Problem-Solving With Data and Information
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This chapter begins by looking at how humans learn and solve problems with data and information. However, the authors note that the actual steps for problem-solving remain a mystery to most problem solvers. They also look at learning and problem solving with technology in this chapter. This chapter also presents digital advisors as a breakthrough technology for assisting humans in problem solving. While promising, this approach relies on humans to ask the right questions. At the end of this chapter, the authors saw that computer-based Socratic problem solving addresses this shortcoming by guiding the user through all the “right” questions needing answers to solve the problem at hand.
Keyword(s):
1993 ◽
Vol 16
(4)
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pp. 338-357
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Keyword(s):
2019 ◽
Vol 23
(6)
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pp. 1017-1038
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