains the phenomena of problems with performance appraisal concerning fairness, JS, OC, and OCB. JS and OC are useful mediators to explain and expand knowledge in human resource management and performance appraisal.


OPTIMA ◽  
2018 ◽  
Vol 2 (1) ◽  
pp. 41
Author(s):  
Khasbulloh Huda

Organizations generally believe that excellence must be maintained for performance, as performance essentially affects teamwork or group work and ultimately affects overall employee performance. Therefore, to pursue and improve the required performance, job satisfaction, commitment and individual sportive behavior. This study examines how much influence the job satisfaction, organizational commitment and Organization Citizenship Behavior (OCB) for employee performance. This study aims to know and analyze How the Influence of Job Satisfaction, Organizational Commitment, to Organization Citizenship Behavior (OCB) employees. Technique Determination of the sample is done through purposive (purposive sampling), using sampling rendom samples, by distributing questionnaires to technical service personnel of PT. Citayasa Perdana. This research is designed as an explanatory research model, that is to explain how the influence of job satisfaction, commitment, in improving Organization Citizenship Behavior (OCB) employees. Therefore, after considering the objectives and proposed hepotesis problem and the available data, in this research digunalan 2 kinds of analysis, namely: 1). Descriptive analysis, and 2). Path Analysis (pats analysis). The results of this study indicate that Job Satisfaction affects the commitment of oranisasi, the satisfaction of the influence of Organizational Behavior Organizational Behavior (OCB) and Organizational Commitment affect the Organization Citizenship Behavior (OCB), and Job Satisfaction also affect the Organization Citizenship Behavior (OCB) through Commitment Organization. ABSTRAK Organisasi umumnya percaya bahwa keunggulan harus tetap dipertahankan demi meningkatnya kinerja, karena kinerja pada dasarnya mempengaruhi kerja tim atau kerja kelompok dan pada akhirnya mempengaruhi kinerja pegawai secara keseluruhan. Oleh karena itu, untuk mengejar dan meningkatkan kinerja diperlukan, kepuasan kerja, komitmen dan perilaku sportif individu. Penelitian ini menguji seberapa besar pengaruh kepuasan kerja, komitmen organisasi dan Organization Citizenship Behavior (OCB) untuk kinerja pegawai. Penelitian ini bertujuan untuk mengetahui dan menganalisis Bagaimana Pengaruh Kepuasan Kerja, Komitmen Organisasi, terhadap Organization Citizenship Behavior (OCB) pegawai. Teknik Penentuan sampel dilakukan melalui purposif (purposive sampling), mengunakan sampel rendom sampling, dengan membagikan kuesioner pada petugas pelayanan teknik PT. Citayasah Perdana Mojokerto. Penelitian ini dirancang sebagai model penelitian eksplanatori, yaitu untuk menjelaskan bagaimana pengaruh kepuasan kerja, komitmen, dalam meningkatkan Organization Citizenship Behavior (OCB) pegawai. Untuk itu setelah mempertimbangan permasalahan tujuan dan hepotesis yang diajukan serta data yang tersedia, maka dalam penelitian ini digunalan 2 macam analisis, yaitu: 1). Analisis deskriptif, dan 2). Analisis Jalur ( pats analysis ). Hasil penelitian ini menunjukan bahwa Kepuasan Kerja mempengaruhi terhadap komitmen oranisasi, kepuasan kejra mempengaruhi Organization Citizenship Behavior (OCB) dan Komitmen Organisasi mempengaruhi terhadap


2019 ◽  
Vol 8 (1) ◽  
Author(s):  
Rohwiyati . ◽  
Praptiestrini .

This study aims to analyze (1) effect perceptions of transformational leadership and job satisfaction on organizational commitment, (2) effect perceptions of transformational leadership, job satisfaction, and organizational commitment on organizational citizenship behavior, (3) effect perceptions of transformational leadership and job satisfaction on organizational citizenship behavior through organizational commitment. Samples on this research of 103 BPR employees in the Surakarta region. Data analysis using path analysis. Conclusions (1) transformational leadership perceptions and job satisfaction have a significant effect on organizational commitment, (2) transformational leadership perceptions, job satisfaction, and organizational commitment have significant effect on organizational citizenship behavior, (3) organizational commitment mediate the effect perceptions of transformational leadership and job satisfaction on organizational citizenship behavior.


2018 ◽  
Vol 7 (2) ◽  
Author(s):  
Suhery Suhery ◽  
Sutiyem Sutiyem

Organizational Culture on Organizational Citizenship Behavior; 3) determine the effect of job satisfaction on Organization Citizenship Behavior and; 4) determine the effect of Organizational Commitment, Organizational Culture, and Job Satisfaction with the Organization Citizenship Behavior. The research sample consisted of 35 respondents. Data collection was performed using a questionnaire, after which a validity and reliability test was performed using SPSS Software. The data analysis technique is done by multiple linear regression analysis, the results of the study show: 1) organizational commitment has a positive and significant effect on Organization Citizenship Behavior; 2) organizational Culture has a positive and significant effect on Organization Citizenship Behavior, 3) job satisfaction has a positive and significant effect on Organization Citizenship Behavior and; 4)organizational commitment, organizational culture, and job satisfaction have a positive and significant impact on Organization Citizenship Behavior.Keywords: Organizational commitment; organizational culture; job satisfaction; organizational citizenship behavior (OCB).


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